
In this lecture you build the Stuck Role Map, place every role you have open into one of its four squares, and get the move each square asks for, from rewriting what you offer to going after people who never read job ads.
This course is built from six disciplines: the value proposition, employer brand, social recruiting, the hiring funnel, candidate experience and high-volume hiring.
The map of the course
A dictionary for reading lectures from other fields as work on one hard role
A short self-diagnostic that shows which sections to watch first
Download the Stuck Role Map and fill in one line after each lecture.
What a value proposition is, and the things it gets confused with
Why most of them do not influence hiring at all
The link to turnover, speed of hiring and candidate quality
The standard empty phrases, and real examples of strong and weak ones
Auditing the site, the job ads, the social channels and the messages
What a candidate actually reads, including what you did not intend
Internal against external: finding the gap
Diagnostic tools that need no budget, and the employee questions that work
The mandatory blocks of a value proposition that holds
Different propositions for different audiences
Linking it to strategy and to the stage the business is at
How to avoid sliding into marketing language nobody believes
Conveying it inside a job advert
On the career site and in social channels
The role of recruiters and hiring managers in transmitting it
Avoiding a mismatch between the promise and the reality
How to tell whether it is working at all
The metrics worth tracking
The link to time to hire, offer acceptance and turnover
When and how to refresh it, and what changes in a crisis
An overview of the global employer branding market
The trends that matter now
How the political, economic, social and technological environment affects strategy
The role and accountability of the person who owns this
Who you are building this for, internally and externally
Identifying the target audiences
Running the research
Building a portrait of each audience
Running a strategic audit
External market analysis with PESTEL
The research techniques that feed a value proposition
Brand architecture, and the implementation roadmap
Developing indicators that match your strategy
Defining the scope and aligning it with company goals
Engaging leadership through analytics rather than adjectives
Building the dashboard
Developing and activating a communication plan
Running a social media audit, and setting a policy
Building an ambassador programme
Paid community building against organic growth, and optimising reach
Aligning candidate and employee experience with brand position
The relationship between employee, customer and shareholder value
Segmenting employees to optimise experience
Activating the value proposition across the whole lifecycle
What the future of work looks like for an employer brand
The technological and social trends shaping it
Personalising the employee experience
Building a three-year plan and forecast
Building a career landing page on a site builder
Creating social creatives without a designer
Running targeted advertising on the main platforms
Writing job copy that sells rather than lists
Why search social platforms at all
The internal search each platform offers
X-ray search
How behaviour differs by platform, and what that tells you
Internal search
Searching groups
Searching pages
Making contact
Internal search on each
X-ray search
The specialist services worth knowing
Cross-searching the same person across networks
Internal search across video and portfolio sites
X-ray search
Finding contact details
Searching by nickname, and the useful services
Finding channels and chats
Advertising a role in them
Discreet advertising that does not get you removed
Chat parsers, and services for messaging at scale
Auditing the whole system end to end
The key indicators
The candidate journey map
What the funnel is actually telling you
How to analyse it properly
Applying FAB, AIDA and SPIN to attraction
Finding the bottleneck rather than guessing
Building something that feeds itself
The power of copywriting, and job text that converts
Writing to people who are not looking
Using emotion without overselling
Why candidates go quiet, and how to stop it
Turning a broadcast into a conversation
Why feedback matters commercially, not only ethically
Building attraction into every phase of contact
A strategy for low-paying roles
A strategy for genuinely difficult vacancies
A strategy when nobody has heard of your company
Handling negativity on review sites and social platforms
This course contains the use of artificial intelligence.
Some roles are not hard because the market is empty. They are hard because everyone who could do the job already has one, is not reading job ads, and has no reason to reply to you.
Why the usual advice stops working here
Post the ad, wait for applications, screen them. That loop works for roles people want. For a role in an unglamorous industry, at a company nobody has heard of, at a salary that is honest rather than generous, the loop produces nothing — and the standard response is to post more, on more boards, more often. Volume does not fix a conversion problem. If the people you need never see the ad, and would not answer it if they did, the fix has to happen somewhere else: in what you are actually offering, in where you go to find them, and in what your third message says after they ignored the first two.
What this course covers
Thirty-seven lessons, in the order the problem has to be solved. First what you are offering, because a hard role is usually a positioning failure before it is a sourcing failure: what a value proposition is and why most of them do not move hiring, the audit of what a candidate reads about you right now, the gap between the external promise and the internal reality, how to build a proposition for a company that cannot compete on pay, and how to measure it against time-to-hire and offer acceptance. Then the brand around it: audience research and portraits, a strategic audit, indicators and a dashboard, a communication plan, a social media audit and presence policy, an ambassador programme, and the practical tools — landing pages, creatives, targeted advertising, job copy. Then finding people who are not looking: how each platform is searched, internal search, X-ray, groups, channels, chat parsers and cross-referencing a profile across networks. Then the funnel and the writing: bottlenecks, persuasion structures applied to attraction, copywriting and storytelling, explicit strategies for low pay and for an unknown employer, handling public negativity, and how many messages to send to someone who is ignoring you — and which ones. Then why the few who did reply disappear: journey mapping, offers and rejections, tone and channels, question design, interviewer training and drop-off metrics. Finally hiring at volume, including sourcing directly from competitors, group interviews that cut interview time several times over, selling the role, and holding the candidate through to the start date.
A note on one block
Six of these lessons are about finding people on social platforms — search operators, X-ray, chat parsers, cross-referencing a profile across networks. That is a sourcing skill rather than a marketing one, and it is the half of the answer that matters most when nobody applies. If you were expecting a content calendar for company social channels, that material sits in the employer brand block instead.
Who is teaching this
I am Mike. I built the people system at Preply as it became a unicorn, and I have worked at Wargaming, iDeals and Alfa-Bank. More than 1.6 million students have enrolled in my courses across 185 countries, and over 150,000 specialists have gone through my programmes. I hold PHRi and SHRM-CP certifications and represent HRCI in more than ten countries.
What is included
Lifetime access to all 37 lessons
Active instructor support in the Q&A section
A Udemy Certificate of Completion
Working material: the value proposition audit and structure, the strategic brand audit, the metrics dashboard, the social audit and presence policy, the ambassador programme, the journey map, the candidate scorecard, screening scripts and the group interview design
Explicit playbooks for the three cases that actually make a role hard: the pay is low, the brand is unknown, and the right people are not looking
Where to start
Take the role you have had open longest and answer one question: would the person you want ever see this advert? If the honest answer is no, you do not have an advertising problem, and no amount of reposting will fix it. Enrol now and start today.