How To Get More Design Referrals
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How To Get More Design Referrals

Stand out from the designer crowd and get more client referrals
0.0 (0 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
6 students enrolled
Created by Melanie Greenwood
Last updated 11/2016
English
English [Auto-generated]
Current price: $13.99 Original price: $19.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1 hour on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Generate Great Client Referrals
  • Have a printed out checklist to refer to in order to stay on track
  • Learn better habits when servicing Design clients
Requirements
  • Computer / iPad to view the course
  • Note pad if you would like to take notes
  • Ability to Print out the work sheet
Description

This course is for: Artists, Designers, Illustrators and Hand Letterers.

I have been running my own freelance design business for over 10 years and have not once ever paid for advertising. All of my clientele is based on referrals.

In this course, I have created an effective and simple checklist that lists the key things that will make you stand out from the crowd of other designers, illustrators or hand letterers. If you do a great job in these areas when it comes to client service, I am confident you will be on your way to wonderful client referrals.

When you get referred by a client, one design job can quickly become 2, 3, 4 and so on! Referrals are the best way to get more work.

Along with a great checklist....by the end of this course you will have a strong awareness of what it takes to keep the clients you currently have and inspire them to refer you to their friends, family and colleagues.

In this class, you will discover:

- How carefully listening to your clients fears, ideas and vision will set you up to success.

- How being easy to work with will serve you well as a freelancer

- How treating your client like a good friend will benefit your design business

- What defines "great work" and how to communicate that to your client

- Why going the extra mile and over delivering is a good idea

- Why you want to complete each design job before the deadline

- How to help promote your clients project or brand

- Ways to make it easy to be referred

- Way to ask for referrals

"I believe that if more Designers and Illustrators followed these key principals of client service, they would greatly increase their referral rate." - Melanie 

I look forward to you joining my course and please feel free to ask me any questions! Also I love reviews!

Melanie

Who this course is for:
  • Designers
  • Illustrators
  • Hand Letterers
  • Artists
Course content
Expand all 12 lectures 48:34
+ Introduction To Referrals
2 lectures 05:43

I share a brief story my personal journey with referrals and how they have greatly impacted my design business from day one. I teach students how important it is to change our mindset on the value of a great referral.

Preview 04:21
+ How To Get More Design Referrals
9 lectures 41:13

Listening to the client may seem obvious but you'd be surprised how many designers think its ok to create something they think will work for their client, without ever really listening to the concerns and inspirations of the client. This leads to longer design turnarounds and ultimately the clients loss of confidence. Listening is key to making sure the client is truly happy and gives a referral.

Preview 07:25

Making the clients life easy is another key way to generate referrals. Being easy to work with, easy to send quotes, easy to talk to...etc... makes all the difference.

Preview 08:50

Some of my best clients have become great friends. A client will not just remember your great design work but also the way they felt while working with you. When a client refers us, they are placing their reputation on the line, so they want to be sure you are going to come through for their friend, family or colleague.

Treat Your Clients Like A Good Friend
04:43

Doing great work is much more then just providing great design, it is very much to do with quality of service and communication with your client. 

Do Great Work
04:04

I believe in beating the deadline by at least one day. In this lecture I share why and how to do it.

Complete Before The Deadline
03:38

Surprising your client with extra service and/or products is one of the best ways to get referred. Everyone loves to be surprised with something extra.

Over Deliver
03:58

When you have worked on a project, you can share your work, while also joining your clients promotional efforts. In this lecture, I show you how.

Promote Your Clients Project or Brand
02:34

If it easy to refer you, you will get more referrals. By implementing some simple referral options, you will be off to the races.

Make It Easy To Refer You
01:23

Sometimes, fear is the only thing holding us back from getting more referrals. One of the best ways to get more referrals is to simply ASK our clients. It's as simple as that.

Ask For Referrals
04:38
+ Conclusion and Referral Challenge
1 lecture 01:38

I encourage you to really utilize the checklist with this referral course. It will remind you to be conscious of each of the above areas, so you can go over and above with servicing your clients. 

Challenge and Encouragement
01:38