Grow Your Business Using Net Promoter Score®
What you'll learn
- You will gain the knowledge of NPS®, design your own custom branded NPS survey, benchmark Your NPS and learn about the best practices and tips that leaders follow to succeed with NPS
Requirements
- Able to use a PC at a beginner level
Description
Have you been thinking to embark on the journey of Customer centricity and Net Promoter Score®? and still thinking?
Not anymore! This course will give you a step by step process to launch your first Net Promoter Score (NPS) campaign and benchmark your NPS with 1000 customers quickly!
You will get practical tips & ideas (cutting all the crap out) to launch your first NPS campaign in 7 days or less! (yes, you read it right)
I'm a Customer Experience coach and have helped companies ranging from Startups to Fortune 500 embark and succeed in their journey of customer centricity.
I've put together a simple step by step blueprint that you can follow without getting overwhelmed for a successfully kickstart NPS in your business.
So, here's what you will learn inside this course:
- Introduction & Why Net Promoter Score®
- The Fundamentals of NPS
- Listen to the voice of your customer effortlessly
- Close the loop on your customer feedback
- NPS Best practices and tips
- Benchmark your NPS® by reaching out to first 1000 customers for FREE!
- Get Help To kickstart NPS in your business
By the end of this course, you will be all pumped up to launch your fist NPS survey!
Plus you can also get a chance to work with me where I will personally help you launch you first NPS campaign, so you don't loose track!
I look forward to welcoming you to the journey of Customer Centricity and let's make it your strategy for massive business growth!
To Your Success,
Kushal Dev
Chairman and Co-Founder, Customer Guru
What are the requirements?
- You Should Know How To Use Computer & Internet.
- You Need A PC or MC
What am I going to get from this course?
- You will have a step by step practical blueprint to launch your first NPS survey campaign!
- You will have a template that you can use to quickly design your survey and close the loop on customer feedback!
- You will be able benchmark your NPS® by reaching out to 1000 customers for FREE!
What is the target audience?
- Customer Experience Professionals, Entrepreneurs & Business leaders - Who are serious about building a customer centric business!
- Anyone who wants to learn about NPS® and the principles of customer centricity
Who this course is for:
- Entrepreneurs, Business Leaders, Customer Service professionals, Customer Experience professionals, Marketing professionals
Instructor
![Kushal Dev](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.4 Instructor Rating
- 72 Reviews
- 3,223 Students
- 1 Course
Kushal Dev is an Author, Entrepreneur, result oriented Trainer and a Customer Experience Consultant. He has specialised in implementing customer experience best practices from Startups to Fortune 500 companies.
Kushal has rich experience in Net promoter score® implementation across various mid and large-size projects in various industries like Financial Services, Healthcare, E-Commerce, Fin-tech, Pharmaceuticals, Manufacturing and many more.
He has helped thousands of customer experience professionals, business leaders and entrepreneurs succeed in building a customer centric business.
He is on the MISSION to help companies create Raving Fans in their business!