
Explore Gmail as a platform, from composing and sending emails to organizing mail and integrating with Google Contacts, Tasks, Calendar, and Keep within the Google Suite.
Explore how Gmail differs from other providers within the G Suite. Access Gmail online via google.com, and manage email, contacts, calendars, tasks, and notes across business and personal versions.
Identify the three components of an email address—username, at sign, and domain name—and apply etiquette like subject lines of six words or less, proofreading, and using reply versus reply all.
Explore Gmail's interface with the compose button, inbox, folders, and labels, and learn how categories differ from labels, plus integrated apps, chat, and storage basics.
Learn to compose Gmail messages, address with to, cc, and bcc, format text, attach files, insert links and emojis, apply confidential mode, signatures, and schedule sends.
Explore Gmail formatting options, including font, size, color, bold, italic, underline, highlight, alignment, lists, and indentation, then apply emphasis to key details like tomorrow at 12:30.
Learn to respond to messages in Gmail using reply, reply all, or forward, compose in the message window, attach files, and apply formatting and links.
Learn how to attach files to Gmail messages, use smart composition with an auto-correct feature for easier sentence completion by pressing Tab, and manage attachment size limits.
Discover Gmail's spelling checks with red squiggly lines, accept suggestions, and recheck spelling. Learn to use dictionary options, language settings, and send error-free emails.
Learn how to mark emails with stars and other icons to organize your inbox, customize marks in settings, and use action items for future follow-up.
Create and color-code labels in Gmail, then move emails into those labels or apply labels to keep your inbox organized.
Learn how Gmail automatically creates categories as labels and how to organize emails with user labels, including how to enable or hide categories in settings.
Use Gmail filters to organize your inbox by criteria and actions such as skipping the inbox and applying labels. Create from search options or email, and manage filters in settings.
Block unwanted emails by blocking senders and reporting spam or phishing, and unsubscribe when needed. Unblock senders and manage blocked addresses in Gmail settings.
Learn how archiving moves emails to All Mail to clear your inbox while keeping them on the server, and how snoozing delays action by sending a reminder.
Open Gmail's Contacts app to access and organize people across Google Workspace, featuring labels, the directory, and merge and fix duplicates, while creating, editing, and saving detailed contact records.
Learn how to organize contacts using Gmail labels, create and manage a label like HR Team, apply labels to contacts, and merge duplicate email addresses to keep contact data clean.
Delete contacts or labels in Google Workspace contacts, confirm the action, and choose to keep contacts or delete them with the label, as shown with HR team label.
Learn to import and export contacts between Gmail and Outlook, using CSV and vCard formats, and resolve common translation errors.
Explore how Gmail integrates with Google Calendar, Tasks, and Keep, and learn to add and manage add-ons via the G Suite Marketplace, including installation steps and permissions.
Learn how to use Google Tasks inside Gmail to create and manage tasks, assign due dates, sub-tasks, and lists, edit task details, and view completed tasks with keyboard shortcuts.
Discover how Google Calendar integrates with Gmail in G Suite to view and edit events, create new ones, manage guests and reminders, and switch between schedule and day views.
Gmail adds a Google Keep side pane to create notes and lists across the Google Suite, with pin, archive, labels, reminders, and easy open in Keep for collaboration.
Learn to customize Gmail inboxes with the gear icon and quick settings by adjusting density, theme, tabs, reading pane, and threading for a personalized workflow.
Tailor Gmail using the general settings tab by adjusting language, country code, page size, undo send, reply behavior, text style, images, smart features, signatures, and vacation responder.
Explore how to use Gmail's labels tab to manage system labels, categories, and user-generated labels; customize visibility, show if unread, and nest labels for efficient inbox organization.
Learn to customize Gmail by selecting an inbox type and priority levels, manage category tabs and importance markers, and save changes to apply these inbox settings.
Manage Google and Gmail account settings in the accounts tab, enable sending from and receiving mail from other addresses, and review storage options for business and personal accounts.
Learn to manage Gmail filters and blocked addresses from the backend settings, including blocking and unblocking emails, importing and creating filters with actions like skip the inbox and archive.
Explore how to forward Gmail messages and configure POP and IMAP to access mail across devices, including enabling forwarding, choosing copy retention, and setting up clients.
Learn to access, install, and manage Gmail add-ons via the settings and G Suite Marketplace, and see how apps like Dropbox enhance Gmail by connecting with other services.
Customize Gmail settings for chat, meet, and offline options, and adjust chat position and notifications. Enable advanced features such as auto-advance, templates, keyboard shortcuts, and unread messages count.
Enable multiple inboxes and custom keyboard shortcuts in Gmail's advanced settings. Create up to five extra inbox panes with search criteria, and customize shortcuts for efficient navigation.
Learn how Gmail integrates with the G Suite to work with calendars, tasks, notes, and marketplace add-ons. Distinguish labels from categories, nest labels, and use multiple inboxes and keyboard shortcuts.
This course will provide a quick overview of email communication and etiquette and give a comprehensive description of Gmail as a platform. We will discuss navigation of the Gmail User Interface (UI) as well as the basics of email composition and inbox management. We will also discuss the general flow of email communication, from creating and formatting a good message to the different ways in which we can respond to a message. Finally, we will review the topic of integration in the Google Workspace and examine how Gmail connects to additional applications including Google Contacts, Tasks, Calendar, and Keep.
With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs.
This course aligns with the CAP Body of Knowledge and should be approved for 2.25 recertification points under the Technology and Information Distribution content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.