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Global Player 2.0, the 5 communication skills, Part 1
Rating: 4.6 out of 5(28 ratings)
68 students

Global Player 2.0, the 5 communication skills, Part 1

Impacting & Influencing global business
Last updated 8/2020
English

What you'll learn

  • How to impact & influence global business
  • Gain confidence by learning to comment on any unexpected topic such as in Q&A
  • Quickly create a good impression, understand more deeply & build better relationships
  • Learn to speak like a pro!
  • Learn & use simple techniques that will make you communicate in a more professional manner
  • Learn how to quickly develop rapport so you communicate more deeply
  • Learn how to gain more control of discussions by using the same skills as native speakers

Course content

4 sections35 lectures2h 57m total length
  • Global Player 2.0, Introduction7:44

    Master the five global communication skills: speak up, intelligent listening, Kysen sandwich, smart comments, and controlling the conversation to build trust and influence global business in English.

  • Introduction, your facilitators4:40

    Meet Masa, a facilitator from Victoria, Canada, who has guided change across 14 countries for over 30 years through change management, consulting, communication workshops, and executive coaching.

  • Why Global Player 2.0 ?5:28

    Develop global player 2.0 communication skills drawn from years of face-to-face workshops, friction-point analysis and interviews, combining Japanese and non-Japanese perspectives with engaging visuals.

  • Our Friction Point Analysis (FPA) of common challenges for Japanese5:00
  • FPA of common challenges for Japanese, conclusion4:57

    Explore the five most challenging global business skills—listening to understand, clearly communicating, negotiating, networking to persuade, and securing a decision—alongside cross-cultural hurdles and strategies to build trust.

  • Language skills vs communication skills4:43

    Compare language skills with communication skills, and show how regional Japanese styles and global rules shape directness and manners in communication.

  • Lowering frustration & raising confidence1:52

    Apply the Global Player 2.0 method to reduce frustration and boost confidence by treating English as a tool, following global business manners, and using clear, concise communication.

  • What level of TOEIC do you need to communicate well in English?

Requirements

  • No

Description

Global Player 2.0, has been developed specifically for Japanese people who are currently doing business in English. In this course, you will learn how to use proven techniques to develop key skills to be successful in global business.

The course is in English with comments at the end of each section  in Japanese by Masaru Someya


Course objectives:

  • What’s actually important to your global business colleagues? It’s not perfect English;-)

  • Why Global Player 2.0. Five Skills?

  • Our research data & what it means to you

  • Mindsets & behaviors for successful communication

  • Communication tools & techniques that are commonly used in global business

  • How you can use all of the above in both face-to-face & virtual settings


    I want to completely change the way you think of communicating in English!

  • This course is not about speaking better English.

  • It is about communicating better

  • You don’t need a TOEIC score of 900, 400 is enough

  • The 5 skills are the same skills taught to native speakers

The Five Skills:

1. Speak Up!

  • Gain confidence by learning to comment on any unexpected topic

2. Intelligent Listening

  • Quickly create a good impression, understand more deeply & build better relationships

3. Kaizen Sandwich

  • Use feedback techniques to give your opinion & develop relationships

4. Smart Comments

  • Use simple techniques to join & lead discussions

5. Controlling the Conversation

  • Apply a powerful technique that will help you to manage difficult topics so you can always follow & participate in those discussions

Who this course is for:

  • Japanese working in global environments
  • Japanese using English at work