
Negotiating is a skill well worth mastering - by putting some simple techniques into practice you could save thousands as well a a lot off time. Negotiating from a sales point of view or from a purchasing point of view can be quite different. Purchasing Negotiation is specific, unique and can deliver fantastic results when handled properly, and this course will show you how.
All over the world, for any sector, in the past 30 years the Purchasing/Procurement function has grown tremendously within companies as there have been an increase pressure on time to market and demands by customers. Indeed, whether you are an employee or you have your own business the cost management has demonstrated it could make or break businesses and careers.
Take this Purchasing Negotiation course today and you'll learn how to master it, giving yourself a considerably better chance of personal and financial success. I save millions in deals using some tips & tools that I shall develop further. This can transform you completely !
Daniel RIBEIRO is a supply chain professional Msc CIPS certified with more than 15 years of track proven record. With initially diploma and experience in sales ,marketing, negotiation he turned to purchasing in 2005, with obtaining the most prestigious purchasing master worldwide at Kedge Business School (https://student.kedge.edu/programmes/mai-international-purchasing-innovation-management). Source (https://www.best-masters.com/ranking-master-purchasing.html). He never left the purchasing ever since and worked across different continents, countries and major companies. With an extensive experience involving a wide range or material or services purchased, he has hired and trained supply chain professional to the highest standards. He has decided to share his knowledge to the outside world as he developed strong expediting skills and have applied in very challenging environments during his career. This course is guaranteed to keep you engaged , and teach you life-changing skills for work in your company or for your own business.
He covers everything you need to know about Purchasing Negotiation, from knowing which strategy to apply based on each scenario or type of request, as well as how to actually handle immediately such request. He will gives practical tools you can use right away to get better results for you and for the P&L of your company.
He will be always communicating with you even after the course is purchase to answer any query you may face on your daily work and ensure you have full support and comprehension work your money.
The course overview includes:
Before the Negotiation: The must do
The Purchasing Negotiation Strategy Steps
The Negotiation Steps
Why you should negotiate Contract Legal Terms & Conditions
The Purchasing Negotiation 10 TIPS
And lots, lots more!
Who this course is for:
Those looking to Saving Millions corporate purchases, their business or for themselves personally!
People wanting to improve their Negotiation skills
Both beginners and experts - this course has lots of little known techniques included
Purchasing & Contracts professionals
Anyone wanting to be richer in their personal and professional life
Whether you are a purchasing / procurement professional, or you own a business, i will show you in this course that you can truly impact your P&L much more if you focus on your costs and through successful negotiations.
This is Indeed the case in businesses where the procurement /contracts represents in value a substantial part of the cost.
Please refer to below QUIZZ to get yourself familiarized with this concept.
=> You will be able to achieve your targets and impact your stakeholders if you implement the steps towards achieving a successful negotiation.
=> It is applicable to any sector, country, B to B, or B to C, and this has helped me not only professionally but even personally beyond expectations.
=> Usually within 1 to 3 negotiations depending on the base value the ROI is already achieved and lessons will be used for life, hence join me quickly and let' s start!
Lead the meeting, Show confidence and Control, those are the keys for a successful negotiation!
Make sure you use proper tone and have a good posture
First impressions are last impressions.
First impressions are lasting . Once a first impression is made, if it's less than great,
unfortunately it takes a long time to change it. Experts say it takes between five and 15 seconds
for someone to form a first impression about a person
We have seen that confidence is key to ensure a positive outcome of your negotiation. If you do not either impress or gain respect from the supplier by how you look first, then this will inevitably impact your negotiation. Being dressed with a business attire is a must that shall not be disregarded.
Furthermore this will impact your internal customers and hirer management. I have seen purchasing professionals dressed without the respect of the function, and it did look bad. A top management will never consider you for a head of a team position, or key position in this condition for sure.
Kindly see below standard business attires for Ladies & Gentlemen:
LADIES
A well-cut skirt suit or pantsuit in modest and neutral colors, like black, brown, navy, or gray
White button-ups with a collar
Closed-toe heels in a neutral color like black, gray, taupe, or brown; do not expose your toes (e.g., sandals)
Tights, particularly in a dark color
Conservative earrings – go with diamond studs instead of large hoop earrings
For skirts, make sure they are no more than two finger widths above your knees
Make sure to be well groomed with hair well brushed, and avoid flashy make ups.
GENTLEMEN
A tailored 1-, 2-, or 3-button suit that is in a neutral and solid colors such as black, navy, or gray – no colorful suits
Ties and other accessories that are conservative in style and color; stay away from novelty ties like cartoon characters or patterns for sports teams
Please make sure the tie length does not go beyond the belt. Also shall not be too short
White, collared button-up shirts; no tee shirts
Closed-toe oxfords in black or brown; do not wear loafers, snickers. Shoes are extremely import for a first look
Make sure to be well groomed, hair proper and beard either fully shaved or with style. You need to look fresh
It is in most of the company policies that commercial matters are to be handled only for purchasing/procurement people. This is for an obvious reason of segregation of duties and to avoid risks of fraud. I have seen end users who directly discussed with suppliers without knowledge of the purchasing team, getting fired for corruption cases and bribes. It is very dangerous this function is very sensitive, that is why you must be firm, apply the company policy and do not let anyone but yourself handle the commercial matters.
Secondly, that will show confidence to the supplier, and he will not try to obtain some favors or influence the outcome of the negotiation if you are very clear from the beginning. With full negotiation power, under your control, you will achieve amazing results. The moment somebody else in your company (colleagues, top management ) agrees with the supplier something, you can be sure that the supplier attitude will change completely and you will have 0 margin to maneuver.
Always make your final negotiation and use you best negotiation cards at the end only, once you are 100% sure of the data you have and have done a full assessment of the market, need, supplier etc.
This is specially true for high value purchase and depending on the time you have you shall make a market survey .
A market survey is essential for you to decide how are you going to negotiate next and to adapt the proper negotiation strategy later, and avoid a backlash.
Please refer to separate class related to procurement & contracting strategy
General Terms & Conditions are the standard set of conditions that rule the transaction between a buyer and a seller. As opposed to conditions of sales from the seller, the GTCs are written to protect the buyer Company interests, hence GTC must be enforced and must be attached to the order.
It may not make you save money immediately but for sure later on, this will save you millions in potential claims from supplier, in case your GTC is not applicable to the order and if he refers to his terms of sale.. It will also save you a lot of time, so ensure to have supplier agreeing to your GTC. If he has some comments, you shall have comments vetted by your Legal department and revised GTC to a version agreeable by both parties.
Note: Sometimes if you discuss some specific terms , and they deviation from your GTC, they are then included as Specific Terms & Conditions which supersede the GTCs.
First Objective: You ensure to have an apple to apple comparison
Without this step, you may engage yourself into a negotiation with a misguided view and goal.
You need to make a clear and detailed analysis of the costing so that you know exactly what each supplier quoted for and what each supplier excluded or quoted differently.
Below are the key points to align:
1) Currency
This is the most basic mistake you cannot afford to make.
Please ensure to ready carefully the supplier quotation, and if it not clear, request him for a clarification to identify what is the currency quoted.
If 1 supplier used a different currency, ask him to revise his offer, or make the conversion but obtain his concurrence on the same to avoid dispute.
If all suppliers have different currencies, I would suggest to use USD as standard currency to make your evaluation.
2) Unit of Measurement (UOM)
Note : Somme suppliers may quote using different UOM forcing you to necessary realign the offers.
For example one supplier quote by KG and another one by bag of 25 KG
Another example would be a supplier quoting for cable in drums of 500 Mtrs only whereas other quote by meter.
3) Minimum Order quantity
Some suppliers will tell you that they have a minimum order quantity beyond which they will not accept any order.
=> You need then to align all offers and consider this information on your tabulation. You cannot consider lesser quantity and hence total cost for that supplier.
4) Packaging
Make sure the packaging quoted is acceptable by your end user or else, ask supplier to revise it and inform you of any cost impact . This could be a critical evaluation point in some cases, for example if you purchase chemicals for which your plant can only accept some specific type of packaging and would refuse drums delivery.
5) Documentation
Depending on the type of purchase, in some cases documentation can have a cost not negligible, hence you need to consider when you evaluate the offers on an apple to apple comparison basis.
6) Warranty
The cost of your material/service can be very much impacted by the duration/type of warranty you are requiring.
Hence you need to know first what you need and ask suppliers to resubmit if it is either over considered and if the warranty proposed did not meet your requirement
7) Incoterm & Delivery cost
You shall immediately capture if delivery costs are included or excluded.
It could be shipping costs, as well as insurance costs and other associated charges.
For easy use, request your suppliers to quote on a same basis using same INCOTERM
There are a set of 11 internationally recognized rules which define the responsibilities of sellers and buyers. Incoterms specifies who is responsible for paying for and managing the shipment, insurance, documentation, customs clearance, and other logistical activities.
Below the table of Incoterm for your reference and use:
If one bidder quoted EXW (cost at the factory) and all other DAP (cost delivered to you), make sure to ask the bidder to revise the offer and you may get surprised depending on the location, urgency, weight and volume .
For further detail on shipping strategy specially after order is place, please check out my other course about EXPEDITING.
8) The Price & Price validity
Here also, don t be misguided be initial prices received.
Read carefully the conditions associated and if an offer is not for a fixed price , you need to clarify and request or a revision.
You always must seek to enforce a FIRM & FIXED price.
Similarly if an offer is having a very short pricing validity that may expire prior you finalize the negotiation, ensure to request for extension of validity to avoid a major hiccup on the process and having all efforts going down the drain.
Then only once you have that knowledge, you can with confidence know who is the lowest bidder, the second lowest etc. You can decide how you will want to approach next move.
Second Objective: You will ensure that all offers are technically approved
By doing so , you mark your next step easier, so that the negotiation can then focus exclusively on commercial matters.
It is very important , so that you keep the flow and sequence under control and do not reach a situation where just before shaking hands, there is a set back with a technical point left open.
The preparation of your negotiation meeting requires you to ensure there is no stone unturned that would ruin all your efforts. The compliance to the tender/RFQ requirement and end user need is the most critical part and hence to be considered accordingly.
The end user needs to give clear and detailed evaluation that nobody, no auditor would question.
The evaluation must be purely technically and have no commercial information on it
The evaluation must be preferably approved by the end user manager to ensure compliance and limit risks of frauds.
Any reason for rejection must be written and you shall review it
.In case of irrelevance or no valid case, you must discuss it with end user and with supplier.
Always take any technical point to supplier to check if they can comply and revise their offer, so that you would realign it and have it now considered as technically acceptable. That would give you a better power of negotiation to have more offers acceptable to consider in case your have an issue negotiating with one bidder.
Samples of Commercial Bid Tabulations & Alignment process:
We have seen above the need to assess each offer, align them as per your requirement to come to an apple to apple comparison.
To do that I use an excel based tool that I call Commercial Bid Tabulation (CBT), that some other call bid evaluation.
1) CBT rev o draft
I therefore recommend that you do a first draft of the CBT when you get the first round of the commercial offers from the bidders.
Advantage: You shall identify any gap for any offer, then this will drive your commercial query & negotiation content
Sample CBT REV 0 draft Price comparison-CBT REV 0.xlsx
2) Commercial Query form
Once you have made the first evaluation, you shall capture each highlighted gap or issue into a list that will be used for your negotiation.
You can then either discuss it on the phone, face to face or by email.
In case negotiation is done on face to face, have it recorded and signed off by both parties using a minutes of meeting form.
Sample of MOM -Minutes of Meeting- 04-03-19 sample.doc
In case of email exchanges, we recommend to have a written official record , and the best way is to use a commercial query form.
I have been using it across different companies and this has given me a competitive edge to avoid dispute with suppliers and secure commercially any agreement.
It will also look more professional and will give you confidence to obtain objectives desired and savings.
Such form can be signed & stamped and be attached to the future order, or referred to.
The aim is that the commercial query form covers ALL aspects you wish to negotiate, all key points that will give you satisfaction if confirmed by supplier.
It includes but is not limited to :
>Scope of Work Compliance (inclusions/Exclusions)
>Capabilities
>Lead Time
>Price Value
>Price Inclusion/ exclusion
>Price Variation (if any)
>Liquidated Damages (for example per day of delay)
>Compliance to T&C of your company
>Payment Terms
>Financial strength
Others
The response from supplier on the commercial query form shall be attached to future order or contract and become a contractual document.
TIP:
If the supplier does not respond clearly confirming the points required or giving an answer to your satisfaction, you need to reply and add a column with your response sending a rev 1 of your commercial query form . Many rounds possible till agreement is found, responses deemed acceptable.
3) CBT Rev 1 final (reflecting the realignment of offers)
The revised CBT is to be issued once you have finalized the rounds of negotiations/clarifications as well as alignment of offers. It shall incorporate any added cost , revised price, condition, lead time and optional offer.
It must be exhaustive , highlight clearly any major issue, exclusion, and recommend the selected bidder providing the reasons for award recommendation. (technical acceptance, quality, lead time, price etc)
As part of the negotiation objective you should have ensured that any major issue pointed out at the early stage of the process has now been closed with the supplier you wish to award following the negotiation/alignment process.
The document shall be self explanatory and main document for awarding decision as well as management/audit review.
I insist into discussing the contract or order acknowledgment , since whatever you have discussed, negotiated, agreed, implemented on the contract in the order to secure all risks, would mean absolutely nothing if the supplier does not duly acknowledge it.
Hence it of the outmost importance , that you seek receiving the signed and stamp contract/order in all pages accordingly
Note: You must have noticed, it is only once you reject a deal, walk away for real or not, that you get the best offers. Stay strong and don t show a weakness in front of your supplier
Negotiating is a skill well worth mastering - by putting some simple techniques into practice you could save thousands as well a a lot off time. Negotiating from a sales point of view or from a purchasing point of view can be quite different. Purchasing Negotiation is specific, unique and can deliver fantastic results when handled properly, and this course will show you how.
All over the world, for any sector, in the past 30 years the Purchasing/Procurement function has grown tremendously within companies as there have been an increase pressure on time to market and demands by customers. Indeed, whether you are an employee or you have your own business the cost management has demonstrated it could make or break businesses and careers.
Take this Purchasing Negotiation course today and you'll learn how to master it, giving yourself a considerably better chance of personal and financial success. I saved millions of dollars in my career using some of the tips & tools that I will develop further. This can transform you completely !
Daniel RIBEIRO is a supply chain professional Msc CIPS certified with more than 15 years of track proven record. With initially diploma and experience in sales ,marketing, negotiation he turned to purchasing in 2005, with obtaining the most prestigious purchasing master worldwide at Kedge Business School . He never left the purchasing ever since and worked across different continents, countries and major companies. He has decided to share his knowledge to the outside world as he developed strong purchasing & negotiating skills and have applied in very challenging environments during his career. This course is guaranteed to keep you engaged , and teach you life-changing skills for work in your company or for your own business.
He covers everything you need to know about Purchasing Negotiation, from knowing which strategy to apply based on each scenario or type of request, as well as how to actually handle immediately such request. He will gives practical tools you can use right away to get better results for you and for the P&L of your company.
He will be always communicating with you even after the course is purchase to answer any query you may face on your daily work and ensure you have full support and comprehension work your money.
The course overview includes:
Why negotiate? P&L impact
Before the Negotiation
The must dos
The preparation
The payment strategy
Risk mitigation for the price variance
The analysis of market
The Commercial Bid Tabulation
Total Cost of Ownership
The Awarding Process
The Purchasing Negotiation Strategy & Scenarios
The Negotiation Steps
Contract T&C Negotiation, Risks mitigation
Key contractual clauses to negotiate
The Purchasing Negotiation 10 TIPS
And lots, lots more!
Who this course is for:
Those looking to Saving Millions corporate purchases, their business or for themselves personally!
People who are afraid of contracts and want to learn where to look
People wanting to improve their Negotiation skills
Both beginners and experts - this course has lots of little known techniques included
Anyone wanting to be richer in their personal and professional life