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How To Get Your Customers To Like You!
Rating: 5.0 out of 5(4 ratings)
16 students

How To Get Your Customers To Like You!

Customers buy from people they like. How to get them to like you.
Created byMike Korytny
Last updated 8/2021
English
English [Auto],

What you'll learn

  • How to get your customers to like you
  • How to connect with your customers for better relationships
  • How to turn on the charm to your customers for better conversation
  • How to get the customer to buy from you

Course content

1 section38 lectures6h 54m total length
  • Introduction9:05

    Learn how to get customers to like you by building charisma, offering good service and fair pricing, and shaping a shopping experience that drives long-term relationships and referrals.

  • Like your customers13:16

    Like your customers by genuinely liking them, give them a real chance to like you, and invite mutual liking to open the doorway to a lasting customer connection.

  • Overview9:36

    Build connection with honest, compassionate, and helpful service, delivering real value and the best product so customers choose you and feel understood.

  • Wanting people to like you8:53

    Actively cultivate a genuine desire for customers to like you by caring about what they think; this shapes your talk and appearance to benefit the customer.

  • Care about your customers10:37

    Care about customers by genuinely listening, offering fair prices, and recommending the right products. Build trust through conversation, not aggressive selling, so customers return and bring friends.

  • Sharing a purpose10:36

    Engage customers by helping them find the perfect product through expert guidance, value, and attentive service. Build a bond through questions and collaboration, turning liking into buying and lasting referrals.

  • Talk to your customer12:15

    Talk to customers as people, bond with them for a few minutes before selling, and uncover common interests to create attraction that leads them to buy.

  • Stay positive conversationally10:57

    Stay positive conversationally to attract customers and boost sales by focusing on uplifting topics, compliments, and positive messaging that build value and rapport.

  • Connect by finding things in common10:04

    Learn to connect with customers by finding things you have in common, build a relationship before selling, and use small talk to turn first-time buyers into loyal customers.

  • Treat your customers really well10:53

    Treat your customers really well to create a welcoming, helpful shopping experience, answering questions, offering refreshments, and matching them with the perfect product so they feel valued.

  • Give free things8:53

    Give free things like samples, gifts, and coupons to make customers like you and warm up to buying. Freebies and coupons drive repeat purchases and word-of-mouth.

  • Show interest in them9:35

    Show genuine interest in customers by listening, letting them lead the conversation, and finding topics you are genuinely curious about to connect.

  • Talk to your customers about interesting things10:19

    Talk to customers as people, not just buyers; develop charisma through real conversations about who they are, what they like, and what they need, before selling.

  • Throw a party8:59

    Host a party to connect with customers beyond selling, offering free food and drinks, inviting favorite customers, and creating social spaces that foster genuine relationships and loyalty.

  • Tell jokes10:15

    Learn to tell jokes to break the ice with customers, create a memorable, engaging interaction, and build rapport that leads to stronger relationships and increased sales.

  • Help your customer with something8:34

    Offer proactive help to customers beyond product details, answer any question, ask clarifying questions to understand needs, and deliver value that builds trust.

  • Have informal relations with your customers9:49

    learn to build real rapport with customers by adopting an informal, friendly approach, using first names, avoiding formal, stuffy etiquette, and connecting naturally to make service feel genuine.

  • Build positive momentum10:10

    Learn how to build positive momentum with customers by staying nonjudgmental, not taking offense, and consistently treating customers well to foster lasting relationships and sales.

  • Build good feelings11:50

    Foster mutual like between you and your customers and avoid pushy tactics, building long-term relationships where both feel good and the product truly fits their needs.

  • Doing what feels good9:37

    Use positive energy and good feelings to build rapport with customers, sustain upbeat conversations, and leverage yes momentum to encourage buying.

  • Keep the customer engaged11:34

    Welcome customers and let them look around without pressure, then use friendly small talk to uncover product experiences and guide them to the best product they'll use.

  • Be yourself11:08

    Be yourself around your customers to build genuine connections and trust. Authenticity beats acting a role, helping you stand out as an original, relatable salesperson.

  • Say what comes naturally11:44

    Speak naturally with customers to build genuine connections, avoid scripts, stay present, and sell by being yourself through spontaneous, flexible conversations.

  • Give fun and value13:45

    Learn to sell with passion by offering real value, speaking to like-minded customers, and building trust through honesty, confidence, and guarantees that customers feel confident buying.

  • Gauge the customer’s reaction8:20

    Gauge the customer’s reaction to steer the conversation toward a positive direction, and when cues turn negative, reframe by changing the topic to build rapport and move toward a sale.

  • Ask what your customers like11:00

    Ask your customers what they like, collect feedback, and give them more of what they like to improve their shopping experience and grow your business.

  • Be attentive and helpful10:41

    Be attentive and care what customers think to ensure a helpful shopping experience, then tailor recommendations to their needs to turn first-time buyers into repeat customers.

  • Greet your customers12:49

    Greet customers warmly, ask how they're doing, and strike up light conversation to make them feel welcome. Avoid pushy selling; build rapport to encourage long-term buying.

  • Give them a great shopping experience15:26

    Create a memorable shopping experience with a premium, commercial-free soundtrack and high-quality speakers, arranged for optimal sound. Use a laptop to show additional stock and thoughtful shelf displays.

  • Cheering up customers15:04

    Keep customers in a positive mood and troubleshoot irritations early, offering candy, gum, water, and small discounts or coupons to cheer them up and safeguard a positive shopping experience.

  • Stay positive12:48

    Engage with diverse customers by staying positive and delivering a good shopping experience. Ignore a few difficult customers, protect your enthusiasm, and focus on legitimate buyers who value you.

  • Customers like to have fun9:59

    Create a fun shopping experience by showing enthusiasm, using humor, and maintaining positive energy so customers feel valued, welcomed, and eager to return.

  • Ask customers what they like about you9:18

    Ask customers what they like about shopping with us, our products, and the overall shopping experience to uncover specific drivers like price, service, or selection that boost loyalty.

  • Be present12:45

    Be present for your customers by listening, focusing, and showing up, so you understand their needs, guide them through the shopping experience, and foster a memorable buying journey.

  • Get immersed in the presentation11:06

    Immerse yourself in every customer interaction, from greeting at the door to asking questions and tailoring product talk to their needs. Be enthusiastic to build trust and a lasting relationship.

  • Give people a chance11:47

    Talk to customers you think you might not like, give them a chance, and you’ll uncover genuine value and boost your store’s momentum through positive interactions.

  • Be the best version of yourself10:47

    Be the best version of yourself by uplifting customers, speaking kindly, and focusing on their perspective; offer better options and stay true to who you are.

  • Conclusion9:58

    Explore why we want customers to like us and how intentional relationship building drives sales. Identify what customers like about you and act on those preferences to strengthen the connection.

Requirements

  • An interest to get your customers to like you more.

Description

Customers buy from who they like the most. Get them to like you. This course is about all the things you can do to get your customers to like you. Things you can say that make your customers prefer shopping with you. Things you can do to make your customers get the best shopping experience and get them to refer you to friends, family and social media contacts. Get your customers to like you more by creating a long term relationship that makes them prefer you over the competition. All the things that will make shopping with you, your customers preference and have your customers enjoy buying from you more. Here's to our success.
Customers buy for different reasons, but they’re more likely to buy from people they like. It’s one thing you can control to give you an advantage over your competition. It will give you better and more enjoyable relationships with your customers. It lets your customers trust you and take your word on what products they should buy. It will give you better and more enjoyable conversations and interactions and increase your sales, positive word of mouth and customer retention. It will be a great asset into getting new customers and advertising to them. It will allow you to grow your business at a faster rate. The more your customers like you, the more enjoyable and better your business will be.


Who this course is for:

  • Business people
  • Sales people
  • Business students
  • Sales students