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Human Resources Functions and Activities (HRCI - PHR/SPHR)
Rating: 4.5 out of 5(168 ratings)
826 students
Last updated 11/2025
English

What you'll learn

  • Personnel management and administrative functions
  • Analysis, Financial Management, and Vendor Management
  • Tools and techniques to support HR activities
  • Project Management Concepts and Applications

Course content

1 section44 lectures2h 44m total length
  • A day in the life of a human resources manager2:59

    A day in the life of a human resources manager

  • Course Choice, Skill Development and Prior Knowledge
  • Course Overview2:40

    This is course 2 of 20 of the Human Resources Certification Program.

  • FAQs1:02

    FAQs

  • Effective Learning7:04

    Effective Learning

  • Program Overview (1)14:38

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • The Influence of Contemporary HR0:02

    The Influence of Contemporary HR

  • Program Overview (2)11:23

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • The Science of Better Learning5:14

    The Science of Better Learning

  • The Employee Life Cycle0:01

    The Employee Life Cycle

  • HR Competency Model0:19

    HR Competency Model

  • Program Overview (3)11:33

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • HR Career Mosaic0:44

    HR Career Mosaic

  • Program Overview (4)13:07

    The program is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge developed by the above mentioned certification institute and includes a number of 20 sections also presented as individual courses for your convenience.

  • Human Resource DNA0:10

    Human Resource DNA

  • Useful info0:48

    Useful info

  • Glossary of Terms0:01

    Glossary of Terms

  • Legal Issues0:01

    Legal Issues

  • Program Overview
  • Personnel management and administrative functions (1)2:57

    In topic one, Personnel Management and Administrative Functions, you'll be introduced to compliance-related documentation requirements, methods for assessing employee attitudes, opinions, and satisfaction, job analysis techniques and job description development, and employee records management.

  • Personnel management and administrative functions (2)3:37

    In addition to any state requirements, the requirements of many federal regulations overlap. When this happens, the law having the longest record retention period must be followed. Some federal laws with document-keeping requirements include the Americans with Disabilities Acts.

  • Personnel management and administrative functions (3)2:46

    Organizations should use employee feedback programs to regularly collect information from employees on job-related topics. One of the methods used is an employee opinion survey which requests feedback on specific business factors such as reward systems, management, communication, human resources, and work and decision-making processes.

  • Personnel management and administrative functions (4)2:08

    There are five essential considerations for deciding on the type of survey to use. First, the goals for conducting the survey – without tangible goals, it's impossible for you to address any of the other survey considerations.

  • Personnel management and administrative functions (5)1:46

    Once a thorough job analysis has been completed, an accurate job description can be created. This includes the job title and a brief overview of the position, how the position fits into the reporting structure, a list of tasks and responsibilities, and the KSAs required.

  • Concepts, Insights and Inquiries
  • Personnel management and administrative functions - Review9:06

    Personnel management and administrative functions – Review

  • Factors of a SWOT Analysis0:13

    Factors of a SWOT Analysis

  • Analysis, Financial Management, and Vendor Management (1)2:45

    In topic two, Analysis, Financial Management, and Vendor Management, our focus will be on identifying qualitative and quantitative methods and tools for analysis, interpretation, decision-making, budgeting concepts, and vendor selection and management.

  • Analysis, Financial Management, and Vendor Management (2)2:28

    A break-even analysis is an approach used to figure out the point in time when total revenue equals total cost, or the break-even point. In order to calculate the break-even point, you need to divide the total cost by the total savings and then multiply that by time increments – for instance, years and months.

  • Analysis, Financial Management, and Vendor Management (3)3:02

    Knowledge management involves managing the transfer of information about products, services, processes, and practices. Transferring that knowledge to an outsourced project team can be problematic because of logistics.

    The next area of concern in an outsourced project involves managing people. One of the biggest issues with managing people involves dealing with conflict. All teams will experience conflict at one time or another, and outsourced teams are no different.

  • Analysis, Financial Management, and Vendor Management - Review11:41

    Analysis, Financial Management, and Vendor Management  - Review

  • PEST Analysis0:32

    PEST Analysis

  • Tools and techniques to support HR activities (1)2:57

    The main challenge for management in any important change is dealing with the uncertainty that is inevitably caused. In topic three, Tools and Techniques to Support HR Activities, you'll be introduced to technologies used to support HR activities, techniques for forecasting and planning HR activities, and risk management practices.

  • Tools and techniques to support HR activities (2)3:44

    A human resource information system or HRIS is a software program that can integrate data from different areas into one database. HR information systems generally merge basic HR activities and processes with information technology in four key areas.

  • Tools and techniques to support HR activities (3)2:23

    Organizational change management involves the application of knowledge and resources through three principal activities: define and implement new values and behaviors that support the change; build consensus around the change that benefits everyone involved; and plan, test, and implement every aspect of the change. In addition, there are a few guiding principles of change management.

  • Tools and techniques to support HR activities (4)1:47

    Risk is a chance that a positive or negative event will occur and affect organizational objectives. The management of risk therefore entails identifying, assessing, and controlling any potential risks to the organization.

  • Tools and techniques to support HR activities - Review3:30

    Tools and techniques to support HR activities - Review

  • Cost-Benefit Analysis (CBA)0:16
  • Project Management Concepts and Applications (1)1:30

    If the project is not supported by senior management, it will be difficult, if not impossible to implement. In topic four, Project Management Concepts and Applications, the focus will be on the basics of the project management process.

  • Project Management Concepts and Applications (2)1:39

    The first step, clarifying issues and gaining support, is characterized by identifying the problem or initiative that needs to be addressed, in gaining support from senior management. If the project is not supported by senior management it will be difficult, if not impossible, to implement.

  • Project Management Concepts and Applications (3)2:12

    During the implementation phase the project activities outlined in the project plan continue to move forward. This stage involves the most effort, both in terms of actual work and resources required.

  • Project Management Concepts and Applications (4)1:35

    There are a number of tools that can be used to help track project success and key deliverables. First, Gantt charts – these show the relationships between the project's tasks along with time constraints in graph form.

  • Project Management Concepts and Applications - Review6:28

    Project Management Concepts and Applications -  Review

  • Technology at Work1:02

    Technology at Work

  • Practical Activity: HR SWOT Analysis
  • Human Resources Core Knowledge - Functions and Activities
  • Human Resources Functions and Activities (HRCI - PHR/SPHR)
  • Human Resources Core Knowledge - Functions and Activities2:26

    In this course, the focus will be on HR's personnel and administrative responsibilities, such as meeting documentation requirements of various federal laws and regulations, measuring employee attitudes and opinions, and the job analysis process.

  • Takeaways, Practical Applications and Endorsements
  • Ready to ace the HRCI - PHR Exam?0:23

    After completing the Project Management Professional Certification Program (PMP), take your preparation to the next level with the Test Prep: The Human Resources Certification Program (HRCI - PHR/SPHR).

    Dive deep into key topics, practice with real exam scenarios, and ensure you're fully equipped to conquer the PMI exams with confidence.

  • Applied Knowledge is the Real Power17:45

    You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.

Requirements

  • No special requirements or prerequisites
  • The course is aligned with the HRBoK - A Guide to the Human Resource Body of Knowledge

Description

The Human Resources Core Knowledge: Functions and Activities course is the 2nd of 20 courses developed as part of the Human Resources Certification Program.

In this course, the focus will be on HR's personnel and administrative responsibilities, such as meeting documentation requirements of various federal laws and regulations, measuring employee attitudes and opinions, and the job analysis process.

We'll also take a high-level view of a few common budgeting and accounting concepts, qualitative and quantitative analysis methods, and third-party supplier management.

You'll learn about risk management practices, the tools and techniques used to support HR activities such as HR information systems, some common techniques for forecasting HR needs, and we'll end with an overview of the project management process.

In topic one, Personnel Management and Administrative Functions, you'll be introduced to compliance- related documentation requirements, methods for assessing employee attitudes, opinions, and satisfaction, job analysis techniques and job description development, and employee records management.

In topic two, Analysis, Financial Management, and Vendor Management, our focus will be on identifying qualitative and quantitative methods and tools for analysis, interpretation, decision-making, budgeting concepts, and vendor selection and management.

The main challenge for management in any important change is dealing with the uncertainty that is inevitably caused. In topic three, Tools and Techniques to Support HR Activities, you'll be introduced to technologies used to support HR activities, techniques for forecasting and planning HR activities, and risk management practices.

If the project is not supported by senior management, it will be difficult, if not impossible to implement. In topic four, Project Management Concepts and Applications,the focus will be on the basics of the project management process.

That’s it! Now, go ahead and push that “Take this course” button and see you on the inside!

Who this course is for:

  • Young professionals who are just beginning their HR career journey (aPHR Certification)
  • Experienced professionals looking to establish themselves in the HR field (PHR Certification)
  • Seasoned professionals aiming to solidify their credibility as an HR leader (SPHR Certification)