
Students will be able to the definition and examples of Hard and Soft skills.
Students will compare the duties, qualifications, requirements, and skills in two Job description samples of a Customer Service Representative, find, write, and discuss the Hard and Soft skills in small groups.
Students will develop their research skills by finding Job Ads from Newspapers or Job websites and use them to find Hard and Soft skills that were included as duties, qualifications, and requirements for a Job position.
Students will read, identify, and discuss the Hard and Soft Skills that they found in the Job Descriptions of a Guest Services Agent and Salon Assistant.
Students will know what Hard and Soft are with examples, how to identify these in Job Ads and hopefully understand the importance of these skills while they apply for Jobs in the future.
This course is designed for students who completed ESL Beginners courses in Reading, Writing, and Hard and Soft Skills level 1 in Business English. In this course, students will apply the knowledge they have already learned from defining and identifying Hard and Soft skills from Job ads such as a Cashier at Beginners level.
Students will be required to research for Job Ads with Job positions at a reception area in an office at Job websites and Newspapers. They will use these Job Ads to identify, highlight the Hard and Soft skills that are listed as duties, responsibilities, requirements, and skills. The Job Ads will be used to complete their Homework assignments and bring them to class the experience they had in finding Job Ads, which office positions they found, how they identified the Hard and Soft skills, what they have learned, and the importance of having these skills to meet the requirements for applying for job, upgrading skills in a current job, or obtaining a Certificate or degree as a requirement for work. This will help overcome the fear of losing their Jobs and labeled as “not the right fit” or not having the personality that is required for the job. Students are required to attend all classes, participate in Class discussions, Activities, class and Homework assignments, Quizzes, and final exam.
At the end of this course, students will master how to acquire Hard and Soft skills that they need to fulfill the requirements for Job position and sharpen their skills in their current position that might lead to promotion to the next position.
Grading criteria for this course
Attendance 15%
Group Discussion, Classwork, and Activities 15%
Homework Assignments 20%
Quizzes 20%
Final Exam 30%