A Hospitality Property Organizational Structure

Name: A Hospitality Property Organizational Structure
Rating: 4.2 (12 reviews)

For Hotels-Resorts-Inns-Bed & Breakfasts-Vacation Rentals

Created byGerry MacPherson

Last updated 8/2024

English

What you'll learn

Decide the type of hospitality property owner you are
How to determine your main goals
How to decide the job functions necessary for your hospitality property
How to assign tasks for each job function
How to develop step-by-step checklist forms and compile them into a working operations manual
What your operations manual should include
How to know your operations manual works
Learn about outsourcing and when to outsource

Course content

1 section • 14 lectures • 1h 32m total length

Introduction3:52
Where to Start5:06
What Is The Hospitality Industry0:46
What Does Hospitality Mean for Hospitality Properties1:29
Deliver the guest experience through thoughtful service and comfort, ensuring guests feel catered to, remembered, and willing to return.
History of The Hotel Industry — How We Got Here3:33
Types of Hotels Throughout the World19:34
Hospitality Property Departments & Definitions4:08
Setting Up Your Organization12:16
Develop a clear organizational strategy for a hospitality property by defining your owner type and building an operations manual with defined departments and duties to improve consistency, service, and profitability.
Your Management Strategy8:50
Create a color-coded operations manual with detailed, step-by-step checklists for each role to ensure consistent, thorough housekeeping, guest service, and maintenance in hospitality operations.
What Should Your Operation Manual Include16:30
How Will I Know My Operations Manual Works?8:41
What is Outsourcing8:09
Other Business to Take Care of Before You Open Your Hospitality Property0:03
Hospitality Property Organizational Structure Course-PDF0:01
Hospitality Property Organizational Structure Quiz

Requirements

Hotel, resort, inn & bed and breakfast owners and managers should have the desire to setup a system that is practical and efficient.

Description

Did you know you can not only own and operate a hospitality property but have it running so well that even you can take a holiday?

In the Setting Up A Hospitality Property Organizational Structure course, I will walk you through the steps to systematize your hotel, resort, inn, bed and breakfast or vacation rental to operate like a well-oiled machine.

In this 11-part tutorial series, you will find:

Where to Start
What Is The Hospitality Industry?
What Does Hospitality Mean for Hospitality Properties?
History of The Hotel Industry — How We Got Here
Types of Hotels Throughout the World
Hospitality Property Departments-Definitions
Setting Up My Organization Structure
My Management Strategy
What Should My Operation Manual Include
How Will I Know My Operations Manual Works?
What is Outsourcing & How It Can Work For Me

After completing this course you will have the tools to turn your hospitality property into a business envied by your competitors, respected by your employees, and appreciated by your guests.

This course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable. It also includes a “Hospitality Property Organizational Structure” quiz, to ensure you get the most out of this course.

Upon successful completion of the course, you will qualify for a course certificate.

You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.

If you want a smooth-running hotel, resort, inn, bed and breakfast or vacation rental then don’t hesitate.

Sign up now!

Who this course is for:

This organizational structure course is designed for new and current hotel, resort, inn & bed an breakfast owners and managers who aspire to have a business that can operate like a well-oiled machine but lack the time or the technical skills to systematize their property.
This course is not necessary for hospitality property owners and managers who have a working operational system in place.