
Join us for the Introduction Video to meet the Instructor - Heather Black, learn more about Supermums, how to join our community of learners, benefit from our training and recruitment services and learn more about the content in this course.
© Supermums Training CIC 2024
All rights reserved.
This training material is protected by copyright law and is intended for personal use only. Reproduction, distribution, or resale of any part of this material for commercial purposes is strictly prohibited without the prior written consent of Supermums Training CIC.
Unauthorized use or distribution may result in legal action.
Within this module learn how to
Understand Business Priorities - Identify and document the business case to anticipate ROI
Understand Business Processes - Elicit and document as-is and will be processes and undertake a technical audit
Gather Requirements - Detail and document high level to low level functional and non-functional requirements
Propose Technology Solutions - Documenting the technology solutions with a clear ROI
© Supermums Training CIC 2024
All rights reserved.
This training material is protected by copyright law and is intended for personal use only. Reproduction, distribution, or resale of any part of this material for commercial purposes is strictly prohibited without the prior written consent of Supermums Training CIC.
Unauthorized use or distribution may result in legal action.
Within this module learn how to
Undertake a Technology Review - What technology are they using across the organisation
Undertake a Product Review - Which Salesforce products are they using?
Undertake a Feature Review - Which features are they using of the products?
Undertake a User Adoption Review - How do know and assess good user adoption?
© Supermums Training CIC 2024
All rights reserved.
This training material is protected by copyright law and is intended for personal use only. Reproduction, distribution, or resale of any part of this material for commercial purposes is strictly prohibited without the prior written consent of Supermums Training CIC.
Unauthorized use or distribution may result in legal action.
Within this module learn how:
Review the CRM Strategy
Assess Current Governance
Review Technical Resources
Assess System Management
© Supermums Training CIC 2024
All rights reserved.
This training material is protected by copyright law and is intended for personal use only. Reproduction, distribution, or resale of any part of this material for commercial purposes is strictly prohibited without the prior written consent of Supermums Training CIC.
Unauthorized use or distribution may result in legal action.
Within this module learn how to:
Define Data Requirements
Assess Data Quality
Assess Data Management
Assess Data Governance
© Supermums Training CIC 2024
All rights reserved.
This training material is protected by copyright law and is intended for personal use only. Reproduction, distribution, or resale of any part of this material for commercial purposes is strictly prohibited without the prior written consent of Supermums Training CIC.
Unauthorized use or distribution may result in legal action.
This course will equip you with the skills, confidence, and templates to conduct a Salesforce Health Check.
A Salesforce Health Check enables you to assess the current health of a Salesforce system, with an analysis of product and user adoption, data integrity, and system management.
Whether you are a Salesforce Admin starting a new job with an existing Salesforce org, or a Salesforce Consultant embarking on a new project with an existing Salesforce org, then this course will support you.
The course will teach you the best practice principles for product and user adoption, data governance, and system governance whilst also providing the business analyst questions to appraise their current situation. This will enable you to make informed recommendations.
Includes a suite of business analysis questions and a template to guide you through the process.
Put the knowledge from your Salesforce Admin Certification and Business Analyst Certification into practice with a guided process that will walk you through the Health Check process step by step.
The Course is brought to you by Heather Black, the CEO and Founder of Supermums, a Salesforce Training and Recruitment Specialist. Heather is an experienced Trainer in Business Analysis, Change Management, and Agile Project Management and Salesforce Consultant. She has been training people globally on Salesforce since 2012 and was awarded a Golden Hoodie by Salesforce for her impact.