
Explore data leaks from employees using generative AI tools, and identify practical strategies to protect data privacy, address security risks, apply ethical guidelines, and review case studies in professional use.
Define generative AI as artificial intelligence that learns like humans and generates new content, from text and images to ideas, while highlighting biases and data privacy.
Explore real-world risks of generative AI, including data leakage and misused content, with case studies like Samsung's tool misuse; learn security, privacy, and ethics best practices.
Learn prompt-based data leakage risks and how to apply guardrails to protect confidential information when using gen AI, including data in transit and the roles of GDPR and HIPAA.
Mitigate prompt leaks by applying four strategies: stay vague, avoid personal information, use placeholders, and follow company guidelines, with practical examples for secure Gen AI use.
Explain three output-based data leakage paths—prompt reflection, contextual disclosure, and internal exposure—and explore prompt chaining and context window effects, with mitigation strategies for secure outputs.
Explore four practical strategies to mitigate output leaks in Gen AI, including review and redact, sanitize output, manage context windows with fresh threads, and securely store outputs with guardrails.
Explore how prompt injections and malicious prompts trick gen AI models, expose confidential data, and threaten security, privacy, and ethics, with practical safeguards for employees.
Explore shadow ai and its security implications as unapproved tools access inbox data, meetings, and client information; learn why whitelisting and governance protect privacy and ethics.
Cross-account risk arises when employees sign in to Gen AI tools like ChatGPT with personal emails; use official work emails and avoid signing in from home computers to protect data.
Define ethical ai use as fair, honest, transparent, and non-harmful, outlining the principles of fairness, accountability, transparency, responsibility, and privacy with practical safeguards.
Examine AI hallucinations, where ChatGPT-like models produce plausible yet false outputs, and study real-world cases like Air Canada and EEOC to highlight the need for human verification.
Explore five AI hallucination types—fabrication, agreement bias, prompt contradiction, image hallucination, and code hallucination—with concrete examples. Learn why hallucinations are unpredictable and how ongoing model updates affect reliability.
Explore practical strategies to minimize AI hallucinations, including prompt engineering, self-audit prompts, chain-of-thought prompting, and providing data citations to improve accuracy.
Promote transparency by attributing AI use, check originality with corporate tools, paraphrase and edit for authenticity, and add personal insights to avoid AI misrepresentation and protect data privacy.
Stay aware of prompt leaks, data leaks from inputs and outputs, and prompt injections; apply organization guidelines and Gen II guidelines to safeguard privacy, ethics, and security.
This course contains the use of artificial intelligence.
Learn how to use Generative AI tools like ChatGPT safely at work — protect data, privacy and learn about security risks when using GenAI. Learn how to use Generative AI ethically.
Generative AI is transforming all industries across the world and is a multiplier for productivity for professionals across the board — from writing emails to analysing data, summarising reports as well as proposing business strategies. However, with this great power, AI also introduces new challenges of data leaks, security breaches, and ethical issues.
This course is designed to help employees, managers, and teams understand the security, risks, responsibilities, and best practices when using Generative AI tools like ChatGPT in a work environment.
Whether your organisation has adopted GenAI revolution a while ago, or has just started its journey, this awareness training course with help you understand the underlying security risks, data leakage possibilities as well as offer best practices to use Generative AI tools like ChatGPT securely, ethically, and in line with workplace compliance.
What You’ll Learn
Understand the fundamentals of Generative AI and its impact on workplaces around the world
Understand how prompts can lead to data leakages and how to mitigate those risks
Analyse how output generated by GenAI tools can still lead to data leaks or security breaches
Recognise malicious prompt injection attacks and how to avoid them
Identify and mitigate risks of cross-account access and shadow GenAI
Leverage practical strategies to mitigate data leaks and security breaches
Apply the principles of transparency, honesty and fairness when using AI
Recognise and understand common ethical issues such as plagiarism, originality and AI-misrepresentation
Apply Responsible AI use principles — mitigating plagiarism and ensuring originality and authenticity