
Learn the goals-to-questions framework to turn UX objectives into actionable research questions, with a four-goal taxonomy and a practical Airbnb case study.
Identify three question dimensions to shape ux research on a budget: qualitative versus quantitative, behavioral versus attitudinal, and natural versus scripted environments, guiding your generative research into people's day-to-day lives.
Learn budget-friendly UX research question frameworks, including how might we, investigative stories, and the six thinking hats, to brainstorm and refine research questions.
Plan ux field research in hospital settings by assembling a small team, defining focus and data needs, scouting locations, and preparing logistics, recording methods, and participant recruitment.
Explore tree testing for validating information architecture by evaluating a site's hierarchical navigation, after card sorting, with metrics like direct and indirect success, failure rate, and time to complete.
Learn about the less common, often expensive UX research methods, their costs, benefits, and when to use them—covering expert design reviews, diary studies, benchmark testing, and analytics reviews.
Learn how expert and design reviews provide usability insights by balancing business goals with user needs, including heuristic evaluations, documentation, and budget-friendly steps.
When you're starting a business, you create a plan: this is so you know what you're building, who's on your team, and what is the overall goal of your business. But that's only half of the equation.
How do you build products that users need, want, and will use?
This is where UX research comes into play. UX research is a way of understanding both user and business needs to allow designers, developers, researchers, and business stakeholders to create a product that users will love.
And building a research plan is essential in conveying all that information to the rest of the team.
But how do you know which research questions to address or what research methods to use?
That's what you'll learn in this course. I'll teach you not only how to turn goals into research questions, but also how to choose research methods that are effective for your research questions and how to turn this into a research plan that your stakeholders will love.
This course will also address many of the basics of UX research, which can then turn into a career if you want to become a UX Researcher.