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HR Generalist: Human Resources Certification, 490+ Tools
Rating: 4.3 out of 5(130 ratings)
8,403 students

HR Generalist: Human Resources Certification, 490+ Tools

Run daily HR operations: generalist course skills, business acumen, people analytics, HR automation, ready checklists
Created byPapaHR ★ 175K students: Human Resources, HR Management, SHRM, AI Analytics, Recruitment, Payroll, Certification, CIPD, Claude
Last updated 10/2026
English
English [Auto],

What you'll learn

  • Take away 490+ tools in 50 downloadable resources: lecture presentations plus kits, a calculator, checklists and a mock exam
  • Get our top working files: hiring kit, training plan, pay and benefits calculator, each with an exam trainer and study games
  • See 11 services and apps on screen, from a quick look to a detailed demo: Slack, Trello, Donut, PeopleForce and more
  • Recruit and select with ready interview questions, assessment forms and a step-by-step hiring procedure
  • Onboard, train and develop employees with ready plans, checklists and development templates
  • Set up pay, benefits and performance management with ready policies, OKR formats and review forms
  • Keep people engaged: surveys, one-on-one agendas, burnout checklists and internal communication plans
  • Use HR analytics and budgeting with ready metric sets and formulas
  • Prepare for the U.S. aPHR exam: 65-question mock exam, 7 exam trainers and flashcard, memory and match games
  • Learn with Mike, the #1 HR instructor on Udemy: 1,800,000+ enrollments, 170,000 students, about 200 books on Amazon

Explore related topics

Course content

18 sections • 179 lectures • 97h 20m total length

  • Human Resources Generalist Role: Ulrich Model, Competency Model (4 Tools)36:57

    • What roles are there in HR

    • Evolution of HR in a company

    • What HR Generalist should and should not do

    • Trends in HR work

    • Talent Management and Employee Life Cycle

    • Soft Skills HR Generalist

    • How to be an HR leader, not an HR executor

    Tools in this lecture

    Models and methods explained (4)

    • HR operating models
    • Ulrich four-role model
    • HR Generalist competency model
    • Internal talent marketplace
  • Quiz: HR Generalist Decisions, Human Resources Competencies and HR Skills

Requirements

  • No prior HR experience is required: the course starts with the HR generalist role and its tasks
  • Nothing to buy for the course itself: presentations and working files are attached to the lectures
  • Start with the first five sections, then open the aPHR and advanced sections you need
  • English at intermediate level or above

Description

This course contains the use of artificial intelligence.

497 tools for the HR generalist in one course: 362 ready-to-use files, templates, question lists, checklists and procedures, 11 services and apps shown on screen, plus 124 models and methods.

Open a lecture, take the tool, use it in this week's HR task.

Why the generalist role is hard

An HR generalist does everything: hiring on Monday, a pay question on Tuesday, a conflict on Wednesday, a report for the director on Friday. There is rarely a senior colleague to ask and never enough time to design each process from scratch. Theory does not help here. A ready form does.

What changes after this course

For each part of the HR cycle you have a working set: interview questions and assessment forms for hiring, an onboarding checklist, a training plan, pay and benefits policies, review forms, survey questions, one-on-one agendas and HR metrics. You adapt them to your company and move on to the next task.

The highlight: study games and exam trainers

The working files of the aPHR section are interactive: you open them in a browser, fill them in with your company's data, and then play.

  • Three study games: flashcards, memory and match. Flip the cards, find term and definition pairs on a memory board, or connect the pairs against the clock. The games are built into 7 lecture files.
  • 7 exam trainers. Each working file has a trainer with 15 exam-style questions on its topic.
  • A full aPHR mock exam. 65 questions in 1 hour 45 minutes, followed by a readiness scorecard.

What is inside: 497 tools, counted file by file

You do not have to take this number on trust. Open any lecture and read its description: every tool inside is listed there by name.

  • 50 downloadable resources: the lecture presentations plus 10 standalone working files (kits, a calculator, a toolkit, a law map, checklists, a mock exam and a readiness scorecard)
  • 352 ready-to-use tools inside the presentations:
  • 120 templates and sample documents: HR strategy, job offer letter, performance improvement plan, individual development plan
  • 69 question lists and conversation scripts: competency-based interview, onboarding feedback, exit interview, Gallup Q12
  • 56 checklists: HR audit, hiring manager intake, employee onboarding, employee offboarding
  • 54 step-by-step procedures and workflows: workforce planning, 360-degree feedback, benefits needs assessment, workplace investigation
  • 25 scorecards, rubrics and scoring matrices: HR efficiency, succession risk matrix, merit increase matrix, competency rating scale
  • 15 formulas and metric sets: onboarding effectiveness metrics, employee turnover and stability metrics, recruiting metrics, pay range metrics
  • 2 ready AI prompts: job requisition form, salary complexity argument
  • 11 other working tools: PESTEL analysis, 70-20-10 learning model, monetary incentive decision tree, training intervention decision guide
  • 11 services and apps shown on screen, from a quick look to a detailed demo: Slack, Trello, Donut, PeopleForce
  • 124 models and methods explained with examples: Ulrich four-role model, Herzberg two-factor theory, Maslow hierarchy of needs, management by objectives

Where the tools are

  • HR generalist core (5 sections, 209 tools). The generalist role, business acumen and HR audits, setting up HR systems from recruitment to performance management, engagement, wellbeing, internal communication and culture, HR automation, analytics and budgeting.
  • aPHR exam prep, U.S. edition (167 tools). Eight lectures on U.S. employment law and practice with a 65-question mock exam and a readiness scorecard.
  • Advanced HR generalist tools (139 tools). Strategic sessions, sourcing, employer brand, performance reviews and 360 feedback, competency models, coaching and mentoring, conflict resolution.

Who is teaching

I am Mike, the #1 HR instructor on Udemy, with 1,800,000+ course enrollments from 170,000 students, and the author of about 200 books on Amazon. I built the people system at Preply as it became a unicorn and worked at Wargaming, iDeals and Alfa-Bank across 20 years in HR. I hold PHRi, SHRM-CP and HCI sHRBP certifications and represent HRCI in Eastern Europe.

I have approached HR business understanding through structured conversations with managers. When I first joined Wargaming, I prepared a list of questions and met with almost 30 different managers. I used those interviews to understand the business strategy, the circumstances, and the company more broadly. The conversations were my way of gathering the information I needed about the business. This experience informs the business acumen tools in this course.

How to use the course

Watch the first five sections in order to cover the full HR cycle. Then use the rest as a reference: section and lecture titles show how many tools are inside, and each lecture description lists them by name, so you can go straight to the form or checklist you need.

What is included

  • 42 lectures across 8 sections, 23.5 hours
  • 50 downloadable resources: lecture presentations and working files
  • 497 tools across the lessons, ready to copy into your own work
  • A 65-question aPHR mock exam, 7 exam trainers of 15 questions each and three study games
  • A 10-question practice test, a quiz and a role play
  • Lifetime access to all materials
  • Active instructor support in the Q&A section
  • A Udemy Certificate of Completion

Where to start

Take the HR task that is on your desk today. Open the lecture on that topic, copy the template or checklist, and finish the task with it. Generalists who work from ready formats close tasks in hours instead of days, and every process you build from a blank page is time your company does not get back. Enrol now and start your first lesson today.

Who this course is for:

  • People starting a career in HR who want to cover the whole HR cycle
  • HR generalists and HR managers who are the only HR person in a company
  • Small business owners and office managers who handle HR themselves
  • Recruiters and HR coordinators moving into a generalist role
  • HR professionals preparing for the U.S. aPHR exam

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