Learn to Write Your Own Asterisk VOIP Dialplans and Queues
- 4 hours on-demand video
- 26 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Write your own configuration files for Asterisk from scratch.
- Customize configuration files for systems like AsteriskNow or FreePBX.
- Fully understand how Asterisk extensions.conf works so you can read and edit it.
- Setup your own call center using Asterisk queues.conf to route calls in an ACD (automated call distribution) format to available agents.
- Configure custom caller ID names to help identify where phone calls are coming from for better handling of phone calls.
- You should have taken the course Asterisk Made Easy or know how to install an Asterisk or AstLinux system.
- Do you want to learn how to read and write your own Asterisk dialplans?
- Have you been trying to build your own Asterisk auto attendant but don't know where to start?
- Do you want to create your own custom recordings for auto attendant greetings?
- Do you want to setup a call center queue with dynamic agents?
- Are you looking to configure ACD (automatic call distribution) for your inbound phone calls?
Learn how to tackle all of these configuration items and more by taking this advanced Asterisk course. During the course you will learn details about how create your own auto attendant and adding different digit options to route calls within your Asterisk phone system.
Go from an Asterisk beginner to an expert and write all your own unique dialplan code. I will show you how to write dialplans and make test phones calls showing you the result of the changes made.
If you want to learn by doing then you need to take this course to learn how to use the different Asterisk applications to create a truly unique dial plan for you or your clients.
To take the course you should have a working Asterisk or AstLinux system so you can go in and write your own dialplan to follow along with the lessons.
- Students should have an installed Asterisk or AstLinux system installed.
- If you do not have any experience with Asterisk I recommend starting with my Udemy beginners course called "Asterisk Made Easy."
Welcome to the course lets talk about how to get the most value out of the course.
If you do not have a working Asterisk system, stop taking this course and head over my other course Asterisk Made Easy. In this lecture we will make copies of the configuration files we will be editing so you have backups of your original files.
In this lecture you will see how to get the auto attendant to route phone calls to different phones within the Asterisk phone system. This includes sending phone calls to a ring group which will ring muiltiple phones at the same time. You will also learn how to create your users voicemail configuration file.
Here you will see how you can set a custom caller ID name with any phone call using the set command. This is a powerful tool to give users the understanding of where that call came from. Then lets try entering an invalid menu option to see what happens. You will learn how to handle these invalid option attempts in a professional manaer.
Provide callers with the option of entering a user directory where a caller can search the directory in order to call a person they do not have an extension number for. This lecture will walk you through all the options you need to configure for this to work.
This is an example of an after hours call handling context which will ring the internal phones. Then send the call out to a users cell phone number and in the event they do not answer the call will be pulled back to be routed into the systems group voice mailbox.
Learn how to write the same dialplan using different forms of syntax. This will be used interchangably during the course.
Let's talk about call centers and how they operate with queues, agents and supervisors.
Do you want to setup your holiday schedule at the beginning of the year so you don't have to worry about making last minute changes? Go ahead and follow this lesson to learn more about configuring your dial plan to adjust its self based on the holiday or some unique schedule your clients uses.
In this lesson I will show you how to configure a PBX to use night mode instead of time of day routing. This is a great solution for clients who are used to legacy PBX's that had a button to turn night mode on at the end of the day. Using Asterisk and dial plans you can allow users to dial in from anywhere to enable the after hours mode.