
Update 2023 delivers a revision to the online course, adding pages on the systemic approach from workshops. It emphasizes mandatory training, reflection tasks, practical exams, and knowledge checks at end.
Explore management theories and leadership concepts to inform neutral selection and coaching. Learn recruiting techniques, personal developer indicators, branding, and fast strategic implementation for small and mid-sized companies.
Assess the suitability of agile methods by evaluating organizational readiness to learn, openness to experimentation, and top management support; start small, empower teams, remove obstacles, and evaluate outcomes.
Explore Theory X and Theory Y leadership, contrasting command-control with empowerment, intrinsic vs extrinsic motivation, and how self-fulfilling prophecy shapes workplace outcomes.
Examine organizational culture as a living process shaped by values, corporate social responsibility and symbol systems, and gender diversity; align scope, regional and international policies, industry ethics, and founder influence.
Identify the requirements for managers by evaluating potential, motivation, and competencies, and show how development, acquisition, and performance indicate their ability to work under pressure and deliver on time.
Learn how to design an area of competencies grid and dashboard, using a spreadsheet to capture hard and soft skills, self-assessment, and manager feedback.
Examine management levels from control of partial areas and change management to business management, highlighting leadership roles, project management, delegation, resources, and resilience under stress.
Process measurements by visualizing applicant data with grids based on leadership and management skills, then compare candidates to support a data-driven hiring decision.
Apply a systemic self-assessment in management coaching using three circles—self-image, actual self, and external image—to reveal blind spots, foster self-reflection, and drive personal development.
Contrast doctor-patient, expert-advice, and process consulting approaches, showing how process consulting guides clients to identify problems, provoke thinking, and drive change in personal development and leadership.
Apply consulting parts in coaching within a systemic approach to address management problems, using internal or external expertise to develop options and guide leadership development.
Compare classic management tasks from 1955 to newer models, and learn how planning, organizing, leading, and controlling inform coaching and personal and team development.
Master order clarification in coaching by identifying the client and motivation, and examining triangular relationships and contexts in coaching cases, applying a systemic observe-hypothesis-intervention loop.
Identify the real goal and motivation in triangular coaching, and determine which participants to involve. Plan three to five sessions, address scheduling and costs, and uphold confidentiality through transparent guidance.
Identify common traps in management coaching, such as the fix-it mindset, boundary blur, portfolio-driven cases, and hubris. Align order with goals, monitor circle of influence, and maintain transparency and professionalism.
Explore how transfer differs between systemic coaching and management coaching in human resource development, with concrete questions, tasks, and follow-up measures that ensure implementation and monitoring of results.
Explore how to design a structured personnel selection process, from setting criteria and mandatory qualifications to internal/external sourcing, preselection, interviews, and final decision, with emphasis on timing and communication.
discover how distorted perception affects personnel selection and how neutral, structured processes counter bias. use multiple evaluators and cross-check perceptions to improve hiring decisions and reduce first impression bias.
Identify the key figures in human resource development and your company, and learn how basic facts support informed decisions and situational understanding in this overview chapter.
Mark Colvin introduces a new chapter on measuring job satisfaction for employees and managers, showing what an employee is and how to conduct assessments, including outsourcing and handling statistics.
Plan by forming department-based project groups, selecting employees, and drafting survey questions to drive engagement and feedback. Ensure data privacy and consider external consultancies, training, communication, working conditions, and innovation.
Would you like to improve your skills in personnel management and are you a manager or a person with responsibility? This course offers you the necessary background knowledge with many practical examples to get you started quickly. The target group are (future) managers, project managers, people in leading positions or simply all people with responsibility on the job.
I have implement both scientific content and my own experience as a trainer, coach and manager into these lessons. This will give you a good overview of the most important instruments of personnel development, which will expand and strengthen your professionalism as a personnel developer or/and manager.
In this course we will deal with the following contents:
Introduction to personnel development: In addition to defining personnel development, it is also important to get a good overview of this discipline. Furthermore, a demarcation to organisational development and coaching is made and the possible target groups are defined.
Management theories: In order to better link necessary correlations and developments, this chapter provides you with a brief review of the history. Immediately afterwards we will take a look at the newer forms of organization such as Scrum and Holocracy. We also discuss the suitability of agile methods as well as the self-organization of companies, hierarchies and roles.
Leadership concepts: In human resources development as a manager or human resources specialist, you are also an expert in leadership concepts. You will learn the most fundamental approaches so that you can apply them in management coaching. In addition to the professional teaching, it is also about a basic understanding of how leadership works and how you can implement these concepts in your own organization.
Management Diagnostics: In this section you will learn about various approaches to measuring requirements and profiles. For this purpose we will go through requirements for managers and management diagnostics. In addition to the differentiation of leadership and management, the focus is on the preparation of the measurements. Furthermore, we will discuss the concept of appraisal interviews and how self-assessment of managers can be used for personnel development. We close this chapter with a self-reflection with the Johari Window.
Management coaching: As a manager and/or personnel developer you will often accompany employees and/or managers on their way. In addition, you will learn the basic building blocks of process consulting. We will also discuss the consulting parts of coaching and focus on typical management tasks. With the necessary background knowledge and getting to know the 10 management roles, you will also be able to better allocate the various occasions for coaching. This is followed by the clarification of the assignment, which is obligatory in both small and large contexts. The triangular contract is often encountered in management coaching, which is why we will discuss its particularities. In the further course we will deal with the distinction between external and internal coaches as well as managers as coaches. At the end of the lesson we will discuss possible traps in management coaching.
Systemic Coaching - An express introduction: This chapter is intended to give you a rough overview of systemic coaching. Since this topic is so comprehensive, I have provided a short excerpt from my separate course "Systemic Coaching - the complete course". If you would like to deepen your knowledge here, I invite you to take a look at the advanced course.
Recruiting: Recruiting is an umbrella term that includes both recruitment and selection. Depending on your previous experience, you can deal with biographical, property-oriented procedures in this chapter. We also discuss assessment centers and how they can implement this concept in smaller companies. In addition to many examples, we also deal with hearings. This is followed by onboarding and outplacement, which is essential for successful employer branding.
Key figures in personnel development: Key figures in personnel development: As (future) decision-makers, you need data-based bases for decision-making. To do this, they should have a basic understanding of the most common key figures in the HR sector. In this short lesson, you will learn a few practical examples.
Employee surveys: Sooner or later you will be confronted with surveys in your work as a manager. No matter whether you only accompany them because you buy an external consulting service, or conduct the survey yourself, in this chapter we will go into the objectives, planning and implementation in more detail.
Employer branding: Employer branding has long since ceased to be a fad. Nearly every HR department has already implemented EB- projects or wants to take even more initiatives in the future. In this lesson, you will learn how to define and differentiate between brand and branding, and you will also receive initial implementation recommendations. The larger the company, the more you will be involved in talent management, which we also cover.
With this online course you will receive strategic guidance for personnel development which you can implement for your own company.
Secure your knowledge advantage and enroll in this course right now.
I look forward to seeing you in the course.
Many greetings
Markus Edenhauser, MA MSc