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Get a job in Hardware Asset Management - the basics
Rating: 4.5 out of 5(5 ratings)
106 students

Get a job in Hardware Asset Management - the basics

Guide to discovery, design audit, and road mapping your deliver of a ITSM hardware asset management database. (ITAM
Created byMark Grey
Last updated 7/2026
English
English [Auto],

What you'll learn

  • Definitions of assets and CIs and the importance of difference
  • Understanding of policy and process development in HAM
  • Understand how to map out processes to understand how HAM can fit in
  • Establishing core basics; asset labelling, agreement of field definitions, core data
  • How to transition from Manual to automated Hardware Asset Management
  • Configuration Management - working in a manual manner and how to transition to automation

Course content

8 sections • 17 lectures • 3h 5m total length

  • Introduction6:01

    This intro will help you understand what we will cover in this course

  • Understanding the basics - terminologies19:39

    Learn the basics of hardware asset management and lifecycle tracking. Distinguish assets from configurable items, compare cmdb with asset management databases, and examine KPIs, cost avoidance, and stakeholder roles.

  • User Research - understanding the business and end user needs12:33

    Conduct user research in hardware asset management to gain stakeholder buy-in and improve return on assets. Use surveys and conversations, and qualitative analysis to identify themes and drive service improvement.

  • Strategic viewing before you begin15:18

    Define your minimum viable service using user research, then build a dual roadmap from high-level milestones to low-level tasks, and align with stakeholders to avoid overpromise and ensure delivery.

  • Understanding the scope, size and expectations of your organization14:52

    Understand scope, size, and capacity for building a cmdb in asset management. Define in-scope versus out-of-scope assets, estimate work, and plan resources for a minimal viable service.

  • Some memory testing!
  • Theory of HAM7:05

    Discover how IT asset management covers the full life cycle of hardware and software assets, including cloud considerations, guiding identification, auditing, and cost control to maximize value under ITIL.

Requirements

  • Basic knowledge of IT equipment
  • no Asset management knowledge required, it will be taught at the start

Description

Thinking of a career in asset management and want knowledge to get you past interview?

Already an asset manager but want some tips and artefacts?

Welcome to the ultimate guide to hardware asset management operations!


In today's fast-paced and technology-driven world, hardware asset management has become an essential aspect of any successful business. Whether you're a small business owner or part of a large corporation, managing your hardware assets effectively is crucial to maximizing productivity and reducing costs. That's why we've created this comprehensive course that covers everything you need to know about hardware asset management operations.


Our course is designed to equip you with the skills and knowledge needed to manage your hardware assets effectively, from inventory management to equipment retirement. We cover key topics such as asset identification, procurement, deployment, maintenance, and disposition, providing you with a comprehensive understanding of the entire hardware asset management lifecycle.


Our experienced instructors bring years of real-world experience in hardware asset management operations to the table, ensuring that you receive practical and actionable insights that you can apply in your organization immediately. Our course materials are designed to be interactive and engaging, with hands-on activities and case studies to help you apply your learning in real-world scenarios.


By the end of this course, you'll be able to develop and implement a hardware asset management program that meets your organization's unique needs and requirements. Whether you're looking to optimize your hardware assets' recovery, audit effectively , or comply with industry regulations, this course will give you the skills and knowledge you need to succeed.


Enroll now and take the first step towards becoming a hardware asset management expert!

Who this course is for:

  • Businesses starting up Hardware Asset Management and those establishing new services within IT businesses
  • Contractors who want to gain skills in setting up a Hardware Asset Management Database

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