Professional Hotel Management Business
What you'll learn
- How to start a hotel business
- How to improve hotel management skills
- Hotel management tips all hoteliers must know
- How to become a better hotel manager
- Effective ways to increase hotel revenue and profit
- How to improve Your hotel ratings
- Reasons why you hotel needs loyalty program
- Hotel management tips that boost efficiency
Requirements
- No special requirement
- Desire to learn more
- Seeking knowledge to enhance productivity
Description
The hotel industry is becoming very competitive in this current time, there is many big hotel coming up globally, but the key to become successful in this business is understanding your customers and the environment that you operate because customer satisfaction is the answer to continues business and successful business. Every serious hotel business need to set up their clear strategic goals and develop effective and efficient marketing strategy for the business. l must advice hoteliers that hotel is about providing comfort, meaning your environment must be good, the food must be excellent and the people should be well train so they can deliver good service. Modern hotel managers must ensure that they build a strong team because great team work boost efficiency and enhance good service delivery.
Potential customers look for ratings and word of mouth recommendations before they visit any hotel so the responsibility rest on the hotel manager to ensure that their service delivery is standard and consistent. Technology has change the face and shape of the hotel business so management must ensure that the best technology is being used to ensure that service delivery is accurate. There is no way any company will not have challenges from their customers but the ability to resolved the issue will let the customer know that this is a matured company that understand their customers and are prepared to deliver quality service.
Who this course is for:
- Managers, hoteliers, hospitality industry, decorators, food associations, standard authorities, directors, employees, CEO, hotel businesses, government, travel agencies, holiday inns, etc.
Instructor
- 4.1 Instructor Rating
- 4,307 Reviews
- 13,529 Students
- 312 Courses
My education is centered on business and marketing, I have studied with Chartered Institute of Marketing ( C.I.M-UK) from certificate in marketing, advance certificate in marketing to post graduate diploma in marketing. I proceeded to do Master of Business Administration from Central University Graduate Business School.
I have twenty three years of practical working experience with reputable organisations. The names of these previous organisations I have worked with are Central university Lecturer, Platinum Impex limited, Regional sales/marketing officer, sales/marketing executive, Laine Services Limited. Strict Marketing Research Services director/consultant,etc. Iam currently working with Udemy as instructor.
I believe in ardent entrepreneurship and always prepare to help business start-up voluntary. In this twenty first century, the customer is king, and every business or student need to understand the customer centric regime. you need the right education and training to understand the customer and deliver to his satisfaction. If you satisfy the customer consistently he will pay your organisation with his loyalty.