H22: Intro to Team Dynamics in Healthcare, Plain & Simple
What you'll learn
- Describe why highly functional teams are important in healthcare
- Understand the 4 basic styles of team members
- Analyze the student's individual team style
- Discuss how to adapt your management style to be more effective in teams
- There are no course requirements or prerequisites. This course in a foundation course.
Highly functional teams can improve the healthcare experience by:
Maximizing the collective intelligence in a complex, specialized healthcare world
Facilitating the diagnosis and treatment of multiple medical conditions for aging patients
Reducing medical errors, which continue to be one of the leading causes of death in healthcare
Reducing clinical staff burnout
Increasing patient experience
Many healthcare organizations struggle with how to gain consensus on the extremely important initiatives to improve our healthcare systems. Many team members struggle with how to communicate effectively with fellow team members, especially when those team members come from a different mindset than themselves.
The topics covered in this "Intro to Team Dynamics in Healthcare" course are:
Defining your team style
Defining the other 3 styles of team members
Analyzing how to deal with team members of an opposite style
Applying this to the healthcare environment
The basic concepts behind team building are often presented in a very complex, difficult to understand style. This "PLAIN AND SIMPLE" series different. It strives to introduce the basic concepts of team styles and dynamics in a very simple and easy to understand pragmatic format. This course is targeted at the entry level (Basic and Intermediate Level) learner.
The content of the series is based on the author's 35 years of experience in the healthcare business. This experience spans product design and launch, marketing, business development and executive management (including president). In addition, it is based on 15 years teaching at the graduate level in the University environment.
Who this course is for:
- Those who have had difficulty working in a team structure
- Those wanting to learn how to be more effective in teamwork
- Those wanting to learn how high functional teams can improve healthcare
- The eternally curious
Tom Giordano is a 28 year veteran of Philips Healthcare. He retired in 2005 as Vice President of Marketing, where he was responsible for 240 marketing professionals and several billion dollars in product. Through his career, Tom held a wide variety of positions of increasing responsibility at Philips, starting in engineering, progressing to product management, then marketing management and finally senior level business leadership. In 2004, he was awarded the prestigious Presidential Award from Philips for forming a new entrepreneurial business unit that tripled sales in 18 months. Tom played a key role as a course developer and instructor in the management development and executive training efforts with the Philips High Potential Development Center.
Following his retirement from Philips, Tom joined the adjunct faculty of the graduate business schools of the University of New Haven in Connecticut and the University of Washington in Seattle. He currently holds a positiion as "Executive in Residence" at the University of New Haven and continues to teach there with exceptionally high student reviews.
In 2009, while teaching at UW and UNH, he became President of Sectra Healthcare North America for 2 years to lead a very successful turnaround effort.
Tom built a very successful internship program between Philips and the University of Washington and served as a mentor there for 15 years. He also served as a mentor in the University of Washington mentor program and was featured in the book "Mentoring Moments" by Susan Canfield.
Tom serves as chairman of the Patient Advisory Council of Saint Vincent's Hospital in Bridgeport, CT
Tom holds executive coaching certifications with both Lore International and Tilt 360. He holds a BS in Electrical Engineering from Drexel University in Philadelphia and a MS degree in Engineering from the University of Florida.