How To Reduce Employee Turnover
- 1 hour on-demand video
- 10 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- How to reduce employee turnover for owners and managers
In this 10 lecture course, you will learn the vital steps to reducing turnover and keeping retention at an all-time high in your organization or company. I will cover:
1) How To Hire Better
2) Why Spend Money On Training
3) How to Use Rewards and To Recognize
4) How To Create The Perfect Culture
5) Why Scheduling Matters
6) How To Structure Benefits
7) The Importance Of Systems
8) Why Knowing Your Staff Matters
9) The Importance of Empowering Your Staff
10) The Importance of Authenticity
- Owners and managers of retail businesses
Hello, my name is Rick Monsipapa and I will be your course trainer for "How To Reduce Employee Turnover". This course is for Owners, General Managers, and managers in any retail environment. In this short video I wanted to introduce myself, explain my expertise and set the stage for the lectures that follow.
Session #2 Spend Money On Training
1) Roll out the red carpet for new hires
2) Have a detailed onboarding process.
3) In the first 40 hours they need to see you in action.
4) Consider having the first week of the month as a new team member onboarding week.
5) Outfit your new teammate properly with new clothes and not old turned in clothes from a previous hire
Session #3 Rewards & Recognition
1) Knowing your staff and what is important to them is key!
2) Have some FUN!
3) Let key staffers have input on your hiring process
4) Let staff members have input on the new menu.
5) Have Celebrations.
6) The most valuable part of reward & recognition is that you do it consistently!
Session #4 – Creating The Perfect Culture
1) It is up to you the leader of your company to set the culture.
2) Can you describe your culture definitively or does it vary from month to month?
3) What is Zero tolerance mean at your company?
4) Culture should be talked about from the interview, onboarding, and ongoing from staff meetings to casual conversations.
5) You need to live and breath your culture as an owner and GM daily.
6) Show your staff that you care about them and that you care deeply about the type of company you are growing
7) Buy lots of giveaways.
8) Bring in, industry experts.