
Explore how Gen AI transforms business operations with predictive modeling and data science for pipeline planning, lead scoring, and content creation via OpenAI tools.
Leverage Gen II to automate business processes, accelerate operations, and summarize earnings calls, boosting efficiency across sales, marketing, and finance while emphasizing data quality and responsible use.
Learn how to streamline end-to-end business processes with generative AI, focusing on pipeline generation through end-to-end workflows, lead routing, and closed-loss reactivation email automation.
Apply a Gen AI framework to streamline operations by gathering frontline insights, evaluating tools for cost and scalability, and prioritizing with the urgent and important matrix.
Explore Gen AI and enterprise automation that democratize IT, streamline end-to-end processes, and enhance data consistency across quote-to-cash and lead-to-cash workflows.
Gen II and automation empower citizen developers to automate workflows across CRM and ERP, with governance that speeds delivery and aims to save 67,000 man hours.
Explore how Gen AI and automation streamline business operations using Gong transcripts, OpenAI, and Salesforce notes. Automatically summarize calls, draft follow-ups, and sequence outreach to save time.
Develop an implementation roadmap by focusing on problem‑driven automation with embedded, operational, and composable AI; establish a cross‑functional group, policy documentation, and executive sponsorship for responsible adoption using Workato workflows.
Plan and adopt generative AI for business operations by evaluating embedded, operational, and composable tool categories, piloting small to large automations, and embedding human checks to manage risk.
Enable organizations to adopt composable, operational, and embedded AI responsibly by understanding fast-moving technology, safeguarding data (PII, HIPAA), preventing false narratives, and enforcing internal policies with monitoring and education.
Educate users about responsible AI adoption, emphasize avoiding copy-paste pitfalls, and keep a human in the loop to review content across organization workflows.
Explore how generative AI transforms enterprise experiences—hyper-personalization and total experience for customers, end users, and developers—via conversational AI, copilot automation, and robotic process automation, with governance and risk management.
Address human risk and evolving roles as generative ai advances, from data scientists to prompt engineers, and outline a practical roadmap for practitioners and decision makers.
Welcome to the Gen AI & Business Operations Course from Automation Institute!
In this beginner-friendly course, learners will gain a foundational understanding of how to utilize Gen AI for business operations. Organizations and individuals that want to utilize this groundbreaking technology, such as ChatGPT, AI-powered chatbots, and art generation, will learn how to improve their business process efficiency. Learners will gain a understanding of how to thrive in times of positive/negative change, create efficient prompts to help improve decision-making, combine Gen AI with automation to progress citizen development, and responsibly adopt tools to address ethical concerns.
Through this course's series of interviews, you will be hearing advice from business professionals that deal with AI and business operations on the day-to-day basis. Below are the following speakers:
Cody Guymon, COO of Workato
Bryan Wise, CIO of 6sense
Hira Dangol, VP of AI/ML & Automation Platforms
Jay Sturgis, Co-Founder & Principal Consultant of Solomon Consulting Group
Josef Katz, Principal Consultant of Solomon Consulting Group
Matt Gomez, Principal Consultant of Solomon Consulting Group
Michael Fan, Sr. Manager of GTM Operations at Workato
In this course, you'll learn how to:
Understand different business operations use cases of Gen AI
Understand how to thrive in times of change with the Automation Mindset
Leverage Gen AI to improve business decision-making
Understand the benefits of combining Gen AI and Automation platforms to maximize business efficiency
Understand how to responsibly adopt Gen AI tools in a business
Categorize the three different types of AI tools with the AI Opportunity pyramid
See real-world application of how companies have been leveraging Gen AI in their processes