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How to Write Bug Reports That Don’t Suck
Rating: 4.2 out of 5(16 ratings)
1,192 students

How to Write Bug Reports That Don’t Suck

Learn how to write bug reports that actually get bugs fixed - clear, detailed, and impossible to ignore.
Last updated 7/2025
English
English

What you'll learn

  • Write clear, concise, and actionable bug reports that developers can easily understand.
  • Identify and include essential details like steps to reproduce, expected vs actual results, and environment info.
  • Avoid common mistakes that lead to ignored or misunderstood bug reports.
  • Use structured formats and real-world examples to improve communication between testers and developers.

Course content

1 section6 lectures55m total length
  • Introduction3:32

    Craft clear, reproducible bug reports that connect testers with developers to fix issues efficiently. Outline where, what was expected, and what actually happened, using practical templates.

  • The Anatomy Of a Bug Report4:16

    Explore the anatomy of a bug report, including title, description, steps to reproduce, expected versus actual results, environment info, severity and priority, and useful attachments.

  • Anatomy of a Bug Report
  • Writing Reproduction Steps5:18

    Craft complete, reproducible bug reproduction steps that anyone can follow from a starting point. Use precise, ordered actions with exact labels and setup conditions to ensure consistency and quick fixes.

  • Writing Reproduction Steps
  • Examples & Walkthrough36:25

    Walks you through writing strong bug reports with real-world examples, showing how to document UI issues, reproduction steps, expected vs actual results, screenshots and logs in Excel and Jira.

  • Tips For Bug Reports That Don't Suck3:14

    Learn practical tips to craft clear, reproducible bug reports that accelerate fixes: reproduce the bug, write the title last, attach evidence, avoid assumptions, and keep a calm, professional tone.

  • Better Bug Reports
  • Bonus Lecture2:34

    Learn to write effective bug reports as a clear communication tool with a structured template, including title, description, steps, expected versus actual results, and reproducible steps.

Requirements

  • No prior experience required! This course is designed for absolute beginners in software testing.
  • Basic computer literacy (using a browser, navigating apps)
  • A willingness to learn and think critically
  • An interest in software, QA, or working with development teams
  • That’s it - no coding, no complex tools, and no prior QA knowledge needed.

Description

Writing a bug report sounds simple—until your developer messages back with “I can’t reproduce this,”  or "It works on my machine" or worse, "Another fantom bug" for the third time. If you’ve ever felt the frustration of a bug being ignored, misunderstood, or brushed aside, this course is for you.


In “How to Write Bug Reports That Don’t Suck,” you’ll learn how to craft clear, actionable, and high-quality bug reports that actually help get issues resolved faster. We’ll walk through the essential components of a strong bug report, from titles and reproduction steps to environment details and attachments. You’ll also see real examples of both bad and great bug reports, and learn how to improve your own.


Whether you’re a beginner just starting out in QA or a developer, product manager, or anyone who needs to report bugs effectively, this course will help you write reports that are concise, informative, and respected by developers.


No prior experience is necessary. The goal is to raise the bar for communication between testers and devs—and to save everyone time in the process.


By the end of this course, you’ll be able to write bug reports that make sense, get attention, and lead to faster fixes.

Who this course is for:

  • Junior QA engineers who want to improve their bug reporting skills
  • Aspiring testers preparing for their first QA role or internship
  • Manual testers who struggle with vague or incomplete bug reports
  • Freelancers and solo testers who work without a dedicated QA lead
  • Developers who occasionally report bugs and want to do it effectively