Google Cloud - Associate Google Workspace Administrator

The Associate Google Workspace Administrator is responsible for the daily management of a Google Workspace environment, ensuring that teams can collaborate and communicate securely, efficiently, and effectively.

Key duties include:

• Managing user accounts and identity (life cycle, licensing, password policies, aliases).

• Organizing resources: organizational units (OUs), groups, domains, resource calendars.

• Configuring and maintaining core Workspace services: Gmail, Drive, Calendar, Meet, Chat.

• Ensuring security, governance, and compliance: permissions, access controls, data protection, security policies, device management.

• Troubleshooting: resolving user-facing issues, service or configuration problems.

The certification covers several domains:

• Managing user accounts, Directory, domains, and organizational units.

• Managing core Workspace services.

• Data governance and compliance.

• Security policies and access control.

• Managing endpoints.

• Troubleshooting common issues.

This certification is suited for:

• IT Administrators, Systems Administrators, Help Desk / Technical Support Engineers, Collaboration Engineers who manage Google Workspace in organizations.

• Those who want to verify their skills in Workspace management: user & group management, security/compliance, troubleshooting, configuration of core services.

• Organizations benefit because certified administrators are better able to ensure security, compliance, efficient collaboration, and reduced disruption.

Skills and Domains Tested:

• Managing user accounts and directory objects — creating, modifying, suspending, restoring, deleting accounts; managing attributes, aliases; license assignments; working with organizational units (OUs).

• Managing groups, domains, and organizational units — setting up groups, security/distribution/dynamic groups, creating domain aliases, managing MX records, domain verification.

• Core Workspace services configuration — configuring Gmail (routing, spam, phishing, DKIM/SPF/DMARC), Drive, shared drives, scheduling, resource management.

• Security, access control, and compliance — policies for sharing, device management, endpoint security, access control, data governance, audit logs.

• Endpoints / device management — security for mobile devices, enforcing policies, possibly managing devices connected to Workspace.

• Troubleshooting — diagnosing and resolving common issues with user accounts, services, login/auth, mail routing, permissions.