Udemy
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
Turn what you know into an opportunity and reach millions around the world.
Learn More
Your cart is empty.
Keep shopping
How to write an effective Electronic mail (email)?
Rating: 4.6 out of 5(15 ratings)
307 students

How to write an effective Electronic mail (email)?

Effective email writing etiquettes, Linking words, Writing styles, Job application, Report, Meeting etiquettes
Last updated 11/2023
English
English [Auto],

What you'll learn

  • Improvement in email writing skills
  • Learn effective email etiquette and business writing techniques that will help in achieving target.
  • Team communication improvement
  • Save email writing and responding time
  • Write clear, accurate, precise emails that will help in getting higher response rates from team members
  • Appropriate use of tone and level of formality in email writing to achieve expected impact.
  • Get the knowledge and confidence-boosting needed to master your email writing skills
  • Professional reputation building and career success enhancement through effective email communication
  • Develop new professional relationships through email writing along with improvement in the existing ones

Course content

3 sections29 lectures1h 30m total length
  • Introduction5:14

    Learn to write clear, concise professional emails that improve team communication, gain respect, and save time through practical phrases, scenarios, and downloadable resources.

  • Sentences_Phrases for Beginning of an email2:07

    Explore common email opening phrases, such as 'thank you for your message,' 'I hope you are doing well,' and 'it was great speaking to you'.

  • Phrases for closing an email3:57

    Master closing email phrases that express thanks, future focus, and willingness to help, including 'thank you for your help' and 'I look forward to hearing from you soon'.

  • Email Basics_14:01

    Master email basics by using proper salutations, referencing prior communication, and stating the reason for writing. Communicate information, share news, and attach documents clearly with concise phrases.

  • Email Basics_22:34

    Master email basics by using promising action, offering help, and polished closings. Use phrases like 'I will contact you again' and 'best regards' to convey clarity and courtesy.

  • Writing Styles_(Indirect_polite_diplomatic)3:15

    Explore polite and diplomatic writing styles for requests, permission, offers, and suggestions. Apply methods to soften strong comments using phrases like 'I am afraid' or 'to be honest' with examples.

  • Writing Styles (Example phrases)3:06

    Master indirect yet polite or diplomatic email styles for requests, permission, offering help, and apologies, with references to prior communication and relevant subjects.

  • Special situations4:04

    Learn to craft email messages for special situations, including thanksgiving, good luck, congratulations, best wishes, and compassionate responses, with ready-to-use phrases for polite communication.

  • Negotiating a project_13:42

    Learn practical phrases for negotiating a project, including asking for information, making requests, highlighting your main point, seeking suggestions, and offering a concrete suggestion.

  • Negotiating a project_23:15

    Learn practical negotiating phrases for project deals, including budget constraints, offering added value such as free servicing, agreeing to terms, and outlining next steps for closing.

  • Checking_Understanding3:12

    Check understanding in emails by requesting clarifications, addressing attachment issues, and clarifying points with precise, actionable language.

  • Meetings Arrangements3:24

    Draft emails to arrange meetings by stating the reason, suggesting times and places, confirming details, and handling changes and proper closings.

  • Invitations2:39

    Learn to craft invitations for activities or meetings, request attendance, and politely accept or refuse, with practical email phrases for preparation, reference files, and electronic data.

  • Request for information (Customer)_12:41

    Learn to request information from suppliers by stating how you found their contact, the reason for writing, whether you request general or specific product details, and a polite closing.

  • Giving information (Supplier)_22:36

    Learn how suppliers structure information in emails by opening with thanks, presenting discounts and payment terms, dispatch and contract details, attaching catalogs, and inviting further inquiries.

  • Making/Confirming an order2:08

    Learn to write emails for placing and confirming orders, including thanking the recipient, accepting quotations, attaching order forms and bank details, and tracking shipments.

  • Complaining (Customer)3:21

    Learn to draft a complaint email about a product or service, include order details, describe defects or issues, request a replacement or refund, and set a clear deadline.

  • Apologizing (supplier)3:11

    Learn to craft supplier apologies to customers for defective products or services, including opening, expressing concern, offering replacements or discounts, and closing with assurances.

  • Asking for advice1:41

    Learn to write an e-mail asking for advice from an expert, including opening lines about audit preparation and data search, with polite closing requests to reply.

  • Giving advice2:01

    Learn to craft an email with advice, open empathetically, and point to authentic data from PubMed, Science Direct, or Web of Science for audit or presentation needs.

  • Suggestions2:17

    Learn to craft, accept, and reject suggestions in professional emails with practical phrases for conferences, seminars, and idea proposals.

  • Job Application3:37

    Greet the recipient, reference the advertisement, and state your reason for applying. Highlight your background and experience, align with the job description, mention the attached cv, and close politely.

  • Report structure4:07

    Master how to craft an email report with background, findings, sign posts, recommendations, and closing remarks for pharmaceutical drug analysis, including introduction, methods used in the study, and result discussion.

  • Linking words_14:35

    Discover how to use linking words in email writing, including sequencing (firstly, secondly), contrast (however, nevertheless), additions (moreover, in addition), alternatives (either... or, alternatively), and examples (for instance).

  • Linking words_26:15

    Master commonly used linking words to express reality, emphasis, consequence, and relevance in email writing, with examples like in fact, obviously, as a result, and regarding.

Requirements

  • Strong desire to improve email writing and business communication
  • No prior experience/special tools required
  • Basic level of English
  • Good quality Internet connection
  • Desktop/Laptop/Smartphone

Description

An email has become a vital part of business communication and unfortunately few professionals have ever received training for email writing and related etiquettes.

If you find email writing challenging and spending too much time writing and responding to it every day at work, well, in that case, this is the best course for you.

This course is designed in an easily digestible format and going to take you through step by step approach to effective professional business email writing.

This course covers more than 20 informative videos that will help you to learn how to get the most out of your professional writing by writing simple, accurate, and precise emails.

This course includes examples of different phrases/sentences used in the beginning and closing of an email along with different situations such as Negotiating a project, Meeting arrangements, Inviting someone, Requesting and giving information, Making/Confirming an order, Complaints and apologies, Asking and giving advice, Job application and discussing reports through emails. This course also covers some commonly used Linking words, different writing styles, special situations, email basics, and many more...

Last but not the least, this course also contains a bonus course entitled "Meeting etiquettes" which will help you to shape your career in which the points that must be taken into consideration while attending/conducting meetings are covered.

I believe "Learning is a continuous and lifetime process". Upon completion of this course, you will be a whole different professional with improved email communication which will help you to garner more respect from your team members, managers, clients, or anyone with whom you are communicating through email.

Who this course is for:

  • This course is for employees in organizations, and entrepreneurs who frequently communicate with their team members via email
  • Anyone who wants to become an effective email communicator and influencer