
Learn HubSpot sales automation with sequences, workflows, and reporting, built for sales professionals, business owners, and founders who already know HubSpot fundamentals.
Talita explains that HubSpot's UI updates frequently and the course is updated to reflect current features. She urges watching resource videos and notes to locate items in the new UI.
Define automation as using technology to run repetitive business tasks on autopilot, focusing on HubSpot; automate emails, data entry, handovers, and lead nurturing across sales, marketing, and operations.
Explore how automation works inside HubSpot, from marketing workflows and sales sequences to service chat flows and feedback surveys, using visual flowcharts to map flexible, multi-path processes.
Explore the distinction between HubSpot workflows and sequences, showing how sequences streamline sales communications with emails and reminders for busy sales reps, while workflows automate broader processes.
Discover how triggers start HubSpot workflows and how actions drive the steps, from form submissions and page visits to emails, delays, tasks, and list assignments.
Explore the HubSpot workflows feature to manage automation using triggers and actions, review statuses, templates, and health insights, and learn to create and monitor workflows efficiently.
Plan before you create a HubSpot workflow by defining the goal and identifying who the workflow impacts, then choose triggers and actions efficiently.
Define how to enroll and unenroll contacts in HubSpot workflows, distinguishing adding to a workflow from removing them, including manual and automatic enrollment based on triggers.
Learn to create HubSpot workflows from scratch, using triggers to build foundational logic. Explore templates and AI features, including Briz, once you know the basics.
Discover how HubSpot workflow triggers define the starting point for automations, using form submissions, manual triggers, and schedule-based starts, and explore trigger categories.
Set a workflow to be manually triggered and enroll specific records, such as contacts, companies, or deals, by manually adding them from the CRM or a list.
Leverage the met filter criteria trigger to automatically enroll contacts who meet defined rules in marketing workflows. Define criteria, such as job title equal to founder, and adjust re-enrollment settings.
Explore HubSpot workflow triggers beyond contact properties, using list membership, ad interactions, email engagements, form submissions, and social activity to automate sales processes.
Learn how to set up HubSpot workflows on a schedule, choosing the record type, defining frequency and time, and automating calendar-based tasks that are not triggered by contact actions.
Trigger workflows automatically from meeting activity in HubSpot by using meeting booked and meeting outcome changed triggers, with criteria like host, start and end times, meeting type, and meeting link.
Trigger HubSpot workflows from engagement with marketing and sales emails, ad interactions, and website events like cta clicks and page visits to nurture leads.
Trigger workflows from calls, documents, and WhatsApp interactions in HubSpot to automatically follow up, notify sales reps, and update contact records based on engagement.
Trigger workflows when contacts submit your forms using form submission events. See form view and interaction with examples like Get a Quote form and blog subscription.
Discover data value triggers in hubspot, using record meets a set of filter conditions to enroll contacts based on criteria like country and job title into sequences and workflows.
Trigger HubSpot workflows when a property value changes, such as a job title update or removal, using conditions like is equal to any of, contains any of, or is unknown.
Trigger a workflow automatically whenever a record is created in HubSpot, such as deals, contacts, tickets, or companies, and route notifications or assignments to the appropriate team.
Explore how list membership changes drive workflow triggers. Contrast these change triggers with current-status options is member and is not a member.
Connect third-party apps to trigger HubSpot workflows from external events by syncing CRM data, such as Zoom webinar registrations and attendances, via app events and marketplace integrations.
Trigger workflows in HubSpot using custom events that track actions like clicking the upgrade plan button, with no-code options or JavaScript, to update lifecycle stages and send follow-ups.
Discover how webhooks create automatic notifications between apps like Brevo and HubSpot, and trigger workflows to perform actions such as sending emails when deals are created.
Explore how and and or logic shapes HubSpot workflow triggers, narrowing enrollments by multiple criteria or expanding reach with country region United States or founder.
Add actions to a HubSpot workflow after setting a trigger, using the plus icon to access actions panel and explore categories like AI actions, communications, CRM, marketing, and data ops.
Trigger automated emails from a form submission, such as an ebook download, using HubSpot workflow actions. Create automated emails in Marketing Hub and add them to the workflow.
Automate internal alerts when a new deal is created by a workflow trigger, sending internal emails and in-app or push notifications to team members, including deal name and amount.
Connect a valid WhatsApp number to HubSpot to trigger automated WhatsApp messages and notifications using templates in workflows.
Trigger a workflow to enroll a prospect into a sequence by selecting the sequence and the sender, with enrollment and unenrollment options and audience-specific email templates.
Add delays between workflow steps in HubSpot to space emails in nurture sequences. Use time-based and event-based delays, including email opens and branches for outcomes.
Automate follow-ups by creating tasks as a HubSpot workflow action triggered by form submissions, assigning them to Talita, and linking each task to the contact for seamless CRM-driven follow-up.
Automatically create deals from meeting events using the create record action, assign ownership, set dynamic deal name, and map pipeline, stage, and contact timelines.
Use the rotate record to owner action in HubSpot CRM to assign each new contact to the right owner, ensuring no unowned leads and even distribution across users or teams.
Automatically create associations between contacts and companies in HubSpot using workflows. Match by company name to link records, reducing manual work and enabling accurate reporting.
Update contact properties automatically with the edit record action in HubSpot workflows, replacing lifecycle stage values to lead for imported contacts and clearing fields when needed.
Build associations between records automatically as part of your workflow in HubSpot, and create a marketing workflow to demonstrate turning it on, while noting AI actions and AI features.
Build a complete sales workflow in HubSpot from a get a quote form submission, updating lead status to new, sending a thank-you email, assigning ownership, and creating tasks and reminders.
Build a complete HubSpot workflow from a form submission, including emails, lifecycle stage updates to leads, adding to a segment, delays, and a research task for the events team.
Name your HubSpot workflow clearly before turning it on to avoid unnamed entries; use descriptive names and optional descriptions to convey purpose and creation date.
Edit workflow goals to automatically unenroll contacts when criteria are met, such as meeting booked or lifecycle stage changes, and measure ROI with workflow performance metrics.
Learn how to configure HubSpot workflow settings, including scheduling actions by date and time zone, pausing on holidays, auto-off rules, performance analytics, and alerts for enrollment rate changes.
Learn to review and test HubSpot workflows before publishing, using scenario testing, enrollment criteria checks, delays, timing, and dependency warnings to troubleshoot and verify outcomes.
Learn how to create deal-based workflows that trigger actions based on deal information and move deals through a HubSpot deal pipeline from appointment through close.
Learn to set up a HubSpot workflow that flags deals stuck in the contract send stage for 60 days, notifies team members, and changes the owner or updates lists.
Demonstrates a simple HubSpot workflow that triggers on a closed deal to create an onboarding task for the customer care team, routing onboarding from sales to support.
Configure nurturing workflows triggered by deal stage changes to automatically email contacts associated with the deal, such as when appointment is scheduled.
Manage HubSpot workflows that flag missing information, such as an unknown deal owner, and automatically notify the right team member to assign ownership and keep the deals pipeline healthy.
Explore advanced HubSpot workflows by using branches to split contacts into paths based on single criteria, N and OR logic, or random percentage distributions for A/B testing.
Explore how to branch a HubSpot workflow by choosing a property and splitting contacts into branches based on text, number, or preset properties, then apply different actions per branch.
Apply and/or logic to HubSpot workflow branching by building named branches with filter criteria, combining job title and marketing email engagement to nurture only engaged founders and managers.
Use random distribution by percentage to run A/B marketing experiments directly inside a workflow, creating branches with specified percentages and comparing email variations or actions.
Analyze workflow performance by using the live workflow, view performance across three tabs—performance, action logs, and enrollment history—and monitor goal conversion rate and email metrics.
Design a multi-branch HubSpot workflow from scratch triggered by a get a quote form submission, automating notifications, tasks, delays, and follow-up emails for US and non-US leads.
Explore HubSpot sales sequences to automate outreach and follow ups for sales pros, focusing on dynamic sequences as the default, to encourage engagement, replies, and meetings.
Navigate the sequences dashboard to manage, analyze, and automate sequence workflows. See metrics like reply rate, meeting rate, deals, and total revenue to measure performance and impact.
Learn to build dynamic sequences in HubSpot with automated emails and rep-led tasks, using engagement signals like opens and clicks to trigger follow-ups, pauses, and manual tasks.
Limit duplicate tasks in sales sequences and separate actions, such as preparing and sending a case study. Add delays between tasks to prevent rep backlog and keep workflows efficient.
Learn how to manually enroll contacts into a HubSpot sequence, using the CRM or enrollment options, and verify personalized emails with properties like company name and first name.
The sender of sequence emails is the enrolling user or the teammate using the sequence, as shown in the from field; default is team sharing, with private options.
Automated enrollment into a sales sequence triggers from form submissions or page views, guided by a workflow that adds delays and defines the sender for automated emails.
Unenroll contacts from a sequence automatically when they reply or book a meeting, and enroll via form submissions while emails run on business days for marketing campaign analytics.
Explore simple sequences in HubSpot, where emails and tasks run in a straight line regardless of engagement. Compare them to dynamic sequences, and learn enrollment, automation, and A-B tests.
Explore how sequence A/B tests let you compare one variable at a time, such as subject lines or email copy, to identify the better performing variation within HubSpot sequences.
Leverage AI to build and improve sales workflows by mastering manual workflow logic, HubSpot action names, and precise prompts, then verify steps.
Discover how Breeze AI agents and AI actions enhance HubSpot workflows. Learn to use Breeze Studio's categorized agents (marketing, sales, business development) and check plan availability in your account.
Explore how the Breeze company research agent automates prospect research in HubSpot, creating comprehensive company profiles with funding, news, online information, and CRM data signals.
Explore the cross-sell upsell Breeze Agent in the Breeze Studio marketplace, which analyzes your product library and CRM data to identify accounts primed for additional products or services in HubSpot.
Learn how to automatically generate record summaries in HubSpot using AI workflow actions, including summarizing the record outputs as variables and triggering an internal email notification to my manager.
Automatically research company news using AI workflow actions when a company meets target criteria, generate a briefing summary, and create tasks for follow-up in HubSpot.
HubSpot Sequences, Workflows & Reporting for Sales is a practical, hands-on course designed to help sales professionals automate their outreach, manage their pipeline, and measure performance with confidence inside HubSpot.
This course is ideal if you are a sales professional, sales manager, freelancer, or consultant who already has basic HubSpot knowledge and is ready to go deeper into sales automation and reporting.
You'll learn how to build workflows from scratch, set up sequences for prospect outreach, create deal-based automation, use branching logic for personalized sales journeys, apply AI inside your workflows, and build reports that actually tell you what's happening in your pipeline — all inside HubSpot.
All lessons are based on the latest HubSpot interface and features (2026) and include practical assignments that you can follow along with in your own HubSpot account.
Some sections cover paid HubSpot features, but everything is explained clearly so you understand:
what's available in free and starter HubSpot accounts
what requires a paid Sales Hub subscription
and when it actually makes sense to upgrade
By the end of this course, you will be able to:
Build and manage HubSpot Workflows for sales
Understand the two core building blocks of every workflow: triggers and actions
Navigate the workflows section and configure enrollment settings correctly
Name, organize, and manage workflows so your team always knows what they do
Review and test workflows before going live
Set up workflow triggers with precision
Use "Met filter criteria," schedule-based, and event-based triggers
Trigger workflows from form submissions, email interactions, meetings, calls, and documents
Use data value triggers to enroll contacts based on property changes, record creation, or list membership
Combine AND/OR logic to build smarter, more flexible trigger conditions
Connect third-party apps and use webhooks for advanced integrations
Automate your sales processes with workflow actions
Send automated emails, WhatsApp messages, and internal notifications
Assign tasks, create records, and update CRM data automatically
Assign contacts to the right rep automatically as they move through the pipeline
Build associations between records and manage data across related records
Enroll prospects into sequences directly from a workflow
Build deal-based workflows to manage your pipeline
Automate the onboarding process when a deal is won
Handle old inactive deals so nothing gets lost in the pipeline
Keep contacts associated with a deal engaged while the deal is in progress
Flag and handle deals with missing information before they cause problems
Build advanced workflows with branching and A/B testing
Split workflows into multiple paths based on single or multiple conditions
Run A/B experiments directly inside a workflow
Analyze workflow performance using built-in workflow analytics
Apply workflows to companies, deals, and other CRM objects — not just contacts
Use HubSpot Sequences for prospect outreach
Understand what sequences are and how they differ from workflows
Build a full sales sequence from scratch
Manage sequence tasks strategically to avoid overwhelming your team
Enroll prospects manually and automatically based on their behavior
Automatically unenroll prospects when they respond or convert
Run A/B tests inside sequences to improve outreach results
Use AI inside your HubSpot Workflows
Use Breeze AI to build and improve workflows faster
Research prospects automatically using the Breeze company research agent
Identify cross-sell and upsell opportunities automatically with an AI agent
Automate record summaries and company news research using AI actions
Create and customize HubSpot sales reports
Navigate the reporting section and create your first dashboard from a template
Understand how sales teams use HubSpot reports to track pipeline performance
Build and customize reports from templates
Build single object reports and understand what they unlock for sales teams
Build advanced reports and analyze performance
Use the custom report builder for more complex sales data needs
Build sales reports with AI assistance
Understand attribution reports to see what's actually influencing closed deals
Visualize pipeline stages and conversion rates with funnel reports
Track the full buyer journey with a customer journey report
About the instructor
I'm a certified HubSpot consultant and trainer, working with companies worldwide since 2018. I help sales teams and businesses set up HubSpot correctly, build automation that actually works, and use reporting to make smarter decisions — not just tick boxes.
Here's what one of my students said:
"I just completed the course — and my only reaction is: WOW! Super valuable for entrepreneurs, consultants, and small businesses. Thalita managed to transfer her rich knowledge in a meticulous and easy-to-follow way. I honestly never knew the actual possibilities of the HubSpot platform and now I finally do!" — Tamara Biljman, Content Strategist
You can find more testimonials on my website. I take pride in supporting my students throughout the learning journey, and you're always welcome to ask questions during the course.
— Thalita
Disclaimer
HubSpot Sequences, Workflows & Reporting for Sales is an independently developed course by Thalita Milan and has not been created, endorsed, or verified by HubSpot, Inc. HubSpot, Inc. has no liability related to this course.