Generative AI for Managers and Leaders

Introduction

What we will cover in this section?

An overview of machine learning

Stages of Machine Learning

A demo of K-Means clustering ML algorithm

Beyond Machine Learning: Additional AI Technologies

An overview of Neural Networks

An Overview of Generative Adversarial Networks

An Overview of Variational Auto Encoders

Introduction to Transformer models

An overview of transformer architecture

A leap from transformers to LLMs

What makes a transformer model large?

From Large Language Models to Small Language Models

Hands on demo of GPT 4o

A hands on demo using Claude Haiku

A hands on demo using Gemini Flash about organizational structures

A hands on demo using Gemini Gemma

A hands on demo using GPT40-mini

Summary of the lesson

Practice activities for the lesson

What you will learn in this lesson

Let us start with the generative capabilities of Large Language Models

Chain of Thought or COT

A demo of Chain of Thought Processing

A dramatic introduction to AGI

A demo of Sora: The video generator by OpenAI

A demo of research using Deep Research

When should you build your own LLM?

Approximate cost of building your own LLM

How does one go about building own LLM?

Inhouse or Cloud? The pros and cons

Options for you, fine-tuning an LLM

An introduction to RAG: Retrieval Augmented Generation. The Bank Knowledge file used is attached as a resource.

Another demo of RAG with an investment back. The data file is attached as a resource

Autonomous AI Agents

Three major Use-cases of AI-Agents for organizations

Creating scheduled tasks in chatGPT

Reinforcement Learning for building models

Reward based learning, the new paradigm

Creating smaller models using distillation

A DeepSeek demo of COT

Model Context protocol for creating Autonomous AI Agents

Setting up MCP

Create an MCP server

Test the MCP server

What if ChatGPT can do the tasks for you on your behalf? ChatGPT has introduced an amazing new feature, ChatGPT Agents that can do exactly that. It can do tasks like checking emails, adding events to your calendar and sending meeting invitations. In this demo, ChatGPT checks your gmail, schedules an event on your Google calendar as requested in the gmail and sends the meeting invitation to the sender. This is really an amazing new feature.

A recap of the lesson

Activities to reinforce the learning

Lesson agenda

Why does an organization need an AI Strategy?

How to start developing an AI strategy?

Business cases for AI strategy

Strategic alignment with AI

Current state of AI in your organization

How good is your data?

Technology & Tools readiness

Current state of skills and talent for AI

Current governance and ethics

Setting up change management

Budget considerations and initial investment

Calculate ROI for the AI investment

Best practices

Frameworks

This demo shows how to search for and select the custom GPT builder

This demo shows how to use custom GPT builder to develop an AI strategy for financial services

Build AI Strategy for Retail Operations

Roadmap for AI Adoption with timeline

Resources and Governance for AI

Identify the patterns and trends

Develop your strategy

Building an AI ready culture within the organization

Use custom GPT builder to develop AI strategy for Healthcare

Recap of the lesson

Apply what you learned in this lesson

Agenda

Using Generative AI in Marketing

Demo and Practice: Hubspot AI

Using Generative AI in Product Development

Using Generative AI in Operations

Demo and practice of using UiPath in automation

Using Generative AI in HR and Recruitment

Using Generative AI in Project Management

Demo of using Trello

Using Generative AI in Product Management

Using Generative AI in Customer Management

Develop a website using cursor AI

A recap of the lesson

Activities to try some tools

Agenda

Why do we need governance?

Importance of AI Ethics

How ethical boundaries are put in practice

Reinforced learning and red tagging

Government regulations for AI

Monitoring AI system behaviour

Securing AI Systems

Case studies

A demo of content moderation

A demo securing system data

Activities to practice

A recap of the lesson

Introduction

How your AI project can succeed

Capstone project for your practice

Introduction to the lesson

A demo of Claude Cowork using marketing and legal plugins

Download the Claude desktop version and install on Windows

For using cowork, you need to upgrade to Claude Pro

Choose the correct Claude model for the demos.

Cowork works off of a folder on your machine.

To connect to Chrome browser, you need to install the Chrome extension for Claude

See the connectors in Claude Cowork

See the skills in Claude Cowork

Explore the available plugins in Claude Cowork

Install the sales plugin in Claude Cowork

Use the Sales Plugin of Claude Cowork, connecting to Hubspot CRM

How to setup a connector to an external tool? Learn by connecting to Hubspot CRM

Use another plugin: Productivity to update memory about yourself

As a project manager, update the boards in Project Management tool Trello from the updated project plan

Check what Claude Cowork updated in Trello, project management tool

Schedule a weekly Monday morning task with Claude Cowork scheduling

Update the dashboard provided by the Productivity plugin

Check the project status using the dashboard

Test the Scheduled task by running it now

Verify the output of scheduled task run now.

Check the draft email generated by scheduled task in Gmail

Safety procedures to follow while using Claude Cowork

Check how much of your quota you have already used up, and how much time left for reset.

Learnings from the Lesson