High-Impact Performance Management

Name: High-Impact Performance Management
Rating: 4.0 (1 reviews)

Analyze common challenges, define HR's role, and manage stakeholders in the employee performance management process.

Created byAIHR | Academy to Innovate HR, Dieter Veldsman

Last updated 7/2025

English

What you'll learn

Identify the best employee performance management process for your organization
Navigate difficult conversations around underperformance
Set up and manage a fair and effective performance management process
Enable managers to successfully manage employee performance

Course content

6 sections • 52 lectures • 2h 30m total length

Overview & Handouts1:04
Introduction2:19

Overview0:30
Bonus Lesson — Conventional Performance Management0:20
Bonus Lesson — The Performance Cycle4:19
When should you use a more traditional approach to performance management?
In the video, Dieter introduces you to the performance management cycle and gives you clear criteria for when conventional performance management best suits your business context.
Bonus Lesson — The Balanced Scorecard0:21
Bonus Lesson — Cascading and Contracting Business Goals10:56
To ensure your employees are aligned with your broader business initiatives, you must cascade the business strategy and create individual performance contracts that reflect the business initiatives. That way, each person's work contributes to the company's impact and success.

Performance contracting template
Download the template to create individual performance contracts for each of your employees that align with your business strategy.
Bonus Lesson — Continuous Feedback and Midyear Reviews5:50
Providing employees with feedback, informally throughout the performance cycle and formally in a midyear review, is crucial. Timely, fact-based feedback will give them the opportunity to course-correct and still reach their individual performance goals, which will, in turn, allow your team to achieve their goals.
Continue to find out what happens at the end of the performance cycle and how you can support your organization in assigning a fair final performance rating to each employee.
Bonus Lesson — Final Ratings, Performance Calibration, and Rewards7:51
At the end of the annual performance cycle, managers have another formal meeting with their employees to assign a performance rating. Watch the video to find out how to ensure the final ratings are consistent and fair across the company and how these ratings feed into the remuneration cycle.
Bonus Lesson — Performance Management Dashboard0:11
Bonus Lesson — Quiz
Four Modern Performance Methods3:59
The Retro Reflection Method7:00
The Client-Colleague-Manager Feedback Method5:56
The Mission-Based OKR Method5:45
Bonus Resources: The HR OKR Playbook and the HR OKR Template0:08
The Continuous Dialogue Method5:37
Recommended Reading0:22
Quiz

Overview0:12
Introduction2:57
Should your organization be rewarding based on individual performance?
About Broadreach Telecommunications0:28
Performance Calibration Meeting - Part I3:27
Performance Calibration Meeting - Part II0:15
Position Process and Align Stakeholders - Part I
Position Process and Align Stakeholders - Part II5:25
Position Process and Align Stakeholders - Reflection
Stakeholder Education Template0:04
Performance Alignment0:28
Preparation for the Session - Part I0:37
Preparation for the Session - Reflection
Preparing for the Session - Part II0:36
Preparing for the Session - Part III0:35
Preparing for the Session - Part IV0:31
Preparing for the Session - Part IV (Quiz)
Preparing for the Session - Part V1:36
Session with Stakeholders - Part I8:04
Session with Stakeholders - Part II0:55
Reward Alignment - Part I0:33
Reward Alignment - Part II2:16
Reward Alignment - Part III3:54
Broadreach's Culture Matrix0:18
Broadreach's Culture Matrix (Quiz)
Reward Implications - Part I2:36
Reward Implications - Part II1:19
Reward Implications - Part II (Quiz)
Reward Implications - Part III0:20
Conclusion2:21

Requirements

No prerequisites.

Description

Traditional performance management systems are broken. To go from resistance to results, you need an approach that objectively drives change and motivates employees. In this Performance Management mini course, you'll learn to analyze common challenges, define HR's role in the process, and manage stakeholders.

The High-Impact Performance Management course is structured into three modules:

Successful Performance Management: Understanding how effective performance management enables the business strategy and leads to business impact.
Five Performance Management Methods: Exploring the conventional and modern performance methods and when it's appropriate to use them.
Managing Underperformance: Navigating difficult conversations around underperformance.

Course highlights

Online, self-paced learning
Engaging, bite-sized lectures designed for busy HR professionals
Downloadable templates to practice and apply what you learn
Bonus role-play case study — spot and fix misalignments between rewards, performance, and culture at a company
Digital certificate upon completion

Why should I enroll in this High-Impact Performance Management course?

Performance management has a poor reputation, and rightly so. Too many organizations continue to pour time and energy into wrong-fit performance processes that deliver more problems than productivity. Cycles that don't align with the velocity of the business, feedback from the wrong stakeholders, focus on the wrong KPIs: there are a lot of ways that the conventional performance management process can miss the mark.

This performance management training has been designed specifically for HR professionals who want to get productivity and performance back on track in their organization — without having to do all the heavy lifting themselves. Backed by AIHR’s industry-leading, hands-on learning approach, you’ll learn how to choose the right performance management approach to help your people grow and succeed.

Trusted by 50,000+ HR Professionals

AIHR empowers HR professionals across the globe to unlock their full potential, elevate their daily work, and lead the transformation of HR practices in a rapidly changing world of work.

More than 50,000 HR professionals — from startups to multinational enterprises and over 175 Fortune 500 companies — have trusted AIHR to stay ahead of emerging trends, master in-demand capabilities, and drive meaningful impact across their organizations.

What do your peers say about AIHR?

“The courses are professional, well-built, and very concrete. I especially like the examples and cases studies - they are not only useful but truly allow you to apply your learning to the real world” — Cristiana Rossi, HR Head of Business Transformation

“What stands out for me is how fresh everything is. AIHR certification courses keep you relevant and able to stay in the game. I didn’t have to wait until I completed a course to use what I learned.” — Stephen M. Jeffries, Human Resource Generalist

Who this course is for:

HR professionals seeking to redesign outdated performance systems. If your current process feels like a box-ticking exercise, this course helps you create a modern, continuous performance approach that actually drives growth.
HR professionals who want to support more effective feedback and coaching. Learn how to empower leaders with tools and techniques that build real performance conversations—not just annual reviews.
HR professionals tasked with boosting engagement, accountability, and retention. If performance management is seen as a pain point in your culture, this course shows you how to turn it into a driver of motivation and impact.
Busy HR professionals who need practical, modern performance management strategies—fast. Get up to speed in just a few hours with expert-led, self-paced learning that fits your schedule.

High-Impact Performance Management

What you'll learn

Explore related topics

Course content

Introduction2 lectures • 3min

Successful Performance Management4 lectures • 24min

Five Performance Management Methods15 lectures • 59min

Bonus Case Study: How to Align Rewards, Performance, and Culture24 lectures • 40min

Managing Underperformance6 lectures • 24min

Wrap up1 lecture • 1min

Requirements

Description

Who this course is for: