
Discover a practical, no-nonsense approach to corporate communication that links owner's personal growth and listening to business success while overcoming fear, information overload, and procrastination.
Learn to address difficult conversations with fear rather than avoidance, using a respectful chat to reduce stress and guide timely terminations for better outcomes for employees and the business.
How we do it
Principles to find out what is really going on in the business:
1) We create a respectful and open ‘space’ to collect feedback
2) We share the results with management anonymously and without repercussions to the employees
3) We dedicate at least two hours of focused meeting time to allow employees to stimulate their memory, listen to their coworkers, and contribute when they are ready to do so.
4) We bring an unbiased focus to the meetings. We don’t work at your business, so we don’t have a history of expected behaviors. We are not involved in the personal feelings, emotions, and dynamics that exist between any of the employees who have spent any length of time together.
5) We get the owner’s commitment up front to act on the feedback and suggestions we collect.
How you can do it
Principles to find out what is really going on in the business:
1) Create a respectful “space”
2) Make your employees feel comfortable by eliminating the “blame game”
3) Carve out time for the important conversations
4) Set aside the personal feelings and focus on business.
5) Send the message with actions instead of talk.
Focus on the little things, pursue incremental one percent improvements one thing at a time to energize your team; improve communication by listening to employees and planning in advance.
Two independent furniture store owners clash over warehouse redesigns, each confident their plan is right, until a wise elder listens to both and declares both views right.
Explore how competing points of view shape reality and impact communication in business. Learn to recognize filters and beliefs that drive decisions, align warehouse and sales perspectives, and improve collaboration.
Managers and owners bear responsibility for business problems, not the frontline makers. As a manager, become the catalyst for solutions by addressing issues, improving listening, and taking brave, decisive action.
Owners and managers juggle stress while lacking formal management training, acting as conductors guiding an orchestra to coordinate the team, train others to reach 80 percent, and overcome perfectionist thinking.
A survey of employers shows respect often ranks above money as the top motivator; improve communication by respectful listening, eye contact, and reducing distractions.
Explore how nonverbal cues, facial expressions, and body language influence understanding, and learn to cultivate self-awareness to keep conversations adult-to-adult and reduce mixed messages.
Reframe your view before important conversations by imagining the other person at their best, letting past experiences fade and guiding your response with a constructive story that enables positive change.
Seek first to understand then be understood, a core idea that emphasizes listening and seeing from others' viewpoints to uncover insights that improve staffing, morale, and profitability.
Use a practical method for having chats about tough issues, avoiding avoidance, and addressing high emotions. Prepare space, acknowledge emotions, seek to understand, and present your point of view clearly.
WHY ARE YOU YELLING?
Stressed out from all the time and money lost as a result of poor communication in your life?
Get everyone on the same page with the lessons and wisdom shared in Corporate Communication Strategies for Business Success, by Paul D. Foster. It's a practical and to-the-point guide for facilitating productive workplace communication that can be applied to both your professional and personal life.
This course will help you lead a happier, more productive life, with richer and more fulfilling relationships. In this course, we share real stories, important concepts and practical methods for dealing with the problems that come from poor communication. It's no-nonsense, actionable real world advice that will help you unlock your full potential with just a few easy steps.