How to Smartoutsource Your Virtual Assistant
What you'll learn
- by the end of this course you should be able to find, interview and outsource your virtual assistant in the Philippines
- take advantage of global outsourcing for your business
- have a better understanding of the Philippine culture and work ethic
- outsource repetitive and time consuming tasks so you can free up your productivity time
Requirements
- internet
- global mindset
Description
The Global Business Outsource Processing industry is experiencing tremendous growth. Due to global economic conditions, many companies have chosen to outsource tasks and operations to remain competitive in the global marketplace. For some startup individual entrepreneurs it is still a new challenge- outsourcing overseas. In this course we shall focus on how to smartoutsource your virtual assistant from the Philippines.
Why the Philippines? The Philippines has become a top outsourcing destination by hundreds of global companies for virtual assistants for many good reasons such as: low labor hourly rates, english proficient workforce with neutral accent, western culture affinitity and the filipino people's dedication to work , flexibility to adapt to other cultures and work conditions- all combine to ideals of a great team collaborator.
The following were the top 10 Philippine global business outsourcing companies in 2010 that earned millions in dollar revenues : Accenture, Convergys, Teletech Customer Care, JP MOrgan Chase Bank, Stream International Global Services, Aegis People Support, Sykes Asia, Sitel ,Telephilippines, Telus . Also in 2011 , the Philippine BPO industry earned 11 billion US dollars.
If you are a startup entrepreneur you too can take advantage of the same opportunities these big companies have chosen through outsourcing .
Here are the main course topics we shall be covering to help you.
1.What is outsourcing? what is offshoring?
2. What is a virtual assistant?
3.The five reasons why you should outsource ?
4. The Factors and events that led to global outsourcing
5. Rise of Philippine business outsource processing - number one in voice , number two in non-voice- a 25 US billion dollar industry in the Philippines by 2016
6. Types of virtual assistants you can hire
7. Where and how to find your virtual assistants fast in the Philippines
8. Guide to interviewing and training your Philippine virtual assistant
9. Do you choose a company, agency or hire direct?
Who this course is for:
- startup entrepreneurs who need to delegate tasks and find a team to work their projects
- individuals who value team collaboration and respect the talents of global team members who are culturally diverse
- people who have a win-win attitude and a clear program for newly hired virtual assistants
- people who have an understanding of globalization effects on the workplace and willing to explore new ways of collaboration
- for very busy people who want to outsource repetitive tasks or tasks that need more expertise
Instructor
Ms. Arianne Symmes is a digital media publisher and cloud apps engineer. She holds a BS Civil Engineering degree from the University of the Philippines and a Master's Degree in Engineering from California State University, Northridge. Her professional career has spanned the construction, real estate marketing and and technology industries. Ms. Symmes has assumed top positions in marketing, engineering design, project management and technology training roles in top notch projects. She is a hybrid of Asian heritage and American business management practice . A proponent of Philippine BPO outsourcing and automation, presently working on digital apps using artificial intelligence, lead generation, video email and sms texting software solutions.