
Uncover how human behavior informs digital media experiences and social media platforms by applying psychological principles, mental models, and user agency to create engaging, legally compliant digital moments.
Explore user experience design through human-centered thinking, empathy, and feedback to craft usable, desirable, and viable products. Learn how affordances and signifiers guide intuitive interactions, reducing confusion and improving usability.
Engage agency by designing rich affordances that empower users to accomplish goals, bridging gulf of execution and gulf of evaluation with clear feedback, mental models, and empathetic constraints.
Explore digital moments and persuasive technology that shape attention and behavior, and apply seven tools - reduction, tunneling, tailoring, suggestion, self-monitoring, surveillance, conditioning - for ethical social media persuasion.
Explore how U.S. law shapes digital media and freedom of speech, including First Amendment limits, clear and present danger, hate speech, threats, and emoji context in online content.
Examine how free speech, national security, and platform regulation intersect, from the Patriot Act and section 230 to GDPR, net neutrality, and privacy rights.
Celebrate completing the course on understanding human behaviour, user experiences, and digital social media, and explore insights into user experience design, digital media management, and content creation.
This is the perfect introductory course for those looking to understand the world of digital media. User experience design is much more than creating interfaces; it’s a multidisciplinary approach to shaping how individuals engage with digital social media. Human psychology plays a crucial role in these interactions, especially in fostering a sense of "agency" — the confidence that users can effectively achieve their goals within the network. Equally important is understanding how social media platforms are shaped by the evolving legal and regulatory landscape, including data privacy laws, ethical standards, concerns about misinformation, and the influence of algorithmic bias. These forces significantly affect how people behave online and how platforms design user experiences.
In this course, participants will explore the intersection of social media design, user experience, and human behavior, gaining comprehensive knowledge to manage content development and steer future technologies. Students will delve into how design choices impact user engagement, affect societal trends, and drive important discussions around platform accountability and user trust. They will also gain a deeper understanding of the balance between user autonomy and platform control.
Rather than focusing on any specific tools or software, the course offers a holistic perspective on how digital social media environments shape human behavior, providing participants with strategic insights and a framework to navigate the complexities of the digital world.