Performance Feedback Essentials; feedback with Confidence
What you'll learn
- provide clear, confident, high impact feedback
- improve the performance of others by giving high quality, high value feedback
- avoid the common traps that causes most feedback to be ineffective
- ensure the feedback you receive is high quality and of personal value
Requirements
- You want to improve the performance of your team, or those around you
- You are keen to learn skills you can apply everyday
- A willingness to participate fully and commit to action.
- It is useful to have some specific examples of feedback challenges you are facing as well as previous feedback experiences
Description
The ability to give high impact employee performance feedback to others is one of the core communication skills of effective performance management. Great performance feedback motivates teams, engages individuals, provides clarity and delivers results. It also allows you as a manager to tackle performance issues quickly and turn around under performance issues before they become major challenges. Unfortunately, much of the performance feedback we give (and receive) is typically low quality and ineffective. This course will help you change that, showing you how to ensure the feedback you give and receive is high quality, high impact performance feedback. Learn to use feedback confidently to make a real difference to others. It doesn't matter whether you are a manager of others who wants to give much more effective performance feedback, or if you are seeking to strengthen personal relationships through confident, clear and open feedback; the skills learned will help you achieve that. If you have ever regretted not clearly explaining your view or feelings to others, or felt frustrated that people don't seem to respond to your feedback efforts, this course is for you.
Who this course is for:
- People who manage the performance of other people in some way
- Individuals who feel they lack the confidence to give honest feedback to others
- People who want stronger relationships built on openness and trust
- This course is not for those who wish to manipulate, dominate or humiliate others as a means of performance improvement
- Managers who want to sharpen their skills
Instructor
- 4.6 Instructor Rating
- 44,820 Reviews
- 114,970 Students
- 7 Courses
International Management Trainer | Speaker | Facilitator | Business Coach helping organizations get the best from people and people to get the best from themselves.
Thank You - for checking out at my profile.
You're probably wondering why on earth you should take my online courses, or even work with me more directly.
Well, I've had the privilege to have been a learning and development professional for close to 30 years now. In that time I've worked with a very wide range of organisations and people from all walks of life, and many different countries and backgrounds.
My focus is on helping people learn skills, techniques and behaviours that will add practical value in their everyday lives. That's typically in their business and professional lives, yet often the skills and concepts are very applicable to more personal development outside of work. What matters to me is that the learning is not simply just theoretical, but practically applicable. Knowing stuff is good, but we get improved results and personal growth when we actually apply our learning and do something with it. That's where we really add value.
In support of this approach, I have a lot of experience to back it up. I have for 20 years held senior management positions in both public and private sector organisations. I have also run my own consultancy and people development businesses for almost 19 years working with many global brands in a variety of business sectors, family businesses, business start ups and individuals seeking to develop their own skills and abilities.
With all this experience and expertise I have come to realize that a great deal of successful business and people management comes down to effective communication. This may appear to be an obvious, straight forward insight, yet the day to day reality is frequently much more challenging. My favourite quote sums up this challenge nicely;
'the single biggest problem with communication is the illusion it is taking place'
George Bernard Shaw.
The ability to communicate clearly and effectively with people is so crucial to success in any endeavour. Whilst we say we understand that, most of us take communication for granted, and it is often a big mistake that leads to errors, misunderstandings, wasted effort, poor performance and even conflict.
Improving your communication and people management skills can be one of the best investments you'll ever make.
Don't take my word for it - here are what others have said about me:
His knowledge and passion for bringing learning to life is second to none and his detailed yet down-to-earth approach has always been well received. Operations Director
Richard really is a great trainer, he gives you confidence, you feel at ease... no need to stress out. Presentation Skills delegate
It is the best training that I have had in my professional life. Very engaged, makes the training really interesting, with the appropriate amount of theory and practice, Richard has a big knowledge. Communication Skills delegate
His unique approach puts him streets ahead of traditional trainers/facilitators in my opinion. Conference Speaker
He is very personable, has an in depth knowledge about how people and process work and has high integrity. General Manager
Richard worked with our senior managers providing individual coaching and group development over a period of 2-3 years. Richard was an inspiration and helped the IT leadership team to completely transform their approach and style. IT Director
I am very satisfied with the presentation training, I will definitely be able to use the experiences I gained in my everyday working or personal life. Richard is a really positive, inspiring trainer. International Buyer
My primary areas of activity are:
·Presentation, Communication and Influencing and conflict
·Performance management and improvement
·Coaching, Training and Personal Development
·Employee Engagement
I am a qualified user of psychometric tests, a certified NLP Practitioner and an accredited Social style instructor.