This course, presented by veteran communication facilitator Je’anna Clements, will help you get started with effective communication for solving conflicts and deepening connection in families, partnerships, education spaces and human interactions of all kinds. Simple, step-by-step videos guide you through a process of taking a new look at any particular communication or relationship problem that you choose to tackle. Starting with tips on how to 'see' an interaction more clearly, you will then be guided through the next steps to work with empathy for the other person, as well as effective self-expression, leading to win-win problem-solving.

Profound change can take place at any stage in the process - and the carefully designed sequence is also handy for figuring out exactly where things may have been going wrong.

A distillation of many other approaches such as Non-Violent Communication, person-centered active listening and more, Horizontal Communication seeks to cut through details and cultural overlays as well as various biases that sometimes obscure the core of these other approaches, so that the beginner can quickly make the most important changes and start to feel the results. Some useful insights into the ways that communication can be ‘weaponized’ round off this introductory level of what is intended to become a comprehensive series of courses.