A New Managers Guide to Inheriting a Team with Confidence

Trust is the currency of leadership without it, even the best strategies fall flat. In this session, you’ll use a Trust Triangle Self-Assessment to rate yourself on authenticity, logic, and empathy, the three pillars that determine how your team experiences you. You’ll identify your strongest trust-building habit, pinpoint where you need to grow, and commit to one simple change you can make immediately. Then, you’ll craft a short, powerful statement to open your first team meeting, signaling that you’re here to listen, learn, and earn trust not to control.

High-performing teams don’t just happen, they’re built on clear, shared agreements about how they work together. In this session, you’ll guide your team through creating a Team Agreement that outlines your core values, communication norms, meeting expectations, feedback practices, conflict resolution steps, and 30–60–90 day goals. You’ll learn how to facilitate open, productive conversations that give everyone a voice in shaping the team’s culture, while also setting the structure needed for accountability and alignment.

You’ll also complete a Follow-Up Reflection to identify which sections matter most to your team, where you anticipate challenges, and how you’ll actively involve your team in living these agreements day to day. By the end, you’ll have a practical, co-created roadmap that keeps your team connected, aligned, and focused on what matters most.

Great managers don’t coach every employee the same way, they tailor their approach to each person’s strengths, motivators, and needs. In this session, you’ll learn how to use the Team Coaching Diagnostic to identify your team members’ personality archetypes (Loyalist, Skeptic, Coaster, Star) and match them with the right coaching style. You’ll track observable behaviors, uncover motivation clues, and decide on next steps for each direct report.

You’ll then select one employee to put your insights into action by scheduling a coaching conversation using the provided starter script. This ensures you’re not just collecting data, but actually building stronger, more personalized relationships that boost engagement and performance.

Your first 90 days set the tone for your entire leadership tenure. This session walks you through a three-phase plan to observe, align, and deliver without burning out yourself or your team. You’ll learn how to break your transition into focused 30-day sprints building trust and gathering insights, rolling out aligned changes, and cementing results that inspire long-term momentum.

Using the provided template, you’ll map your top priorities, communication strategies, and key milestones for each phase. You’ll also reflect on lessons learned, shifts in perspective, and where to focus next. By the end, you’ll have a clear, balanced action plan that keeps you moving at the right pace while earning buy-in from both your team and leadership.

Your first 90 days as a leader are your opportunity to build credibility, earn trust, and set the foundation for long-term success. In this session, you’ll work through a structured three-phase plan — Observe, Align, Deliver to balance learning with action. You’ll define your top priorities, communication strategies, and key milestones for each 30-day period, ensuring you drive results without overwhelming yourself or your team.

Using the provided template, you’ll map out:

• First 30 Days: Listening, assessing team dynamics, and identifying quick wins

• Next 30 Days: Rolling out aligned changes, improving processes, and setting clear expectations

• Final 30 Days: Celebrating wins, solidifying trust, and empowering future leaders

You’ll also complete a reflection to capture key lessons learned, shifts in perspective, and your focus for the next quarter. By the end, you’ll have a clear, personalized roadmap to guide your leadership journey and keep you aligned with both your team and leadership.