
The lecture starts with work, not with explanations: you take one hundred dollars a customer pays and follow it through the three costs that stand between revenue and profit, so the difference stops being a word you nod at in meetings.
This course is built from six disciplines: business and finance, marketing management, revenue operations, business analysis, process management and organisational design.
The map of the course
A dictionary for reading lectures from other fields as business literacy
Three questions to ask after every lecture
A short self-diagnostic that shows which sections to watch first
Download the Hundred Dollar Breakdown, and the spreadsheet next to it does the arithmetic for you.
Tools in this lecture
Files to download (2)
Environmental analysis, and STEEPLE in place of PESTEL
SWOT and environmental scanning
Types of organisational structure, and how one gets chosen
Stakeholders, the E-V-R model, and the management theories behind the vocabulary
Tools in this lecture
Ready to use on the slides (9)
Models and methods explained (14)
Economic systems and market structures
Competitive strategies, and Porter's five forces
The Boston matrix
The labour market and the psychological contract
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (5)
The instruments of economic policy
Inflation and interest rates, and why they reach your budget
What central banks do
The types of company and what changes between them
Tools in this lecture
Ready to use on the slides (1)
Legal systems and business regulation
Labour legislation
International financial institutions and trade
Globalisation, and multinational structures
Population growth and composition
The social trends that reach a business
Inequality
Why a company tracks any of this
Tools in this lecture
Models and methods explained (1)
How technology develops and what it does to strategy
Knowledge management
Ethics, values and social responsibility
Risk management as a standing agenda item
Tools in this lecture
Ready to use on the slides (2)
Models and methods explained (2)
Strategy models and strategic analysis
Making strategic choices and implementing them
Change management and strategic leadership
How a function connects to business performance
Tools in this lecture
Ready to use on the slides (3)
Models and methods explained (15)
The three main financial statements and what each one answers
The five terms you need to follow a leadership conversation
Applying finance to your own area
Justifying an initiative in the language decisions are made in
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (3)
Where to start when you inherit a position you did not build
A fourteen-day audit of team, channels and effectiveness
Ten questions to ask leadership before committing to anything
An action plan for the first month
Tools in this lecture
Ready to use on the slides (17)
Models and methods explained (2)
Assembling a competitive analysis quickly
Methods for estimating a competitor's unit economics
Where insights come from, and how they turn into decisions
Building the strengths and weaknesses table properly
Tools in this lecture
Ready to use on the slides (11)
Models and methods explained (8)
Building a strategy that survives a leadership review
The frameworks: 4P, STP, Ansoff, customer journey
Linking business goals to marketing indicators
The annual strategy template and its one-page version
Tools in this lecture
Ready to use on the slides (10)
Models and methods explained (6)
Building a budget and defending it
The key metrics: acquisition cost, lifetime value, return on investment
Reallocating budget between channels
The report for the chief executive and the finance director
Tools in this lecture
Ready to use on the slides (11)
Models and methods explained (2)
Developing the value proposition
Brand architecture and portfolio management
Preparing a full brand plan
The template with indicators, initiatives and budget
Tools in this lecture
Ready to use on the slides (15)
Models and methods explained (9)
The funnel from lead to revenue
The channels, and what each is actually for
Attribution, optimisation and the metrics behind them
What a working dashboard must contain
Tools in this lecture
Ready to use on the slides (20)
Models and methods explained (9)
Building a department that matches the company strategy
The roles: brand, performance, analytics, communications, product marketing
Indicators and reporting for the team
Working with sales, product and the chief executive
Tools in this lecture
Ready to use on the slides (12)
Models and methods explained (8)
Where AI genuinely works: content, targeting, analysis
The services worth trying
Building a roadmap for adopting them
Real integration cases
Tools in this lecture
Ready to use on the slides (16)
What this function is and why a business needs it
How it differs from sales, marketing and service operations
Owning the end-to-end revenue funnel
The typical pains of a company without it
Tools in this lecture
Ready to use on the slides (5)
Models and methods explained (4)
The revenue funnel against the sales funnel
The stages from lead through to retention
Where revenue most often leaks
Stage criteria, and the agreements between functions
Tools in this lecture
Ready to use on the slides (12)
Models and methods explained (5)
The North Star metric at company level
Marketing, sales and service metrics reconciled into one set
Acquisition cost, lifetime value, payback, churn and expansion
Connecting team metrics to the profit and loss
Tools in this lecture
Files to download (3)
Ready to use on the slides (10)
Models and methods explained (4)
The customer system as a single source of truth
The structure it needs to support analysis
Fields, statuses and data-entry rules
Revenue dashboards for executives, and avoiding analytics for its own sake
Tools in this lecture
Files to download (3)
Ready to use on the slides (13)
Models and methods explained (4)
Which revenue processes to standardise first
Automating across marketing, sales and service
Where AI genuinely strengthens the system
The automation mistakes that break a funnel
Tools in this lecture
Files to download (3)
Ready to use on the slides (12)
Models and methods explained (4)
Where to start the rollout
A 90-day launch plan
Selling it to founders and the chief executive
Quick wins against systemic change
Tools in this lecture
Files to download (2)
Ready to use on the slides (15)
Models and methods explained (2)
Translating business value into a question that can be answered
Problem thinking against solution thinking
Telling a symptom from a problem
The Problem → Goal → Constraint → Metric framework
Tools in this lecture
Ready to use on the slides (11)
Models and methods explained (6)
Stakeholder mapping and influence analysis
Elicitation techniques
Asking the business the right question
Handling conflicting input, and prioritising by value against effort
Tools in this lecture
Files to download (4)
Ready to use on the slides (17)
Models and methods explained (2)
Business, functional and non-functional requirements
User stories and their anti-patterns
Acceptance criteria in given-when-then form
Which documents are actually used, and definition of ready
Tools in this lecture
Files to download (3)
Ready to use on the slides (15)
Models and methods explained (4)
This course contains the use of artificial intelligence.
485 tools for understanding how a business works in one course: 303 ready-to-use templates, procedures, AI prompts, matrices, checklists, question lists and formulas, 149 models and methods, 32 downloadable tool files, and 1 app shown on screen.
Open a lecture, take the tool, use it on the company you work in.
Why good specialists feel lost in business conversations
You are good at your job. Then you are invited to a meeting about the budget, the funnel or a reorganization, and half of the words mean nothing to you. Nobody explained how the company earns money, why marketing and sales argue, what a process is or why the structure was changed last year. Without this map it is hard to defend your ideas, and it is hard to grow beyond the specialist role.
What changes after this course
You can follow money through a company from the customer to the profit line. You read the three financial statements. You know how a company finds customers and how a lead becomes income. You can frame a business problem and not its symptom. You can draw a process. And you understand why the organization is arranged the way it is and what changes when it is redesigned.
What is inside: 485 tools, counted lecture by lecture
You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.
Where the tools are
The course also keeps the original Russian-language edition as a separate section of 40 lectures. Its lectures and materials are in Russian and are not included in the count above.
Who is teaching
I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe. I am also a founder and lead the strategy of my own academy.
I came to business from a specialist role myself. When I joined the STB TV channel, during my onboarding I was given a file where all business processes of the company were described: first at the top level, then each process in more detail. It was very useful. I quickly understood how television works, how the processes are arranged and which departments take part. It showed me how I fit into the whole picture. This course is that kind of file for any company.
How to use the course
Start with the first lecture and follow one hundred dollars through a company. Then go in order: business and environment, customers, money, problems, processes, structure. Section and lecture titles show how many tools are inside, and each lecture description lists them by name.
What is included
Where to start
Open the first lecture, download the Hundred Dollar Breakdown calculator and enter the numbers of a company you know. Enrol now and start your first lesson today.