How to Create an IT Helpdesk Application With Caspio

This course will teach technical and non-technical users how to build an application using Caspio's low-code platform
Rating: 4.6 out of 5 (17 ratings)
1,457 students
English [Auto]

Build a fully functional application using a low-code platform


  • Basic understanding of building websites


This course will teach users how to build an IT Helpdesk application. The premise of this app is to have users login, assign tickets to IT and review their own tickets. IT members will login and close out tickets submitted by users. Finally, admin level user will see a holistic view of all the tickets, their status, and who the tickets are being handled by. Lastly, admin level users will be able to run reports using charts to hone in on metrics.

Who this course is for:

  • Developers, business users and citizen developers

Course content

1 section5 lectures1h 26m total length
  • Application Overview
  • Creating Database Tables
  • Creating Login Screens
  • Creating Forms & Reports
  • Deploying Your Application


Technical Evangelist at Caspio
Ned Pajic
  • 4.5 Instructor Rating
  • 1,607 Reviews
  • 56,619 Students
  • 10 Courses

Hello! Thanks for checking out my profile! My name is Ned. I have created and published over 100 applications using Caspio's platform. With these video tutorials I am sharing my knowledge and experience so that you can do the same. Every one of the courses I teach is a step-by-step tutorial that guides students on how to create web applications without coding, and in the shortest amount of time possible.

It doesn't matter what type of application you're trying to create, Caspio's platform is more than capable of handling projects of any size. Whether you want to create an internal app for users to track tasks, projects, revenue and/or forecasts, or if you just want to publish some excel or access data on the web, Caspio is the right tool for you.

Thanks for checking out my profile and I look forward to "seeing" you in my classes.