How to deal with Difficult Managers?
What you'll learn
- Help you identify difficult managers
- Help you put a plan on how to avoid difficult managers
- Help you understand what to say and what not to say to difficult amanagers
- Help you put a long term plan to win difficult managers
- Help you understand how to confront difficult managers even if you are wrong
Requirements
- No prerequisites
Description
Last updated: 02-Oct-2017
You don’t always have the option of choosing who you work with, your boss, or your employees. And more than you can imagine, we all find ourselves dealing with “difficult” people at work.
Mostly, they aren’t bad people. In fact, they are probably more similar to you than you might imagine. It’s behavior that you and I and most people use at one time or another. We’re all difficult sometimes.
Except, of course, for the more serious difficult people who ARE really bad difficult people.
These folks seem to dedicate their lives to being consistent pains in the behind. I hope you don’t have any of those!
In this course, I want to help you understand what difficult people are about and why they do what they do. That’s important for creating a positive mind-set so you can manage difficult situations and not become a victim of them yourself. The second goal is to help you figure out what to do. Much of difficult behavior can be balanced. In fact, by learning to manage it, you may very well be able to reduce or even eliminate it.
When you then cannot make you their victim anymore, it becomes no fun for them anymore, and he or she will move on to find another victim or just give up the game completely.
Who this course is for:
- People who must deal with difficult managers and want to know how to be more effective in managing any situation dealing with them.
- Senior managers and human resource professionals who are concerned about difficult managerial behavior in their organization.
- Those who want to enhance their interpersonal skills and advance their career.
Course content
- Preview02:57
Instructor
![Maged Koshty](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.3 Instructor Rating
- 25,242 Reviews
- 92,748 Students
- 16 Courses
I'm the managing director of ExpertWave, a training and consulting company based in Cairo, Egypt with branches in Dubai, UAE and Ottawa Canada focusing on project management, software Engineering and people development.
I teach project management and software engineering in various universities, provide custom trainings to international companies worldwide and a guest speaker at many conferences and conventions worldwide.
I'm a software engineering certified instructor from IEEE, the only certified instructor in the Europe, middle east and Africa region and I am certified PMP, ISTQB CTAL, PMI-Agile certified.
I have over than twenty-five years of practical software experience in major multinational companies like Apple, Corel and ITWorx. Including over 15 years in management and consulting positions.
Given this wide experience and having seen professionals being successful, and not being successful. This gave me the opportunity to work with different kinds of people from different backgrounds and cultures facing many difficult situations through the years. It also gave me the exposure to various industries like communication, petroleum, architecture, medical and much more.
I have analyzed and prepared highly effective programs to help young and experienced professionals to be successful practitioners.
I will put my experience between your hand so you can be an expert in dealing with all kinds of people in all kinds of situations