Name: How the Nonconscious Mind Impacts Requirements Elicitation
Rating: 4.5 (97 reviews)

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Created byTom and Angela Hathaway

Last updated 8/2024

English

What you'll learn

How the difference between your conscious or rational mind and your nonconscious or automatic mind matters for defining requirements.
Why the question, "Why" makes people uncomfortable and forces them to justify themselves.
What approach is most effective in getting stakeholders to accept your invitations to requirements meetings and really show up.
A couple of tricks that you can use to improve your confidence and belief in yourself at the nonconscious level.

Course content

4 sections • 12 lectures • 43m total length

What You Will Learn in this Course3:00
About the Instructor1:34
Learn the background, experience, and core philosophy of the instructor to better assess the value of the provided content.
The Challenges of Business Analysis in Today's IT Landscape3:00
Understand four common challenges that face today's business analysis professionals, and how to address them. This lecture provides an overview of the challenges in business analysis in the evolving landscape of IT.

Improve Communication Skills by Knowledge of the Conscious and Nonconscious Mind7:19
Learn more about the conscious and nonconscious minds, how they work together to create meaning, and how you can apply this knowledge to improve your communication skills.
Understanding the Communication Problems between Business and Technical Teams3:54
Communication breakdowns between business and technical teams can cause expensive misunderstandings that result in time lost, money wasted, and customer frustration.
Effective Listening Skills Are Mandatory for Anyone Practicing Business Analysis3:50
Effective listening skills are mandatory for practicing business analysis. Listening is about more than just hearing what they are saying. It is about understanding the words, the emotions, and the needs of the person speaking.
Why the Nonconscious Mind Matters to the Business Analyst3:32
We are now at a point where it's worth considering the nonconscious mind to be an essential part of the business analyst's toolkit.

Convincing Stakeholders to Work Together in Requirements Workshops2:23
Improve your requirements workshops with these best practices to convince stakeholders to work together.
Overcoming Resistance to Change When Working with New Requirements3:11
If you're working on a project and the requirements change, there's a natural resistance to update your work. This article will discuss how to overcome resistance to change in order to successfully complete your project.
Why You Should Never Ask WHY a Stakeholder Needs Certain Features3:58
You should never ask "why" a stakeholder needs certain features. Asking why is a trap and it will slow them down. Instead, ask "What is the business value?". Listen to their response and you'll be able to provide the best solution for them.

Foster Collaboration and Inspire Cross-functional Teams5:19
Create a culture that fosters collaboration and inspires cross-functional teams. Learn how to create a sense of community, establish trust, and encourage openness so your team can be more creative and more productive.
BONUS LECTURE: More Business Analysis Courses from Tom and Angela Hathaway2:29
This bonus lecture lists other Udemy courses we offer for aspiring and practicing business analysts to improve your skills in a wide variety of areas you need to round out your toolkit.

Requirements

Must be a human being (no AI bots allowed)
You should be interested in what role emotions play in requirements elicitation and analysis.

Description

Getting domain experts to express their business needs is a difficult task. It's not that they don't want to cooperate; it's just that they often don't know what they want or how to express it. A great deal of the problem lies in how our minds work and communicate. Modern neuroscience studies reveal that we make the vast majority of our choices without being consciously aware of it. These studies suggest that the solution lies in improving our ability to communicate with our nonconscious mind.

This overview course explains how understanding the roles that your conscious and nonconscious minds play in decisions can improve your business analysis skills tremendously. It is not a how-to course, but a brief presentation of why we struggle with defining what we want. It explains a different approach for guiding stakeholders to discover needs they don't know they have.

Getting the right requirements for a proposed digital solution has long been considered the holy grail for those tasked with that responsibility. Whether you work as a project leader, a business analyst, a systems analyst, an UX designer, or any role that needs to discover what stakeholders expect a software application to deliver, this course is for you.

Who this course is for:

Practicing Business Analysts
Systems Analysts
Product Owners
Product Managers

What you'll learn

Explore related topics

Course content

Eliciting Requirements from Stakeholders Requires People / Social Skills3 lectures • 8min

Applying Techniques from Neuroscience Strengthens Team Collaboration4 lectures • 19min

Create a Collaborative Team Environment by Accepting the True Decision Maker3 lectures • 10min

How This Can Improve Requirements Elicitation, Analysis, and Collaboration2 lectures • 8min

Requirements

Description

Who this course is for: