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Diploma in Administrative Human Resources Management (HRM)

Name: Diploma in Administrative Human Resources Management (HRM)
Rating: 4.2 (163 reviews)

Learn recruitment, employee onboarding, talent management, compliance, conflict management, and HR dashboard basics

Role Play

Created byAcademy of Genius Graduates

Last updated 7/2026

English

English [Auto],

What you'll learn

Build a strong foundation in Human Resources, HR operations, and day-to-day HR management responsibilities.
Apply HR policies, compliance practices, attendance tracking, workplace wellness, and safety procedures in an organization.
Manage the recruitment process, evaluate candidates, use recruitment tracking, and support employee onboarding.
Improve employee relations through grievance handling, disciplinary procedures, engagement, and talent management.
Handle employee offboarding, exit interviews, conflict management, and workplace dispute resolution professionally.
Create a basic HR dashboard in Google Sheets using employee data, charts, pivot tables, and status tracking.

Course content

11 sections • 59 lectures • 3h 27m total length

Introduction to Human Resources and HR Operations2:33
In this informative video, Human Resources, you will explore the fundamentals of HR operations and understand how they support the entire employee lifecycle and contribute to an organization's success.
Key Responsibilities of Human Resource Management2:00
Discover the key responsibilities of HR, including recruitment, employee relations, training, and data management, ensuring a smooth workplace experience for all employees.
Role of an HR Operations Manager2:04
Watch this video on HR operations. You will learn about workforce planning, compliance, and offboarding. Learn how HR operations align company needs with business goals.
HR Career Paths, Skills, and Opportunities2:13
Watch the video to learn about exciting career paths in HR, from generalists and specialists to recruitment experts, and the essential skills required for success.
Knowledge Check: HR Operations Fundamentals

Disciplinary Procedures in Human Resource Management5:53
To learn how organizations establish clear rules, define offenses, and implement fair penalties to maintain workplace integrity, watch this exclusive video of our HR Operations 101 course.
Quiz
HR Policies and Workplace Compliance7:20
Discover how human resource policies shape workplace culture and ensure legal compliance for a fair and productive environment.
Quiz
Quiz
How to Put HR Policies into Practice4:45
Teach HR professionals to effectively roll out, implement, and monitor policies through interactive sessions, consistent enforcement, feedback gathering, and handling violations fairly.
Quiz
Risk Assessment for HR Professionals3:24
Explore how, as a human resource professional, you can identify, evaluate, and mitigate risks, safeguard employees, and ensure a secure workspace.
Quiz
Workplace Design and Employee Wellbeing2:31
Understand how strategic space planning, aesthetics, and breakout areas enhance productivity and employee well-being. You will know your role as an HR management expert in this context.
Workplace Practices and Procedures2:37
Watch this exclusive video to master safe work practices and procedures that minimize risk and ensure operational efficiency in human resource management.
Quiz
Quiz
HR Responsibilities for Health, Safety, and Welfare1:15
Identify the legal duties of employers and employees to create a safe and healthy workplace. Learn how state and federal laws, including the Occupational and Safety Health Act, protect welfare.
Creating Effective Health and Safety Policies1:14
In this informative video on health and safety policies, you will explore essential workplace safety measures designed to protect employees from harm. Learn how regular reviews, training, and compliance ensure a secure and healthy work environment.
Managing Health and Safety at Work0:48
Uncover the importance of structured safety management systems in preventing workplace hazards in this video of human resources management.
Absence Management in HR4:07
Explore strategies like return-to-work interviews and the Bradford Factor to manage workplace absences effectively.
Employee Attendance Tracking and Guidance3:20
Workplace Wellness Programmes in HR1:00
In this informative video, you will explore the need for workplace wellness programs and their impact on employee health, productivity, and company success.
Designing and Implementing a Workplace Wellness Program6:41
Learn how designing and implementing a wellness initiative to ensure the safety of your human resources is the key to creating a thriving workplace in this video.
Knowledge check for Section 2
Assignment 1: Core Functions and Compliance in HR Operations
Explaining HR Policies and Compliance to a New Hire

Introduction to the Recruitment Process2:04
In this video, we'll explore the recruitment process in human resource management, covering how organizations search for and attract suitable candidates through internal and external sources to fill vacant positions.
How Recruitment Works in Human Resource Management4:11
Using a Recruitment Tracker in HR4:24
Here, we'll explore various external recruitment methods, such as advertisements, direct recruitment, social media, and campus recruitment, to help you understand how organizations find talent beyond their current workforce.
Internal Recruitment Process for Organizations1:52
This video will guide you through the internal recruitment process, focusing on how human resource teams promote or transfer existing employees to fill vacancies and the benefits this brings to both employees and employers.
Quiz
Evaluating the Selection Process2:07
Learn how human resources management evaluates potential candidates through screening, interviews, and selection tests to ensure they choose the best fit for the job and organizational culture.
Quiz
Challenges in Recruitment and Selection1:08
We'll discuss the challenges human resource professionals face, including lack of motivation, strategic prioritization, and the need for a flexible, adaptive recruitment process.
Employee Onboarding: Definition, Importance, Pros and Cons4:35
In this video, you'll learn about the onboarding process in human resources, its importance for employee engagement, retention, and productivity, and the potential challenges organizations may face during onboarding.
Quiz
Step-by-Step Employee Onboarding Process4:15
In this video, explore the structured steps of the onboarding process in human resource management, from orientation and role-specific training to team support and ongoing development, all designed to integrate new hires into the company successfully.
Quiz
Knowledge Check: Recruitment and Onboarding
Conducting a Recruitment Interview

Introduction to Employee Relations1:25
In this video, we’ll discuss Employee Relations, a crucial aspect of Human Resources that focuses on strategies and practices to maintain strong connections between employees and employers, fostering a productive and harmonious workplace.
Concept and Scope of Industrial Relations1:44
Here, we'll explore Industrial Relations, which encompasses the relationship between labor, management, and the government, and how this dynamic impacts the success of industries and the economy.
How to Maintain Positive Employee Relations4:23
This section will cover essential strategies for maintaining strong employee relations, such as promoting open communication, addressing issues fairly, and creating a positive work culture to ensure a productive and engaged workforce.
Causes and Effects of Employee Grievances1:19
This video will guide you through understanding grievances, their causes, the effects on employees and the organization, and how to address and resolve these issues effectively.
Disciplinary Procedures for Employee Relations1:27
In this video, we’ll discuss the disciplinary procedures in Human Resource Management, covering the importance of setting clear policies, addressing misconduct fairly, and maintaining workplace discipline while ensuring compliance with regulations.
How to Handle Employee Grievances7:12
Handling grievances effectively is a key responsibility in Human Resource Management. Identifying and resolving the root cause systematically is essential for maintaining workplace harmony. To learn more, watch this video.
Creating Growth Opportunities for Employees0:58
Encouraging employee growth is a fundamental aspect of Human Resources. Offering workshops, seminars, personal development budgets, and opportunities for collaboration fosters innovation, engagement, and a thriving work environment.
Introduction to Talent Management in HR1:11
In this video, we’ll explore the concept of Talent Management in Human Resource Management and its role in attracting, developing, and retaining skilled employees to drive business success and build a strong workforce.
Key Roles of HR Talent Management4:21
Talent management in Human Resource Management extends beyond recruitment; it focuses on leadership development, cross-functional opportunities, and mentoring.To know more, watch the video.
Employee Engagement Strategies1:08
Here, we’ll explore the importance of employee engagement in Human Resource Management, highlighting how it boosts motivation, productivity, and job satisfaction while helping organizations retain top talent.
Learning and Development in Talent Management3:22
In this informative video, we'll highlight the importance of continuous learning and development programs to help employees grow professionally, close skill gaps, and perform effectively within their roles.
Knowledge Check: Employee Relations and Talent Management
Assignment 2: Recruitment, Onboarding, and Building Strong Talent Relationships

Introduction to Workplace Sexual Harassment Prevention6:41
Identify that unwelcome sexual behavior violates dignity and creates a hostile workplace, with verbal, nonverbal, and physical harassment, and distinguish quit-broke-cure from hostile work environment for HR action.
Understanding Sexual Harassment in the Workplace6:51
Identifying Sexual Harassment at Work8:54
How HR Should Respond to Sexual Harassment1:42
Employee Rights and Workplace Protections2:13
HR professionals create a supportive, transparent workplace that protects employee rights against harassment, enables confidential reporting, and enforces anti-retaliation policies with fair, impartial investigations.
Employer Responsibilities in Preventing Sexual Harassment4:24

Introduction to Employee Offboarding4:06
In this video, we'll explore the crucial process of offboarding. This process ensures a smooth and respectful transition when an employee leaves a company, safeguarding both the organization and the individual.
Quiz
Step-by-Step Employee Offboarding Process7:08
Discover the key steps in offboarding, including expressing gratitude, communicating the departure, conducting an exit interview, and arranging final payments to ensure a seamless and positive experience for departing employees.
Quiz
Advantages and Disadvantages of Offboarding9:13
In this insightful video on Offboarding, you will explore the key benefits of a well-structured exit process and how it can enhance your company’s reputation. Additionally, we’ll dive into the risks of poor offboarding and how to avoid potential pitfalls for a smooth transition.
Quiz
Knowledge Check: Employee Offboarding
Assignment: Strategic Offboarding and Exit Management
Conducting an Exit Interview

Introduction to Employee Satisfaction2:49
Differentiate between employee satisfaction and engagement, and explore how factors such as work-life balance, compensation, growth, and culture affect performance, loyalty, and turnover.
Employee Engagement0:59
Employee engagement is the emotional and intellectual connection to organization, team, and work, driving enthusiasm, initiative, and extra effort, with team members of the month recognition and certifications.
Employee Satisfaction vs Employee Engagement2:17
Boosts employee satisfaction with fair compensation, recognition, culture, and growth opportunities, then drives engagement through purpose, feedback, and rewards, turning staff into invested, high-performing contributors.
How to Improve Employee Satisfaction6:48
Explore tools to measure and improve employee satisfaction, including the workplace advocacy score and absenteeism tracking. Learn how feedback from surveys and online reviews informs retention and engagement.
Key Factors That Maintain Employee Satisfaction5:12
Identify factors that drive employee satisfaction, including recognition, transparent leadership, work-life balance, job security, a positive work environment, clear roles, constructive feedback, and continuous improvement.
Creating an Employee Satisfaction Survey2:51
Explore how HR uses employee satisfaction surveys to gather feedback and drive decisions, including building a four-question dataset and creating 100% stacked bar charts with percentages.

Introduction to Conflict Management in HR4:30
Master conflict management by recognizing small miscommunication sparks and missed deadlines, identifying types of conflict, and applying collaboration and compromise to turn disputes into growth.
Common Causes of Workplace Conflict3:12
Identify the four workplace conflict types: relationship, task, process, and status, and learn to recognize overlapping triggers so you can respond wisely and prevent escalation.
Role of an HR Manager in Resolving Conflict3:57
Serve as a neutral HR manager facilitator who mediates conflict, clarifies expectations, and guides two employees toward a win-win solution through dialogue, emotional intelligence training, and careful documentation.
Types of Workplace Conflicts3:28
Explore five types of workplace conflict—interpersonal, task, process, status, and organizational—and learn to recognize each type to select effective resolution strategies.
Effective Ways to Handle Workplace Disputes3:08
Learn five key Thomas Kilmann conflict styles—avoidance, competition, accommodation, compromise, and collaboration—and apply them to turn workplace disputes into managed conflict.
Turning Conflict into Employee Development4:59
reframe conflict as data, identify its type, shift focus to future outcomes, collaborate on solutions, and capture learnings to turn workplace clashes into development, innovation, and stronger teams.

Requirements

No prior Human Resources or HR management experience is required.
A basic understanding of workplace communication will be helpful, but not required.
Access to Google Sheets is useful for the HR dashboard section.
This course is designed for beginners who want to understand practical HR operations step by step.

Description

Are you interested in starting a career in Human Resources, but not sure where to begin? Do you want to understand how HR teams manage recruitment, onboarding, employee relations, compliance, talent management, offboarding, and workplace conflict?

This Human Resources course is designed to give you a practical beginner-friendly foundation in HR management and administrative HR operations. You will explore how HR supports employees, managers, and organizations throughout the employee lifecycle, from hiring and onboarding to engagement, compliance, conflict resolution, and exit management.

Instead of only learning HR theory, you will see how common HR responsibilities work in real workplace situations. The course includes quizzes, assignments, role-play activities, and a practical HR dashboard section in Google Sheets so you can connect HR concepts with useful workplace tasks.

In this course, you will develop practical HR skills such as:

Identifying the core responsibilities of Human Resources and HR operations
Supporting HR policies, compliance, workplace safety, and employee welfare
Managing recruitment steps, internal recruitment, external recruitment, and candidate selection
Creating a smoother employee onboarding experience for new hires
Maintaining positive employee relations and handling grievances professionally
Understanding talent management, employee engagement, learning, and development
Responding to workplace harassment concerns with appropriate HR procedures
Managing employee offboarding, exit interviews, and professional employee transitions
Improving employee satisfaction through feedback, surveys, and engagement strategies
Building a simple HR dashboard in Google Sheets to track employee-related data
Resolving workplace conflict using practical conflict management approaches

Human Resources plays an important role in every organization. HR professionals help companies hire the right people, support employees, maintain policies, improve workplace culture, and protect both employees and employers through fair processes. Whether you want to become an HR assistant, HR coordinator, junior HR manager, recruiter, consultant, or small business owner managing people, this course will help you understand the essential HR functions you need to know.

The course begins with HR operations fundamentals, where you will learn what HR does, why HR operations matter, and how HR contributes to organizational success. You will then move into HR administration and compliance, including HR policies, disciplinary procedures, workplace safety, attendance, absence management, risk assessment, and wellness programs.

After that, you will explore recruitment and employee onboarding. You will learn how the recruitment process works, how organizations use internal and external recruitment methods, how selection processes are evaluated, and how onboarding helps new employees become productive and engaged.

The course also covers employee relations and talent management. You will learn how HR supports positive workplace relationships, handles grievances, applies fair disciplinary procedures, and contributes to employee engagement, learning, development, and retention.

You will also study workplace harassment prevention, employee offboarding, employee satisfaction, and conflict management. These topics will help you understand how HR professionals respond to sensitive workplace issues, support employee wellbeing, and manage difficult conversations with professionalism.

A practical part of this course introduces an HR dashboard in Google Sheets. You will learn how employee data can be organized and reviewed using charts, pivot tables, and basic tracking methods. This section is useful if you want to build confidence with HR reporting and employee data analysis.

This course is especially useful because it combines HR concepts with practical activities. You will find knowledge checks, assignments, and role-play exercises that help you practice how HR situations may be handled in the workplace. These activities are designed to help you move beyond memorizing definitions and start thinking like an HR professional.

By the end of this course, you will have a clearer understanding of Human Resources, HR management, recruitment, employee onboarding, talent management, employee relations, offboarding, HR dashboards, and conflict management. You will be better prepared to discuss HR topics confidently and apply basic HR processes in real workplace settings.

Enroll today and start building your foundation in Human Resources and practical HR management.

Who this course is for:

Beginners who want to start a career in Human Resources or HR management
HR assistants, HR coordinators, and junior HR professionals who want to strengthen their foundation
New graduates interested in Human Resource Management
Recruiters who want to understand broader HR operations
Small business owners who manage hiring, onboarding, employee relations, and compliance
Managers, team leaders, and consultants who want practical knowledge of HR processes
Anyone interested in recruitment, employee onboarding, talent management, HR dashboards, and workplace conflict management

Diploma in Administrative Human Resources Management (HRM)

What you'll learn

Explore related topics

Course content

Human Resources and HR Operations Fundamentals4 lectures • 9min

HR Administration, Policies, and Compliance14 lectures • 45min

Recruitment and Employee Onboarding9 lectures • 25min

Employee Relations and Talent Management11 lectures • 29min

Prevention of Sexual Harassment in the Workplace6 lectures • 31min

Employee Offboarding and Exit Management4 lectures • 20min

Employee Satisfaction and Engagement6 lectures • 21min

HR Dashboard in Google Sheets1 lecture • 5min

Workplace Conflict Management for HR6 lectures • 23min

Final Practice Test0

Requirements

Description

Who this course is for: