Make Informed Decisions with AI

This course is part of Google’s Make AI Work for You program. In the modern business landscape, the ability to turn data into actionable insights is a game changer but manual analysis can take hours or even days. This course provides practical, expert-led training and real business use cases on using generative AI to speed up that process, allowing you to move directly from raw information to smart, data-driven decisions.

You will begin by learning about how you can use Gemini in Google Sheets to tackle real-world data challenges. You will learn how to prompt AI to identify areas for improvement and receive specific recommendations for optimizing your customer's experience. You will also explore how to use NotebookLM to manage mountains of data from diverse systems. By uploading POS files, QuickBooks data, and industry reports, you can ask questions to find your most successful locations and build a foundation for future growth.

The curriculum also emphasizes the art and science of responsible decision-making. You will learn a five-step prompting framework to guide AI through complex scenarios like revenue forecasting and client pitching. To ensure your decisions are based on fact, you will practice using Gemini’s double-check feature to verify AI-generated statements against credible sources. By the end of this course, you will be equipped to act as an informed “human-in-the-loop," combining AI’s computational power with your own critical judgment.