
Learn how to plan and conduct ux research on a budget, understanding user needs, expectations, and challenges to inform cost-effective product design.
Discover why UX research is essential to understand user needs, avoid costly failures, and align business goals with a practical research plan and methods.
Discover how a UX research plan mirrors a business plan, detailing goals and questions, methods, resources, and timing to gain executive approval, reduce risk, and save costs.
Learn the goals-to-questions framework to turn UX objectives into actionable research questions, with a four-goal taxonomy and a practical Airbnb case study.
Identify three question dimensions to shape ux research on a budget: qualitative versus quantitative, behavioral versus attitudinal, and natural versus scripted environments, guiding your generative research into people's day-to-day lives.
Learn budget-friendly UX research question frameworks, including how might we, investigative stories, and the six thinking hats, to brainstorm and refine research questions.
Generate generative research questions using how might we prompts to explore users' day-to-day lives in natural settings, focusing on qualitative, behavioral insights and prioritization.
Translate goals and questions into the right UX research methods, guided by need, want, use, and UX maturity. Learn how business constraints shape method selection and course structure.
Learn how to recruit users for UX research, defining your target audience, building a behavioral screener, and convincing participants through incentives and targeted channels.
Define and explain interviews as versatile UX research tools, illustrate through an air b and b example, and outline a step-by-step method to recruit participants, conduct interviews, and analyze findings.
Design UX interview scripts on a budget by structuring easy opening questions, core primary questions with follow-ups, and a closing set. Practice, pilot test, obtain informed consent, and stay neutral.
Learn how to conduct qualitative usability testing on a budget with think-aloud methods, five users, and actionable steps from setting goals to recruitment.
Expand your ux toolkit beyond interviews and usability testing by applying ux maturity levels, from basic tools to field research, benchmark testing, and diary studies.
Learn how remote unmoderated testing works, its benefits and drawbacks, when to use it, and how to design, pilot, and run efficient, low-cost usability studies with multiple participants.
Explore observation and field research in ux, uncovering authentic user data in real contexts, weighing benefits and costs, planning with a field script, participants, and observation methods.
Plan ux field research in hospital settings by assembling a small team, defining focus and data needs, scouting locations, and preparing logistics, recording methods, and participant recruitment.
Explore concept testing and Wizard of Oz methods to validate ideas using incomplete prototypes, plan interactions, recruit participants, and analyze data to reduce wasted engineering work.
Explore surveys and questionnaires, their pros and cons, when to use them, and how to craft descriptive and explanatory questions with Net Promoter Score and response-rate tips.
Explore how A B testing compares two web page variants to determine which design improves conversions, using measurable metrics, sample size, duration, and three traffic streams.
Explore how US competitive analysis evaluates competitor UX on a budget, defines direct and indirect competitors, sets comparison metrics, and documents a practical competitive analysis report.
Learn how card sorting reveals how users structure information to align navigation with mental models and inform information architecture. Run open and closed sorts, recruit participants, debrief, and analyze results.
Explore tree testing for validating information architecture by evaluating a site's hierarchical navigation, after card sorting, with metrics like direct and indirect success, failure rate, and time to complete.
Explore task analysis for UX research on a budget, learning how to identify tasks, break them into steps, validate with users, and apply cognitive and hierarchical approaches.
Learn about the less common, often expensive UX research methods, their costs, benefits, and when to use them—covering expert design reviews, diary studies, benchmark testing, and analytics reviews.
Explore diary studies as a long-term, qualitative method to track user habits and motivations through self-reported diary entries, with planning, logging options, and expert use.
Learn how expert and design reviews provide usability insights by balancing business goals with user needs, including heuristic evaluations, documentation, and budget-friendly steps.
Benchmark testing measures how the user experience progresses over time by tracking metrics such as time on task, task completion, and errors, then comparing to industry standards to guide decisions.
Explore analytics reveal to inform design with traffic analytics and feedback review. Define goals and desirable actions, build a measurement plan, observe data, and validate hypotheses with other methods.
Turn your ux research into a concrete plan by outlining background, objectives, scope, methods, participants, and timeline, with templates and an example using interviews, usability tests, and a/b tests.
Turn your research skills into a ux researcher career by planning goals and selecting methods, and build a portfolio that showcases your research decisions and interview preparation.
When you're starting a business, you create a plan: this is so you know what you're building, who's on your team, and what is the overall goal of your business. But that's only half of the equation.
How do you build products that users need, want, and will use?
This is where UX research comes into play. UX research is a way of understanding both user and business needs to allow designers, developers, researchers, and business stakeholders to create a product that users will love.
And building a research plan is essential in conveying all that information to the rest of the team.
But how do you know which research questions to address or what research methods to use?
That's what you'll learn in this course. I'll teach you not only how to turn goals into research questions, but also how to choose research methods that are effective for your research questions and how to turn this into a research plan that your stakeholders will love.
This course will also address many of the basics of UX research, which can then turn into a career if you want to become a UX Researcher.