Hotel Management for Beginners

Name: Hotel Management for Beginners
Rating: 4.4 (233 reviews)

Learn what a hotel is, how it operates and become a better hotel manager

Created byJeroen Offergelt

Last updated 4/2026

English

English [Auto],

What you'll learn

What is a hotel
What rooms does a hotel offer
How to classify a hotel
Basic terminology
Basic understanding of ratios
The history of the hotel industry
The future of the hotel industry
The different jobs and positions
What a hotel chain is
What a brand is
Hotel affiliation

Course content

7 sections • 25 lectures • 3h 36m total length

The introduction to the hotel industry1:41
The introduction to hotel management7:59
A small overview of what hotel management is.
The hotel manager21:56
Here we discuss what a hotel manager is and what he or she does.
The hotel guests7:08
Working in a hotel means working for people from all over the world. Who are our guests really.
The hotel employees14:13
Working in a hotel means working with people from all over the world. Who are our employees and collegues.
The history of the hotel industry12:05
In this part we talk a little bit about the background and history of the hotel industry.
The hotel rooms8:11
So many different room types are available in hotels, but what are some of the more common ones and what are the differences between rooms.

The hotel star classification explained11:57
Ever wondered what determines the number of stars a hotel receives? In this chapter we'll talk about how the star classification works.
The hotel classification by hotel size6:31
In terms of marketing and comparing hotels, we can classify hotels by the size. But how and why does that work?
The classification by business type3:23
Not all hotels target the same market, so we can classify hotels by business type.
The classification by hotel type14:45
The most elaborate way of hotel classification is that of the classification by hotel type. What hotels types exist and why?
The hotel classification by affiliation14:12
In this chapter we'll talk about how hotels can be classified by their affiliation. It's a more business/legal way of viewing at how a hotel is being operated.

General terminology you need to know10:51
For those unfamiliar with the hotel world we'll discuss some common terminology used in hotels.
Reception and housekeeping terminology every manager needs to understand9:05
Each department has their own rules and terminology, in this chapter we'll talk about housekeeping and the reception.
Food and beverage terminology8:26
Each department has their own rules and terminology, in this chapter we'll talk about the food and beverage department.
Important ratios to know8:18
We'll discuss some more common used ratios in the hotel world.

The organizational chart part 14:11
In this section we'll discuss the hotel organization in parts. Who works where and what do these people do.
The organizational chart part 34:21
In this section we'll discuss the hotel organization in parts. Who works where and what do these people do.
The organizational chart part 216:05
In this section we'll discuss the hotel organization in parts. Who works where and what do these people do.

Requirements

Basic knowledge English
Basic knowledge percentages
Basic calculation knowledge

Description

Welcome to Hotel Management for Beginners, a structured and practical introduction to hospitality management and hotel operations.

This course is designed for students, aspiring hotel managers, career changers, and anyone who wants to understand how hotels truly function behind the scenes. Whether you are considering a career in hospitality, planning to work in a hotel, or thinking about opening your own hotel or bed and breakfast, this course will give you a clear operational foundation.

You will learn how hotels are structured and how the main departments work together to deliver service and generate revenue. We explore the core areas of hotel operations, including the Rooms Division (front office and housekeeping fundamentals), the Food and Beverage department, branding and hotel classifications, and the responsibilities of hotel managers at different levels.

You will also gain an introduction to key hospitality performance metrics such as Average Daily Rate (ADR), Occupancy, and Revenue per Available Room (RevPAR), so you can begin to understand how hotel performance is measured and monitored.

This course focuses on practical clarity rather than academic theory. Concepts are explained in simple, structured language so you can build confidence step by step.

In the updated 2026 version, you will also find:

A practical hotel case example showing how departments connect in real life
An overview of how technology, property management systems, and data are shaping modern hotel management
A clear career roadmap to help you decide your next step in hospitality

By the end of this course, you will understand how hotel operations function, how departments interact, and how hospitality management decisions influence performance.

Start building your foundation in hotel management with clarity and confidence.

Who this course is for:

Beginning hoteliers
Beginning hotel managers
Small business owners
Bed and breakfast owners
People starting in the hospitality industry

Hotel Management for Beginners

What you'll learn

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Course content

The introduction to hotel management 1017 lectures • 1hr 13min

Hotel classification5 lectures • 51min

The hotel chains and brands1 lecture • 12min

Terminology and ratios4 lectures • 37min

The hotel departments3 lectures • 25min

Q & A2 lectures • 2min

Hospitality in Practice3 lectures • 17min

Requirements

Description

Who this course is for: