
Welcome to the "How to Become a Cross-Cultural Trainer" course. This lecture is an introduction to your trainer, Cheryl Lynn Obal, and a description of what you are about to learn.
There is a great deal of practical and valuable information in this course, including:
methodologies used for cross-cultural training.
key topics to include in a cross-cultural training program, and how to teach them.
how to become certified as a cross-cultural trainer.
the applications of this training.
where you can work.
how you can promote yourself and find jobs.
how you can develop an online presence.
how much money you can earn.
how to build an effective training program, including classroom activities (online and offline).
This course is suited to those who are interested in becoming a cross-cultural trainer, and those who are already working in the cross-cultural field, but want to step up their game.
Your trainer, Cheryl Obal, is originally from the US, but has been living abroad for the last 20 years. For many of those years she has been conducting cross-cultural training and coaching for multinational companies and institutions around the world. For Cheryl, culture is a lifelong passion, and living abroad has enriched her life in countless ways. Now she thrives on helping others have similar life-changing experiences, work effectively across borders, and even open their business in a foreign country.
You can reach her at: info@cherylobal.com.
www.cherylobal.com
www.linkedin.com/in/cherylobal
Instagram: @cheryl_obal_and_associates/
https://www.facebook.com/cherylobalandassociates
https://twitter.com/cherylobalanda1
Join the Cross-Cultural Business Network: https://www.facebook.com/groups/758190274775660
In this lecture, you will learn:
The reasons to become a cross-cultural trainer
What you need to pursue this career path
Where this training gets applied and used
How this training gets delivered
The difference between 'cross-cultural' and 'intercultural'
In this lecture, you will learn about the most common methodologies used for cross-cultural training, as well as some of the train-the-trainer certification courses that you can attend to become qualified as a cross-cultural trainer.
1. Lewis Model of Culture TCC course (Teaching Cross-cultural Competence) - Lewis Communications, UK
2. Cultural Detective Train-the-Trainer program (Various locations in Europe and the USA)
3. Hofstede Insights courses, based on the methodology of Geert Hofstede - Finland
4. Interchange Institute - Crossing Cultures with Competence course - USA and UK
5. SIETAR (Society for Intercultural Education, Training, and Research) - Many branches worldwide
6. Intercultural Communication Institute - Various certificate courses - Oregon, USA
7. Pacific University - Intercultural Relations Master's Degree - California, USA
Which methodology and certification course is for you? That depends on the career path you wish to take.
It's important to become well-versed in the terms, theories and models that exist to explain culture and that help people understand cultural differences. In this section, I will go over all the most important books in the field of cross-cultural studies, both from a historical perspective and modern-day cultural studies. These books are by no means the only books out there, so I encourage you to discover more. However, this is a good starting place. Happy reading!
In this lecture, you will learn:
How to do a needs assessment interview of a client you will deliver training for.
How to set up your course structure based on the results of the interview.
How to propose a training outline to a client.
In the last lecture, we looked at a sample setup for a cross-cultural course. Now, we will begin going into detail. This lecture explains what to include in the very opening stages of the course. These elements include:
Course introduction
Setting expectations
Introducing yourself and establishing credibility
Winning introduction activities, including ice-breakers
In this lecture, you will learn about possible course content for the foundations section of your cross-cultural course, or the "Theory and Fundamentals" part, as I call it. Examples of topics could include:
The definition of culture
The layers of culture / different types of culture
The use of models like the iceberg and pyramid
Different aspects of culture like communication styles and the use of time
Dimensions like the ones defined by Hofstede and/or Trompenaars
Methodologies like the Lewis Model or Cultural Detective
Discussion and lesson on stereotypes and how to eliminate them
For each topic, I go through 1-3 activities that you can use to teach each concept.
Every cross-cultural course needs to have a section about customs and daily habits of different cultures. If your course is meant to prepare participants to work with a specific culture, this section should be geared towards helping them thrive in the target culture. In this section I go over the aspects of culture that could be covered in the customs and daily habits segment of your course:
Daily habits
Gestures, use of face and hands
Business etiquette and meeting protocol
Socializing, food, and eating habits
Do's and Don'ts
Use of personal space and public space
Superstitions
Culture shock
I also explain activities and methods for covering the different aspects of culture, including videos and games to use, sample role-plays, group work, presentations, a gallery walk for the following topics and more.
This is the chance for course participants to put it all together: to apply the fantastic learning that you have given them up until this point. In the last segment of the course--the one I call the "Applications" part, I recommend doing the following:
1. Conduct a review of all terms, concepts, principles and theories covered throughout the course.
2. Assign a final task that allows participants to put the learning to use, such as a role-play, case study, or other group project.
3. Perform the final task, provide feedback and discuss it.
3. End the course on a high note!
In this lecture, you will learn:
Techniques for a successful training
Creating effective materials
How you can make your course participants get the most out of your courses
In this lecture, you will learn how to use materials to enhance your courses, and how to motivate your participants. We will discuss:
Using mixed media
Making effective materials for the classroom
How to make your slides catchy
Preparing yourself effectively
Ensuring your course is politically correct and gender-sensitive
Motivating participants through prizes throughout the course
Encouraging healthy competition
Providing material and reading recommendations
This section of the course is focused on building your career. In this lecture, I will cover:
Employment opportunities
Companies and universities
Types of roles you could have
How to find work as a freelancer
How to find remote/online work
Promoting yourself
Setting up a personal business or consultancy
This lecture is about additional places you could possibly work as a cross-cultural trainer, and how to build an online presence.
About other places you could work, I go over:
NGOs/charities: refugee programs and cross-border humanitarian projects
Diversity and inclusion training / integration with cross-cultural skills training
Goverment bodies dealing with immigration and business
Branches of the UN
Regarding how to develop on online presence, I cover:
Setting up a personal website
LinkedIn profile, groups, and networking on LinkedIn
Facebook page and groups
Other social media platforms
Digital marketing strategy
Remote working
This is the final lecture of the course, in which you will learn how much money you can earn. We will discuss:
Corporate cross-cultural training rates as an external consultant
Daily rates through a cross-cultural training company
Daily rates through direct-hire assignments
Hourly rates
Material fees
Conclusion to the course: this is a career which can allow you to expand your horizons, earn more money, help people get along better, teach valuable skills, travel the world, meet amazing people along the way, and have unforgettable experiences. I wish you all the best of luck!
Are you curious about different cultures? Do you want to travel the world and have unforgettable experiences through a highly-paid career? Do you have a keen interest in helping people from different cultures understand each other and work together more effectively? Then this course is for you!
In just over an hour, this course will take you through all the steps to becoming a certified cross-cultural trainer. You will learn how to gain a cross-cultural training qualification, how to build a winning training program and how to market yourself as a cross-cultural trainer. There are many suggestions for activities and insider tips on how to engage learners, both online and face-to-face. You will even learn how to build an online presence, create a network, and how much money you can earn.
Learn from a professional who has nearly 20 years of experience in this field, and has worked all over the world as a cross-cultural trainer in multinational companies and institutions. Whether you are already a teacher or trainer looking to improve your portfolio, you are just starting out and don't know where to begin, or you are an experienced cross-cultural trainer looking to refresh your skills, this course is for you!
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