
Mitigate prompt leaks by applying four strategies: stay vague, avoid personal information, use placeholders, and follow company guidelines, with practical examples for secure Gen AI use.
Explore how prompt injections and malicious prompts trick gen AI models, expose confidential data, and threaten security, privacy, and ethics, with practical safeguards for employees.
Cross-account risk arises when employees sign in to Gen AI tools like ChatGPT with personal emails; use official work emails and avoid signing in from home computers to protect data.
Examine AI hallucinations, where ChatGPT-like models produce plausible yet false outputs, and study real-world cases like Air Canada and EEOC to highlight the need for human verification.
Explore five AI hallucination types—fabrication, agreement bias, prompt contradiction, image hallucination, and code hallucination—with concrete examples. Learn why hallucinations are unpredictable and how ongoing model updates affect reliability.
This course contains the use of artificial intelligence.
Learn how to use Generative AI tools like ChatGPT safely at work — protect data, privacy and learn about security risks when using GenAI. Learn how to use Generative AI ethically.
Generative AI is transforming all industries across the world and is a multiplier for productivity for professionals across the board — from writing emails to analysing data, summarising reports as well as proposing business strategies. However, with this great power, AI also introduces new challenges of data leaks, security breaches, and ethical issues.
This course is designed to help employees, managers, and teams understand the security, risks, responsibilities, and best practices when using Generative AI tools like ChatGPT in a work environment.
Whether your organisation has adopted GenAI revolution a while ago, or has just started its journey, this awareness training course with help you understand the underlying security risks, data leakage possibilities as well as offer best practices to use Generative AI tools like ChatGPT securely, ethically, and in line with workplace compliance.
What You’ll Learn
Understand the fundamentals of Generative AI and its impact on workplaces around the world
Understand how prompts can lead to data leakages and how to mitigate those risks
Analyse how output generated by GenAI tools can still lead to data leaks or security breaches
Recognise malicious prompt injection attacks and how to avoid them
Identify and mitigate risks of cross-account access and shadow GenAI
Leverage practical strategies to mitigate data leaks and security breaches
Apply the principles of transparency, honesty and fairness when using AI
Recognise and understand common ethical issues such as plagiarism, originality and AI-misrepresentation
Apply Responsible AI use principles — mitigating plagiarism and ensuring originality and authenticity