
In this lecture we welcome you and explain how the course is structured and what you can expect.
Use an eight-week automated timing checklist to open your bed and breakfast, calculating deadlines for permits, safety plans, and marketing from key date to opening day.
Build meaningful guest connections and craft unique experiences as a bed and breakfast owner. Observe guests' stories, celebrate milestones, and leverage creativity and flexible scheduling to grow a rewarding business.
Choose between a full-time bed and breakfast or a side hustle, keep your day job until your bed and breakfast income supports your lifestyle, and explore half-time innkeeper opportunities.
Examine the financial plan to set your room rates, accounting for full costs, overhead and fixed costs, and sales projections to determine a pricing strategy.
Write the executive summary last as a concise, one-page, standalone trailer of the full business plan, guiding readers and mirroring its structure.
You can download the financial plan here. To get the numbers file (Apple), download and unzip the zip file
Compute your bed and breakfast break-even by linking fixed monthly costs, room rate, and occupancy to the required monthly rooms, then adjust costs or prices to manage cash flow.
Choose a bed and mattress carefully to ensure guests sleep well, focusing on comfort and proper selection for a bed and breakfast stay.
Offer facilities like a jacuzzi, pool, or sauna, and prioritize open, high-speed wifi plus bike rentals to attract guests and boost income.
Use a welcome book in your bed and breakfast to streamline guest arrival by sharing essential information, contact details, photos, and area tips for excursions, shops, and services.
Learn how to present thoughtful gifts and wrapping ideas for a bed and breakfast, enhancing guest experiences.
Explore why etiquette matters to curb rude behavior, preserve social values, and help you stand out in job interviews, dining, and business interactions in a smartphone era.
Master self-confidence through the art of conversation by aligning verbal and nonverbal cues—body language, physiology, and intonation—to shape interactions and outcomes.
Train staff to deliver top service through disciplined routines, grooming checks, and consistent guest welcoming techniques, with a chief hospitality officer guiding line-ups, information handovers, and email etiquette.
An eye for detail lets you spot things quickly to engage guests and improve presentation, turning ordinary moments into memorable bed and breakfast experiences.
Master the art of recovery by listening to words and body language, apologizing with empathy, and offering decisive options that you follow up on to satisfy guests.
Housekeeping combines cleaning with professional administration, budgeting, stock control, accounts, and ceiling amounts, and teaches presenting multiple options to your principal, including laundry, flowers, storage, and cleaning materials.
Congratulate learners on completing the bed and breakfast guide and invite them to share photos of their progress as a bed and breakfast operator while staying in touch.
New in 2021!! FREE social media planner for bnb operators with 150+ ideas to post on social media and over 100 hashtags you can use to increase your following.
Why not earn some extra income by opening a bed and breakfast. In this training we take you step by step through the process of opening your business.
You get 3 courses in 1:
Opening and running your bed and breakfast
Giving great service
Personal development by building self confidence
You get a good view on your financials even before opening your doors and we will tell you in detail what to look for and avoid when you are buying an existing bnb or starting a brand new one.
With our marketing section you will be ready to start promoting your business right from the start, since that is the question we get the most: how do I get started? How will people know that we exist. It is not that hard, there are only bnb’s that know how to do it and bnb’s who don’t know.
Next to on demand videos, you will receive numerous documents to get you started straight away. This course will make sure you do not make the same mistakes others have made in the past.