Effective Delegation Through Commitment Conversations
What you'll learn
- How to get things done effectively through other people.
- Why a YES can actually become an obstacle to doing things right, and what to do about it.
- How to achieve a successful commitment with someone from another culture.
- Why committing only to what you know can be done is key, and how to do it!
- Leaders, managers and supervisors that want to learn how to delegate effectively.
- Aspiring managers that want to get promoted and lead a team effectively.
- Anyone that works with other people and wants to improve how tasks are delegated.
Improve how things get done when the work requires you to coordinate with with other people, and drive true accountability.
Expectations should be clear up front, so the other person knows what they are committing to, and how they are going to accomplish the task.
Sam shows you how:
Step by step - how to clarify expectations up front, before a commitment is made so you can avoid getting frustrated.
You'll not only learn the basics of who is going to do what by when, but also using a few key elements most people skip over- that cause problems later.
How to avoid people's excuses from the beginning.
How to get the other person to explain HOW they are going to do the task.
How to hold someone accountable when a commitment is not met.
Stop setting yourself (and others) up for failure. Use the content of this course next time you have to interact with someone to get a task done.
Sam includes tips from real life situations, cultural behaviors and how these conversations fit into a continuous improvement culture.
A real life role play is included at the end of the course to help you see this valuable process in action!
The total running time is approximately 45 minutes.
Let's start getting things done right, the first time.
Who this course is for:
- Anyone that works with other people.
- Managers and supervisors.
Sam is the CEO of Xpress Lingo Solutions, dedicated to helping organizations and their leaders align their teams to meet or exceed strategic goals. He does this by introducing effective daily work practices that help tie execution with results, in projects, operations and supply chains.
He is an expert at visualizing the cause and effect relationship between culture and strategy.
Sam is an author, team facilitator and international speaker, whose expertise is focused on the problems organizations and their leaders are experiencing in the increasing complexity of the 21st century. In his most recent corporate role, Sam was the GM of an industrial operation in England and prior to that the VP and General Manager of a German automotive supplier.
Sam has spoken to over 5,000 people across the US, Mexico and Germany and has presented at the Kaizen Institute Congress, BMW Supplier Conference and the World Congress of the American Society for Quality (ASQ).
To help get his message out, Sam has published: Walking the Invisible Gemba, Lean Communication, Global Lean and Lean Potion #9- Communication, the next lean frontier.
Sam has several courses on Linkedin Learning on virtual and global team communication and often shares his expertise through his posts.
Sam holds a BSci in Industrial Engineering and an Executive MA in Finance.