How To Reduce Employee Turnover
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How To Reduce Employee Turnover

10 Essential Steps To Reducing Turnover in Any Environment, Especially A Retail Environment
0.0 (0 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
5 students enrolled
Last updated 11/2019
English
English [Auto-generated]
Current price: $34.99 Original price: $49.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 1 hour on-demand video
  • 10 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • How to reduce employee turnover for owners and managers
Requirements
  • no
Description

In this 10 lecture course, you will learn the vital steps to reducing turnover and keeping retention at an all-time high in your organization or company.  I will cover: 

1)  How To Hire Better

2)  Why Spend Money On Training

3)  How to Use Rewards and To Recognize

4)  How To Create The Perfect Culture

5)  Why Scheduling Matters

6)  How To Structure Benefits

7)  The Importance Of Systems

8)  Why Knowing Your Staff Matters

9)  The Importance of Empowering Your Staff

10)  The Importance of Authenticity

Who this course is for:
  • Owners and managers of retail businesses
Course content
Expand all 12 lectures 46:42
+ Introduction
2 lectures 05:12

Hello, my name is Rick Monsipapa and I will be your course trainer for "How To Reduce Employee Turnover".  This course is for Owners, General Managers, and managers in any retail environment.  In this short video I wanted to introduce myself, explain my expertise and set the stage for the lectures that follow.

Preview 00:41

In this lecture, Rick covers HOW TO HIRE BETTER.   

  1. Have the motto:  Hire slow and fire fast.

  2. Be clear with expectations. 

  3. Are you currently doing TRIAL hires? 

  4. Pay current staff for referrals. 

  5. Are you calling all of their references?

  6. Check their social media posts.

Preview 04:31
+ Why It Is Important To Spend Money On Training
1 lecture 04:08

Session #2 Spend Money On Training


1) Roll out the red carpet for new hires

2) Have a detailed onboarding process.

3) In the first 40 hours they need to see you in action.

4) Consider having the first week of the month as a new team member onboarding week.

5) Outfit your new teammate properly with new clothes and not old turned in clothes from a previous hire

Preview 04:08
+ Session #3 - The Importance of Rewards & Recognition
1 lecture 04:43

Session #3 Rewards & Recognition


1) Knowing your staff and what is important to them is key!

2) Have some FUN!

3) Let key staffers have input on your hiring process

4) Let staff members have input on the new menu.

5) Have Celebrations.

6) The most valuable part of reward & recognition is that you do it consistently!

Preview 04:43
+ Session #4 - How To Create the Perfect Culture
1 lecture 04:09

Session #4 – Creating The Perfect Culture


1) It is up to you the leader of your company to set the culture.

2) Can you describe your culture definitively or does it vary from month to month? 

3) What is Zero tolerance mean at your company?

4) Culture should be talked about from the interview, onboarding, and ongoing from staff meetings to casual conversations.

5) You need to live and breath your culture as an owner and GM daily.

6) Show your staff that you care about them and that you care deeply about the type of company you are growing

7) Buy lots of giveaways.

8) Bring in, industry experts.

Session #4 - How To Create The Perfect Culture
04:09
+ Session #5 - Why Scheduling Matters
1 lecture 04:47
Session #5 - Why Scheduling Matters
04:47
+ Session #6 - Do Benefits Matter?
1 lecture 04:55

In this lecture, you will learn why benefits matter and how adding some benefits that you haven't thought of in the past can significantly improve retention. 

Session #6 - Do Benefits Matter?
04:55
+ Session #7 - How To Incorporate Systems
1 lecture 04:24

In this lecture, you will learn why systems are important and how to incorporate them everywhere from a "Hiring checklist" to an "Opening Checklist"  to "How to clean a restroom".

Session #7 - How To Incorporate Systems
04:24
+ Session #8 - The Importance of Knowing The Goals & Dreams of Your Staff
1 lecture 04:30

In this lecture, you will learn the importance of getting to know your staff and what drives them and motivates them. 

Session #8 - The Importance of Knowing The Goals & Dreams of Your Staff
04:30
+ Session #9 - How To Empower Your Staff
1 lecture 05:04

In this lecture, you will learn why it is important to empower your staff, but more importantly, you will be given ideas of some ideas that you can implement immediately. 

Session #9 - How To Empower Your Staff
05:04