
Explore Gen AI and enterprise automation that democratize IT, streamline end-to-end processes, and enhance data consistency across quote-to-cash and lead-to-cash workflows.
Gen II and automation empower citizen developers to automate workflows across CRM and ERP, with governance that speeds delivery and aims to save 67,000 man hours.
Explore how Gen AI and automation streamline business operations using Gong transcripts, OpenAI, and Salesforce notes. Automatically summarize calls, draft follow-ups, and sequence outreach to save time.
Develop an implementation roadmap by focusing on problem‑driven automation with embedded, operational, and composable AI; establish a cross‑functional group, policy documentation, and executive sponsorship for responsible adoption using Workato workflows.
Enable organizations to adopt composable, operational, and embedded AI responsibly by understanding fast-moving technology, safeguarding data (PII, HIPAA), preventing false narratives, and enforcing internal policies with monitoring and education.
Welcome to the Gen AI & Business Operations Course from Automation Institute!
In this beginner-friendly course, learners will gain a foundational understanding of how to utilize Gen AI for business operations. Organizations and individuals that want to utilize this groundbreaking technology, such as ChatGPT, AI-powered chatbots, and art generation, will learn how to improve their business process efficiency. Learners will gain a understanding of how to thrive in times of positive/negative change, create efficient prompts to help improve decision-making, combine Gen AI with automation to progress citizen development, and responsibly adopt tools to address ethical concerns.
Through this course's series of interviews, you will be hearing advice from business professionals that deal with AI and business operations on the day-to-day basis. Below are the following speakers:
Cody Guymon, COO of Workato
Bryan Wise, CIO of 6sense
Hira Dangol, VP of AI/ML & Automation Platforms
Jay Sturgis, Co-Founder & Principal Consultant of Solomon Consulting Group
Josef Katz, Principal Consultant of Solomon Consulting Group
Matt Gomez, Principal Consultant of Solomon Consulting Group
Michael Fan, Sr. Manager of GTM Operations at Workato
In this course, you'll learn how to:
Understand different business operations use cases of Gen AI
Understand how to thrive in times of change with the Automation Mindset
Leverage Gen AI to improve business decision-making
Understand the benefits of combining Gen AI and Automation platforms to maximize business efficiency
Understand how to responsibly adopt Gen AI tools in a business
Categorize the three different types of AI tools with the AI Opportunity pyramid
See real-world application of how companies have been leveraging Gen AI in their processes