Health Cloud Accredited Professional Exam Questions

About the Health Cloud Accredited Professional

The Health Cloud Accredited Professional credential recognizes practitioners who discover, design, plan, and deliver customer outcomes with Health Cloud using industry data models. It suits people who want to prove they can architect and implement Health Cloud solutions that meet real business needs, follow platform best practices, and create lasting value on top of core Salesforce.

Who Should Take It

Accredited Professional exams are intended for Salesforce Partners with access to Partner Learning Camp and the Partner Community.

Typical candidates have:

• 2–3 years in Healthcare & Life Sciences (HLS) consulting plus hands-on Salesforce delivery experience.

• Practical experience shaping solutions with Health Cloud features and leading customer implementations.

• An interest in demonstrating skill with cloud solution delivery, especially Health Cloud apps and use cases.

Core capabilities often include:

• Contributing to or managing implementation projects

• Strong analytical and troubleshooting skills

• Working knowledge of the HLS domain and Health Cloud product set

• Data management and database fundamentals

• Familiarity with the software development lifecycle

• Solution design and configuration aligned to Salesforce best practices

• Expectation management and issue resolution with customers

• Building scalable, maintainable solutions and translating requirements into Health Cloud architectures

• Prioritization and escalation of customer issues when needed

How to Use This Guide

This guide helps you gauge readiness for the Health Cloud Accredited Professional Exam. Inside, you’ll find the target audience, suggested training and references, and the full objective list so you can focus your study time where it matters most. The strongest results typically come from a mix of on-the-job experience, partner curriculum, and self-study.

Exam Snapshot

• Format: 60 multiple-choice / multiple-select questions

• Time: 90 minutes

• Passing Score: 63%

• Release Alignment: Summer ’24

• Registration Fee: USD 150 (plus applicable taxes)

• Retake Fee: USD 150 (plus applicable taxes)

• Delivery: Proctored—either at a test center or online

• Resources Allowed: None (closed-book)

• Prerequisite: None

Exam Outline

The Health Cloud Accredited Professional Exam measures a candidate’s knowledge and skills related to the following objectives.

Discovery: 11%

• Given customer use cases, define the personas and stakeholders.

• Given customer requirements, define the capabilities that need to be analyzed for a successful project.

• Given a customer's desired outcomes, gather functional and technical requirements to meet customer outcomes.

Design: 42%

• Given customer requirements, determine how to create the solution for Health Cloud features according to best practices.

• Given customer requirements, understand how to model patients, providers, healthcare facilities, etc., using the appropriate Health Cloud objects

• Given customer requirements, determine how to create the proper application solution design leveraging Health Cloud best practices.

• Given customer requirements, determine when to use specific Health Cloud capabilities.

• Given customer requirements, determine how to create the design solution for a specific Health Cloud vertical to meet those requirements.

• Given the business processes/requirements, determine how to create the solution design utilizing best practices and Health Cloud modules.

• Given a customer's business objectives and goals, define success-metrics/KPIs and configure Salesforce to enable reporting on these metrics.

• Given a customer's security/compliance requirements, design and implement the appropriate organizational security and data access considerations

• Given a customer's external systems and data requirements, determine the optimal integration strategy for the customer's Salesforce org.

• Given a customer's business requirements, design the future state business processes.

• Given the data requirements, create a migration strategy considering the legacy /future state system landscape ensuring accuracy and integrity.

Implement: 42%

• Given a finalized design, determine how to install Health Cloud according to best practices.

• Given a scenario, determine how to configure Health Cloud applications or solutions to meet customer needs.

• Given a customer design, determine how to configure OmniStudio components for Health Cloud to meet customer requirements.

• Given a customer design, determine how to customize Health Cloud to meet customer needs.

• Given a scenario, determine when to use Salesforce Integration capabilities, including standard APIs, related to Health Cloud.

• Given a scenario, determine how to configure security, sharing, and visibility rules to meet customer needs.

• Given a list of success criteria, determine how to configure Salesforce to provide agreed-upon reports.

Deploy: 5%

• Given a scenario, determine the pre-deployment steps for a specific use case.

• Given a scenario, determine the post-deployment steps for a specific use case/capability within Health Cloud.

• Determine how to manage techs via Mobile app and capabilities.