HR Assistant Internship Programme

Learn how an information system uses cloud-based software to manage and automate HR tasks, hosted by a third-party provider and accessible from anywhere with internet.

Explore how an HRIS centralizes employee data, supports recruitment and applicant tracking, manages performance, payroll, benefits, and analytics across onboarding stages.

Explore HRIS examples such as Workday, Oracle Human Capital Management, HCM, Paycor, Bamboo HR, and SAP Success Factors, and see client deployments at Concentrix, Fujifilm, Wendy's, SoundCloud, and McDonald's.

Identify how recruitment finds and hires suitable candidates through a multi-step process that varies by organization. Navigate from attract to CV screening, screening calls, interview invites, and offers.

Learn the end-to-end recruitment process from attracting applicants to offering the job, including CV screening, screening calls, and competency-based interviews using the Star format.

Discover who leads recruitment, from recruitment teams or talent acquisition to HR departments in small organizations, and how HR assistants support CV screening while the hiring manager handles interviews.

Learn how recruitment anchors human resource management by securing the right talent to meet organizational goals and objectives, and how strategies attract and retain high-quality employees for long-term success.

Download the zip from resources, read the instructions, review the ten CVs, decide which candidates to invite to the next stage, and take the quiz in the next section.

Navigate the new starter process from sending the offer letter, contract and new starter forms to updating their information, submitting pre-employment background checks, and completing induction.

Explain how a contract request email triggers HR to issue offer letters and contracts, and how it includes new employee details, identity documents, and address proof for pre-employment checks.

Select the correct template from the shared folder to create offer letters and contracts, input job details, and note the background check condition; then email for a body check.

Send a pdf copy of the offer letter and contract with the new starter email, along with payroll, pension benefits, and life assurance forms, signed and returned for electronic filing.

Compare how employment contracts vary across countries, highlighting UK and France, and reference Deloitte's International Law Guide for statutory rights across 64 countries.

Download the zip from the resources folder icon, open the two pdfs (contract request email and offer letter template), and copy content into a document to complete the offer letter.

Download the zip from resources, open the contract template, paste it into a word processing document, then fill it using the contract request email to complete the contracts task.

Learn how pre-employment background checks verify candidate information after a conditional offer, screen out risks, and determine whether employment proceeds or is withdrawn if checks fail.

List documents needed for a pre-employment check. Include proof of identity (passport, driving license, or birth certificate) and proof of address (bank statement, utility bill, or payslip within three months).

Explore how employers conduct identity, address history, right to work, employment history, qualifications, criminal and financial checks, and social media reviews to verify candidates.

Navigate how background checks vary by industry, from basic identity and right-to-work verifications for charity roles to comprehensive pre-employment checks, including criminal records and qualifications, for finance roles.

Learn how pre-employment checks are carried out, including reference requests for employment history and verification via passports and visas, with HR assistants submitting information through client portal to commence checks.

Explore pre-employment check companies and examples such as Experian, Sterling, and Vero. See how these providers illustrate pre-employment checks.

Explore employee inductions, a process that introduces new hires to the company and its culture while delivering essential job-specific training and resources.

Facilitate a transition for new hires through an induction program that welcomes, builds confidence, and equips them with knowledge and tools to thrive in roles, coworkers, best practices.

An HR assistant leads new starter inductions with welcome presentations on history, values, policies, and benefits, including health care and pension, tours facilities, and resolves questions by sharing resources.

Define what constitutes a job change, including changes to title, location, hours, and employment status, and outline the process of letter generation and payroll updates.

Promotion moves a more senior role due to good performance, with changes in title, grade, and salary; secondment, FTC to permanent, and flexible working also adjust title, location, or status.

Complete the practical task by downloading the pdf from the resources folder and following the document's instructions to create job change letters.

Define termination as ending an employee contract, voluntary or involuntary, with country-dependent notice periods and UK minimum of one week for a month of service, plus vacation pay or deductions.

Explore termination types—resignation, dismissal, and redundancy—and their processes: voluntary end with a resignation letter, involuntary dismissal by an advisor, and redundancy documented by an advisor.

HR assists with the exit interview to understand why an employee leaves and to gather feedback on their experience, using questions about culture, resources, and improvement opportunities.

HR assistants respond to reference requests from departing employees to verify information and assess suitability, including performance, attendance, punctuality, and teamwork.

Practice completing a leave letter by downloading the pdf from the resources folder and following the document instructions to create the letter.

Identify what HR queries are and how employee questions relate to HR processes, including payroll, benefits, and HR policy.

Learn how HR queries are received and resolved through email, phone, or a case management system, with examples like ServiceNow, Freshdesk, and Zendesk.

HR assistants resolve queries by using their own knowledge, HR company policy documents, and the company intranet, and escalate complex cases to their manager.

Resolve HR queries with steps on payroll timing, bank details, and new starter forms. Retrieve maternity leave and benefits policies, share intranet links, and correct vacation days in rise.

Understand what family leave is, including paid or unpaid options, duration varies by country and company, and types such as maternity, paternity, and adoption leave.

Understand the family leave process, from submitting a leave request and providing evidence to holding a policy meeting and issuing a confirmation letter. Update procedures adjust leave dates as needed.

Explore maternity, paternity, and adoption leave: maternity supports recovery and newborn care; paternity fosters bonding; adoption leaves apply to adopted children, with resources and an article on maternity leave differences.

Compare family leave and parental leave across countries, noting the US overlap and the UK's distinct 18 weeks unpaid leave up to the child's 18th birthday.

Download the pdf from the resources folder, follow its instructions, and create family leave letters for the task.