
A warm introduction from award-winning HR leader, consultant, speaker and author Debra Corey, who explains the format of the course. She shares a story of what happened when she almost didn’t give feedback, showcasing the importance of it.
Exercise: Write down some reasons why you think feedback is important.
In this lecture, Debra introduces five key reasons why feedback is important.
Exercise: Write down what’s holding you back from giving feedback including the obstacles that you’ll need to overcome.
Debra shares five common reasons why we don't give feedback.
Exercise: Write down the different situations or times when either you gave or received feedback and times when you wish it had been given.
In this lecture, Debra shares the four different situations, or what she calls 'feedback moments', that cover how and when feedback should be given to meet very different objectives.
Exercise: Write down how you’d describe your style or approach to giving feedback.
In this lecture, Debra shares a model in which there are four feedback styles. She will walk you through them and provide examples in actual situations.
Debra talks about how to prepare to give feedback, which many people don’t take the time to do or don’t see the value in. The lecture objective is for you to learn why it's important to prepare and also how best to do so.
Exercise: Write down how you give feedback, including the steps you normally follow when you’re giving feedback.
In this lecture, Debra talks about how to give feedback, sharing with you her 6-step model which you can use to give feedback effectively.
In this concluding lecture, Debra shares seven final tips. Now, it’s time to put what you’ve learned into practice and, in the process, create a happier and healthier place to work and learn. Good luck on the journey!
In business, giving and receiving feedback refers to the process of exchanging information and opinions between individuals or groups about their performance, behaviour, or work-related activities. This type of feedback is an important aspect of both professional and personal communication, helping individuals and organisations grow and improve.
Giving feedback is something we all know is important, but too often it is also something we avoid. Why is this? It can be difficult to get it right, and the risks of getting it wrong are often high. We could hurt another person's feelings or even damage our relationship with them. In a business setting, feedback usually comes from supervisors, colleagues, customers, or even subordinates. It is an important aspect of professional communication and, given and received effectively, it can lead to increased performance, motivation and satisfaction, as well as improved relationships and collaboration.
This course covers everything you need to know about giving feedback. It offers you practical tips, tools and practice exercises that you can use right away to achieve better results in the workplace. If you're interested in learning how to overcome challenges and learn the skills you need to give feedback in the workplace, then this series of short video-based lectures is for you.
By the end of the course, you'll have improved your confidence and communication skills for giving feedback and will feel less apprehensive and more comfortable when doing so. Enrol today to find out more!
About The Expert
Debra Corey is a highly experienced and award-winning HR leader, consultant, instructor, world-class speaker and three-time author, and was named one of the top 101 global employee engagement influencers. Over the last 20+ years, she's worked for a variety of global companies where she’s developed and delivered HR strategies and programs in a rebellious way, pushing the boundaries and challenging the status quo to truly drive employee engagement and support workforces. She continues on this mission as Chief Pay it Forward Officer at DebCo HR.