How to Identify and Combat Spam and Phishing Emails

Name: How to Identify and Combat Spam and Phishing Emails
Rating: 4.5 (5543 reviews)

Email security against spam and phishing emails - Cybersecurity for normal people

Created byRoy Davis

Last updated 12/2022

English

What you'll learn

How email safety ties in with an overall cybersecurity strategy.
Understand areas to help determine email sender trust.
Identify red flags in emails.
Evaluate methods for cutting down email scams and lowering account exposure.
Understand strategies and tools to keep scammers at arm's length.
What to do if you fall victim to an email scam.

Course content

4 sections • 19 lectures • 35m total length

Introduction1:52
Overview of the course and a warm welcome.
Email Remains Number 11:40
Why businesses and criminals prefer to use email. Email remains the number 1 business communication tool despite technological advances. Criminals have adopted email as their number 1 tool as well.
How Scammers Get Your Email Address2:39
Scammers can get your email address pretty easily. In this lecture, we’ll review the common ways they obtain your email address and test if it’s active.
Quick Wins Against Bad Emails2:52
Quick wins on how to decrease the chance of getting attacked through email. The basics work. The goal is to take the standard email safety tips and help put them into perspective on how they apply to real-world emails.
State of Email Security1:56
What is being done to secure email and how it involves you. There are defenses but you are still a large part of security.

Balancing Skepticism and Trust1:01
An explanation of the many different levels of trust an email uses and how criminals exploit one of them. The trust areas include name, organization, body, and attachments.
Areas That Help You Determine Sender Trust2:20
Methods provided to help determine the validity of the sender. Clues to look for: external sender tag, reporting buttons, link protection, and end-user quarantine.
Sender Trust Review
Red Flags to Look For1:21
How to identify the red flags of a bad email. If you have doubts, trust your gut!
Red Flag Review
Bulk Email Is Not Spam1:46
Why bulk email (marketing emails) are not spam and what to do about them. If it is a newsletter you signed up for or autosigned up based on a transaction, you can safely unsubscribe to them.

Find Out If Your Email Is Part of a Breach1:08
Learn how to check if your email has been leaked in a breach. It's important to get a better understanding if you are just getting random emails or if you are part of a pool getting targeted emails.
Use a Password Manager2:06
Why a password manager is important for security. A password manager can be used to create harder to guess and crack passwords and provide a signal that a website isn't what it says it is.
Consider Using Email Aliases or Modifiers2:23
How email aliases or modifiers can be used to track and control incoming emails. Using specific emails for specific accounts can help you manage incoming emails if an account gets compromised.
Email Aliases and Modifiers for Microsoft Accounts1:41
How to set up aliases on Microsoft Outlook accounts for both personal and work. Where to check for aliases and how to set them up.
Email Aliases and Modifiers for Google Accounts1:26
How to set up aliases on Google accounts for both personal and work. Where to check for aliases and how to set them up.
Inbox Rules and Filters2:06
How to use inbox rules and filters to help automate incoming emails. Where to check for inbox rules, labels, and filters.
Inbox Rule and Filter Check
What To Do If You Fail2:50
Sometimes you rush through your inbox and get caught or simply fall for an elaborate trick. Here are things to keep in mind. If it's spam, utilize your spam filters and email service. If you fall for phishing, it's important to make changes as soon as possible.

Thank You for Viewing1:26
Thanks for joining me in this course! Please provide feedback on what you liked in the course, what you didn't like, and what else you would like to see.
Course Summary and Final Scam Examples2:11
Here's a quick summary and list of scams to drive the point home. This is how the bad guys get you to click. Remain vigilant. Don't think all of this is too basic. The same tricks used to get you to take action come in many different forms in the wild.
Bonus: Extra Resource on Cybersecurity Awareness0:51
A bonus resource to aid you in your cybersecurity awareness journey.

Requirements

Basic computer skills to understand basic terms and use email for work and/or home purposes.
Familiarity with your email service or client to check email and change basic settings.
Willingness to learn beyond the standard security awareness topic of phishing emails and spam emails.

Description

Email remains an incredibly important personal and business communication tool. With an account that touches so many other online accounts, email is crucial to protect.

Do you find yourself constantly deleting spam messages and worrying about whether that email from your bank is actually legit? If so, then this How to Combat Spam and Phishing Emails course can help you safeguard your email account and identity.

You will be able to understand personal email safety and how it ties in with your overall personal cybersecurity strategy. You'll be able to identify fraudulent emails before they can do damage by being able to:

Spot red flags in fake emails.
Evaluate available email security measures for cutting down on email scams.
Understand strategies and tools to keep scammers at arm's length.
Plus, if you ever do fall victim to an email scam, this course has tips on what you can do next.

Email scams are on the rise year after year, but it's not hopeless. There are ways to protect yourself. By putting the basics in place, you can lower your account exposure. And with lower exposure, you will be less likely to fall victim to an email scam.

Stay safe online – sign up for our online course today and start learning how to make yourself more resilient to email scammers!

COURSE UPDATES

I believe in continuous improvement in all my courses and products! Here's the list of updates to this How to Identify and Combat Spam and Phishing Emails course since its release:

Added U.S. English captions to all videos on 6/6/2022. The auto-generated captions were terrible.
Updated Areas That Help You Determine Sender Trust lecture in Section 2 on 6/6/2022.
Course was released in late May 2022.

Who this course is for:

Everyone who uses email for work, school, or personal use and wants to learn more about email safety.
People who want a deeper dive into identifying and combating phishing and spam emails than what you will find in traditional security awareness courses.
Normal people who want to learn basic to intermediate email security.
This course is NOT designed for email admins or tech people unless you want to learn how to train normal people.

How to Identify and Combat Spam and Phishing Emails

What you'll learn

Explore related topics

Course content

Welcome5 lectures • 11min

How to Identify Spam and Phishing Emails4 lectures • 6min

How to Combat Spam and Phishing Emails7 lectures • 14min

Conclusion3 lectures • 4min

Requirements

Description

Who this course is for: