
This video will give you an overview about the course.
While audiences are familiar with how to use websites and mobile applications, users still aren’t sure how to use voice apps. This section walks developers through this process, to help them build a solid voice-based experience.
• See what a voice-based website looks like
• Explore how a user accesses a voice-based website
• The voice user interface design concepts behind voice-based websites
While audiences are familiar with how to use websites and mobile applications, users still aren’t sure how to use voice apps. This section walks developers through this process to help them build a solid voice-based experience.
• Learn what a voice-based website looks like
• See how a user accesses a voice-based website
• The voice user interface design concepts behind voice-based websites
If people are used to using websites and mobile applications, why would they use voice apps? What’s in it for them? This section talks about the reasons why people should use voice apps.
• See how voice apps save the time of people
• See how voice apps reduce friction
• Learn how voice apps give people options, and help businesses meet their audience “where they are”
This video covers the possibilities of integrating Alexa Skills with pre-existing data sources, to increase their value to the end user.
• Get a quick review and a few examples of account linking
• Explore what account linking is
• See what account link looks like to the user
It’s hard enough to get users to adopt the use of a mobile app or web app. How can businesses encourage adoption of their Alexa Skill?
• See a real-life example
• Allow partial functionality within an Alexa Skill
• See how to promote it from within an existing app
Before you begin building Alexa Skills, you must create an Alexa developer account, learn its ins and outs and how to navigate it. This video walks you through all the key elements of create and using an Amazon Alexa developer account.
• Set up an Amazon Alexa developer account
• Get an overview of the types of Alexa Skills you can build
• Build basic conversations, games, in-skill purchasing, and Alexa-hosted Skills
In this video, you’ll learn about custom skills, flash briefing skills, smart home, and more.
• Get a skills overview
• See how to navigate the Alexa Developer Console to start building skills
• Conclusion
Building a visual-based application is very different than building a voice-based application. This video walks through important steps to creating a meaningful conversation.
• Know who your target audience is
• Learn what a good user experience should feel like
• Write out a demo conversation and put yourself in the user’s shoes
The Alexa Skills store is shaping up to become the next $46 billion app store. Games are a big reason why it is so. But what are the different ways we can build games on Alexa?
• See the custom games (from scratch)
• Explore Alexa Blueprints
• The dos and don’ts of building games
How can developers make money on Alexa? Games are a big way to make money, but how does it actually happen?
• Perform in-skill purchasing for games
• Offer product sales via Amazon pay
• Check out how they both work
How are Alexa-hosted Skills? Is there a preferred or “best” way to host Alexa skills?
• AWS Lambda Alexa-hosted Skills overview (Node.js)
• AWS Lambda Alexa-hosted Skills overview (Python)
• Provision your own backend resources (VoiceFlow example)
Why use a third-party tool to build Alexa Skills? Voiceflow lets you collaboratively design, prototype, and build Alexa Skills and Google Actions, without coding.
• Understand why should we use Voiceflow
• Preview its capabilities
• Create a Voiceflow Account
In this video, learn how to create a Voiceflow account.
• Visit Voiceflow.com
• Click “Sign Up”
• Follow the prompts
Begin to learn and use Voiceflow to build Alexa Skills.
• Basic blocks overview
• Logic blocks overview
• Advanced blocks overview
Voiceflow is more than just a tool to build Alexa Skills. It is a collaboration tool, a prototyping tool, and a way to build Google actions for Google Assistant as well.
• Test your Alexa Skill with Voiceflow
• Collaborate with others within Voiceflow
• Build a Google action
When building software applications, oftentimes project managers, designers, developers, and testers are all in their own separate silos. Voiceflow helps solve those problems when building voice apps.
• Developers aren’t off on an island
• Explore the many ways to show progress and get help
• Conclusion
How will users find your skill? Why will they be intrigued to enable it and attempt to use it? How will you articulate the value proposition of your skill in a concise and effective way?
• Consider a clear, concise title and a worthy, well-written description
• See the elements of the title and description
• Options of where to write your title and description
What visual(s) will represent your skill within the Skill Store and other marketing materials and how will you create and publish it?
• Learn how to build it
• Learn where it appears
• Learn how to upload it
How will people find your skill? Why is categorization important?
• See how to categorize your skill
• Learn where you can make your selection
• See how to change your selection
What are the keywords for your skill and how should you select them?
• See what your keyword strategy should be for your skill
• See how to add keywords to your skill
• Explore what the limitations and guidelines for keywords are
In this video, you’ll learn about how to start building your Alexa Skills using basic blocks (speak blocks and voice blocks). You’ll see that Alexa Skills can be built in Voiceflow using only speak and choice blocks.
• Learn what speak blocks are
• Learn what choice blocks are
• Build skills using speak and choice blocks
This video digs into speak blocks and what they really allow you to do at an advanced level.
• Change Alexa’s Voice
• Replace Alexa’s Voice
• Add effects: tone, emphasis, interpretation, and whisper
How does a user make a choice that connects with the previous question and routes the user to the next piece of content based on their choice? Choice blocks solves these issues.
• See what choice blocks does from a technical standpoint
• Add multiple choices
• Add synonyms
What if the user of your skill doesn’t say the exact thing they were supposed to say to get them to the next step?
• Learn what synonyms are
• Learn why synonyms are important
• Learn about stop flow and help flow
Before building Advanced Skills, it’s important to review and remember the basic conversational voice app principles from earlier lessons.
• Basic conversational skill recap
• Overview of basic blocks
• Introduction into advanced functionality
How does Voiceflow allow you to build higher functionality skills beyond just the basic speak and choice blocks? This video reviews and teaches variables, captures, and set blocks.
• Variable overview
• Capture block example
• Set block quiz example
What “if” you want your user to go down a specific path in your skill based on a set of criteria, set in your variables and set blocks? Scoring a quiz is a great example. This video solves that problem.
• Use the “if” block
• Explore the numbers and words within “if” blocks
• Quiz scoring example
What if you want to send a user down a random path, like a dice roll or raffle type game? This is the purpose for the random block.
• See what the random block does
• Set up multiple paths for the random block
• Use cases for the random block
What if you want to add API integrations to your skill or allow for a video to be played using Alexa Presentation Language? This video teaches you that and more, including building custom intents with utterances to skip users directly to content within your skill via specific voice commands.
• Interactions and intends
• Streams, APL, and integrations
• Flow, code, and exit
How do you know your Alexa Skill actually works? Before continuing to put time and energy into developing it, an important step is to use Voiceflow’s built-in testing tool, which helps use your skill and make necessary alterations.
• See how to use Voiceflow’s testing tool.
• Example test
• Conclusion
Building your skill in Voiceflow is one thing, but how do you actually get it to appear correctly within the Alexa Developer Console?
• Log into Alexa Developer Console
• Log into Voiceflow
• Upload to Alexa from Voiceflow
Testing in Voiceflow is one thing, but you need to make sure all elements of your skill work on the Alexa Developer Console testing tool.
• Enter Alexa Test Tab
• Invoke your test
• Test within the Alexa Developer Console
Alexa Skill distribution is a big step. How do you make your skill live to your audience?
• Distribution Tab
• Availability (Public or Private)
• Conclusion
What does the Alexa Skill approval process look like? What are things you should look out for? How long should you expect it to take?
• Validation
• Submission
• Find Your skill in the Alexa Store and educate users how to enable and invoke it
Alexa is the most popular and widely used virtual assistant. Using simple voice commands, you can ask Alexa to find and read the news, play music, order a pizza, or control other smart home devices. The most valuable use of these voice-based apps on top of Alexa, called Alexa Skills, is for business use. There is a risk that many businesses are not taking advantage of Alexa Skills benefits, and are also wondering how and why they can—and should—use Alexa Skills to help drive their business growth. This course introduces the core concepts of voice design and how to program your backend using the Alexa Skills Kit.
You will learn Voice User Interface Design principles, and how to build custom voice commands for Alexa devices using the Alexa Skills Kit, Voiceflow, and Node.js. You will explore the Alexa ecosystem and the components that make up custom Alexa skills; learn how to configure the Amazon Developer Portal, and create, code, and deploy it using Voiceflow, Node.js, Lambda functions, and Amazon Web Services. You will discover how to test your skills in the browser and on an actual Alexa device and share them with other Alexa users. You will learn to develop, test, validate, and troubleshooting skills, manage the publishing process, and work with the Alexa developer console.
By the end of this course, you will be able to create voice UIs, configure Alexa skill functionality, and test/expand your skills.
This course is suitable for developers who want to learn how to master Alexa Skills and use Alexa to build amazing voice UI applications, with real-world commercial benefit. Basic JavaScript and Node.js experience would be beneficial but not necessary.
About the Author
Paul Hickey (CEO, Data Driven Design) has created and grown businesses via digital strategy and internet marketing for more than 10 years. His sweet spot is using analytics to design and build websites and grow the audience and revenue of businesses via SEO/Blogging, Google Adwords, Bing Ads, Facebook and Instagram ads, social media content marketing and email marketing. The part that he’s most passionate about is quantifying next marketing actions based on real data.
Most recently, Paul has pioneered building voice-based applications like Alexa Skills and Google Actions to help businesses become more efficient and effective. He recently founded the Nashville Voice Conference, which focuses on introducing opportunities for all businesses to increase efficiency, effectiveness and relevancy via integrating voice-based applications like Alexa Skills and Google Actions into their digital presence. He started Data Driven Design, LLC in 2016 with the sole intent to bring his customers' results driven by data and not theories or just opinions. He works to ensure that every customer gets their business and marketing goals met or exceeded by using the most effective marketing tools. He spends his spare time studying technology and consumer behavior trends and is a master at delivering customer service and results.