
Learn how triggers start HubSpot workflows and actions respond, with delays and branches guiding email sends and property updates. See practical webinar scenarios from trigger to end.
Choose the right HubSpot object to drive targeted automation across contacts, companies, deals, or tickets, then automate actions like emails, property updates, and task creation.
Explore how HubSpot contact properties act as tags to store a contact's name, email, phone, country, city, and company, and learn editing, ordering, and which properties are updatable.
Explore how HubSpot CRM uses objects like contacts, companies, deals, and tickets to organize records, properties, and relationships, then learn to associate records across objects to reflect connections.
Explore the three main HubSpot workflow triggers—event-based, criteria-based, and schedule-based—and learn when to use real-time actions, criteria based on stored data, and schedule-based automation with practical examples.
Discover how schedule-based triggers automate marketing workflows using specific dates or recurring times. See real-world examples like renewal reminders, monthly payment notices, and birthday or anniversary emails.
Automate call-based actions in HubSpot workflows using call started and call ended triggers, with calls tracked in HubSpot, to notify sales managers and create follow-up tasks for high-value leads.
Explore website events triggers in HubSpot to automate workflows based on visitor actions, track engagement, measure conversion intent, and send personalized follow ups via click, view, and page visited triggers.
Explore HubSpot workflow events and triggers to track contact progress and automate follow ups based on status, including achieved workflow goal, enrolled in workflow, and unenrolled from workflow.
Create and trigger HubSpot workflows using custom events by sending event data with a tracking script; define event name, properties, timestamps, and sources to automate actions like emails or surveys.
Explore HubSpot workflows actions, including creating tasks, Salesforce tasks, campaign assignments, contact deletion, lead score adjustments, subscription management, engagement resets, and round-robin owner rotation triggered by form submissions.
Explore how HubSpot workflows manage enrollment and unenrollment, using suppression lists, goals, and re-enrollment to keep campaigns relevant and avoid sending irrelevant messages.
Explore HubSpot workflow settings to control timing for business hours, holiday pauses, and auto-off rules, while tracking performance alerts and preventing conflicts by unenrolling contacts from other workflows.
Test and review HubSpot workflows with the test button, validating enrollment criteria and emails across multiple contacts. Then adjust timing, performance, and re-enrollment before turning the workflow on.
Unlock the full power of HubSpot Workflows and take your marketing automation skills to the next level.
This hands-on course is built for marketing professionals and business owners who are ready to move beyond the basics and start using HubSpot CRM to automate smartly, save time, and scale their efforts.
Whether you're nurturing leads, assigning tasks, or syncing data across your tools, this course will walk you through how to build efficient, intelligent workflows—from simple automations to advanced sequences using triggers, actions, delays, and branching logic.
You’ll start with real-world scenarios and master the core elements of HubSpot Workflows, including:
Types of triggers and when to use them
Building smart actions and branching paths
Designing full workflow strategies and maps
Creating, testing, and optimizing workflows from start to finish
Specialized workflows for contacts, deals, and companies
By the end of this course, you’ll confidently create high-performing automations that help generate leads, close more deals, and deliver personalized marketing at scale—all within HubSpot.
PLEASE NOTE:
- Basic understanding of HubSpot CRM is recommended. If you're new to HubSpot, I suggest taking my HubSpot Beginner’s Bootcamp course first.
- You’ll need access to the Workflows tool in your HubSpot account. Not using it yet? HubSpot offers a free trial so you can follow along. (link in the first section)
Taught by a HubSpot specialist with over 15 years of digital marketing experience, this course brings practical, no-fluff guidance to help you automate smarter, faster, and with confidence.