
Explore the front office focus of hotel management, with an introduction to tourism, night audit concepts, and basics of front office and food and beverage accounting.
Understand how the tourism industry fuels the hotel sector, from accommodation operations to diverse hotel types, and analyze travel patterns, transport modes, and market segments like leisure, vfr, and business.
Learn the front office guest cycle from pre-arrival to check-out, covering reservations, registration, escorting, posting room and facility charges, and payment settlement for future bookings.
Learn the basics of hotel accounting, including debit and credit concepts, cash handling and banking, guest ledgers, city ledgers, front office and f&b accounting, and pos and pms interfaces.
Front office audit operations and night auditing procedures validate guest registrations, postings, and transactions through PMS and POS interfaces to ensure accurate daily revenue and reports.
Learn how to effectively understand Night Audit procedures, Accounting, Guest Cycle and implement them efficiently.
The auditing process for the day is generally conducted at the end of the day during the following night, hence the name 'Night Audit'.
Demonstrate knowledge on the basic fundamentals of Revenue Management
Understand the main tools and data required for Revenue Management
Learn how to use the data with help of tools
Apply Segmentation
Perform forecasting analysis
Perform Budgeting & Room Pricing
Above all will be able to apply Revenue Management concepts to various types of hotels.
Understand the main tools and data required for Revenue Management
Learn how to use the data with help of tools
Apply Segmentation
Perform forecasting analysis
Perform Budgeting & Room Pricing
Above all will be able to apply Revenue Management concepts to various types of hotels.
Understand the main tools and data required for Revenue Management
Learn how to use the data with help of tools
Apply Segmentation
Perform forecasting analysis
Perform Budgeting & Room Pricing
Above all will be able to apply Revenue Management concepts to various types of hotels.
Learn how to effectively understand Night Audit procedures, Accounting, Guest Cycle and implement them efficiently.
The auditing process for the day is generally conducted at the end of the day during the following night, hence the name 'Night Audit'.
Demonstrate knowledge on the basic fundamentals of Revenue Management
Understand the main tools and data required for Revenue Management
Learn how to use the data with help of tools
Apply Segmentation
Perform forecasting analysis
Perform Budgeting & Room Pricing
Above all will be able to apply Revenue Management concepts to various types of hotels.
Understand the main tools and data required for Revenue Management
Learn how to use the data with help of tools
Apply Segmentation
Perform forecasting analysis
Perform Budgeting & Room Pricing
Above all will be able to apply Revenue Management concepts to various types of hotels.
Understand the main tools and data required for Revenue Management
Learn how to use the data with help of tools
Apply Segmentation
Perform forecasting analysis
Perform Budgeting & Room Pricing
Above all will be able to apply Revenue Management concepts to various types of hotels.